Steward

The Kitchen Steward is primarily responsible for overall cleanliness, sanitation, and compliance with state and local health regulations in the kitchen area(s). S/He will maintain the kitchen areas to ensure maximum guest satisfaction.

Essential functions

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain positive guest relations at all times.
• Actively solicit guest feedback in order to seek continual improvement in service.
• Attend daily briefings, training sessions, and meetings as required.
• Set up work stations for kitchen staff.
• Clean and sanitize all kitchen equipment, food storage areas, walk-in fridges, freezers, ovens, and dry storage cupboards.
• Properly clean and store dishes and other kitchen equipment in the correct areas.
• Fill dish washing machines and ensure the correct levels of cleaning chemicals are being used.
• Maintain efficient traffic patterns in the kitchen area(s).
• Ensure that equipment is prepared and operational for the following day’s work.
• Remain up to date on current safety issues to ensure compliance with all health and safety regulations.
• Inform management of hazardous situations, emergencies, or threats to the security of guests or employees.
• Report all accidents and breakages to the Kitchen Steward Supervisor or Executive Chef in charge.
• Report and/or take action on any equipment breakdown or safety issue relevant to your work area.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
• Work in a safe manner and abide by OSHA regulations and the hotel’s policies in regard to accident and incident reporting procedures.
• Adhere to relevant Workplace Safety and Health standards and Food Safety Hygiene standards.
• Meet grooming standards of the hotel as set out in the Team Member Handbook.
• May assist with other duties as assigned including but not limited to assistance with food dish-up, completing set-up sheets, assisting with set-up and break-down for various events, etc.

Education & experience

• High school diploma or equivalent
• One year of experience in stewarding, kitchen maintenance, kitchen operations, or similar
• Knowledge of food and beverage service operations preferred
• Basic knowledge of Microsoft Office
• Problem solving and reasoning skills
• Experience in training
• Willingness and ability to promote a positive team member culture and core values
• Must speak fluent English
• Fluency in other languages beneficial

Work conditions

• Must be able to stand and move about the kitchen area for a whole shift
• Must be able to frequently stand up or move within and outside the facility
• Must be able to carry or lift items weighting up to 50 pounds
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with kitchen work
• Must be able to handle food items, objects, projects, and utensils in a safe manner
• Must be able to frequently bend, stoop, and kneel
• Must be able to frequently handle kitchen supplies and equipment to maintain the facility

Requirements

• Must be authorized to work in the United States
• Must be able to communicate effectively in English
• Must have exceptional communication skills
• Must be able to accurately follow instructions, both verbally and written
• Must be detailed orientated and work well under pressure
• Must be able to work in a fast-paced environment
• Must be professional in appearance and demeanor
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with employees
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Possess strong motivational, organizational and verbal communication skills