Key Responsibilities
- Administer and maintain enterprise storage infrastructure across production, DR, and non-production environments.
- Perform storage provisioning, capacity management, performance tuning, replication management, and lifecycle planning.
- Lead storage hardware and software upgrades, firmware updates, migrations, and technology refresh initiatives.
- Manage SAN environments, storage networking, zoning, multipathing, and connectivity troubleshooting.
- Support business-critical insurance applications requiring high availability and stringent recovery objectives.
- Design and implement storage replication, backup integration, disaster recovery, and business continuity solutions.
- Monitor storage utilization, performance metrics, trends, and proactively address capacity or performance risks.
- Collaborate with infrastructure, database, virtualization, cloud, and security teams during projects and operational activities.
- Support regulatory and audit requirements related to data retention, protection, security, and operational resilience.
- Develop and maintain storage architecture documentation, SOPs, operational runbooks, and technical standards.
- Participate in incident management, root cause analysis, problem management, and service improvement initiatives.
- Provide technical leadership and mentoring to junior infrastructure engineers.
Skills Required
- Administer and maintain enterprise storage infrastructure across production, DR, and non-production environments
- Perform storage provisioning, capacity management, and performance tuning
- Manage SAN environments, storage networking, zoning, and multipathing
- Design and implement storage replication, backup integration, and disaster recovery solutions
- Lead storage hardware/software upgrades, firmware updates, migrations, and technology refresh initiatives
- Monitor storage utilization and performance metrics and proactively address capacity or performance risks
- Collaborate with infrastructure, database, virtualization, cloud, and security teams on projects and operations
- Support regulatory and audit requirements related to data retention, protection, and operational resilience
- Develop and maintain storage architecture documentation, SOPs, operational runbooks, and technical standards
- Participate in incident management, root cause analysis, problem management, and service improvement initiatives
- Provide technical leadership and mentoring to junior infrastructure engineers
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
