About this opportunity :
We are looking for a Senior Storage and Backup Expert who will be responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.
What you will do :
Storage Administration• Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS and Elastic Cloud Storage - ECS).• Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage and Huawei OceanStor Storage environments.• Perform storage provisioning, zoning, masking, capacity management and performance monitoring.• Monitor storage health and proactively identify and resolve performance, availability and capacity issues to meet SLAs.• Execute storage migrations, expansions, upgrades, firmware updates and patching activities.• Support replication, snapshots and disaster recovery operations as per defined procedures.
Backup & Data Protection• Administer and support enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.• Manage backup jobs, schedules, retention policies and compliance requirements.• Monitor backup operations, troubleshoot failures and ensure successful completion within backup windows.• Perform restore requests, periodic recovery testing and disaster recovery support activities.• Ensure backup and recovery operations meet defined RPO/RTO objectives.
Operations & Support• Act as a senior escalation point for storage and backup incidents, problems and service requests.• Perform root cause analysis and implement preventive actions to avoid recurrence.• Maintain operational documentation, runbooks and standard operating procedures (SOPs).• Participate in on-call support and provide support for 24x7 production environments, if required.• Coordinate with vendors for technical support, case management, and issue resolution.
Collaboration & Knowledge Sharing• Work closely with UNIX/Linux, Windows, VMware, Cloud, and Application teams for storage and backup-related activities.• Provide technical guidance and mentoring to junior team members.• Communicate effectively with customers and stakeholders on operational status, incidents and risk areas.• Identify operational risks/issues and ensure they are escalated and tracked to closure.
What you will bring :
Strong hands-on experience in :
- DELL Storage: VMAX, PowerMax, Unity, NAS, ECS
- IBM Storage: Flash Storage, ESS
- Pure Storage
- Huawei OceanStor Storage
- Expertise in data protection platforms:
- DELL EMC NetWorker
- PowerProtect Data Manager (PPDM)
- Data Domain
- Solid understanding of SAN/NAS, Fibre Channel, iSCSI, multipathing, and storage networking.
- Experience supporting storage for VMware, UNIX/Linux, and database environments.
- Knowledge of replication, snapshots, and DR operations.
Qualifications and soft skills :
- Education: BSc in Telecommunications, Computer Science or equivalent.
- 8+ years of experience in Storage and Backup Administration in enterprise environments.
- Proven experience managing multi-vendor storage and backup platforms.
- Strong operational experience in SLA-driven, production environments.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and handle high-pressure production issues.
- Proactive, detail-oriented and ownership-driven approach.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 780814
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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