JM Family is currently looking for a Steward to join our Marine department. Our Stewards work on our Gallant Lady yachts performing a variety of tasks. Our Steward position is not live-aboard while at home port. During cruising season, Stewards work 2 - 3 week assignments in the Caribbean, the Bahamas and New England. All boats are based in the Fort Lauderdale/Deerfield area.
Responsibilities:
- Maintaining interior housekeeping (detail cleaning) while also being held largely responsible for guest-cabin care
- Perform necessary laundering of guest towels and linens
- Applying great guest service (including silver service) and expert bartending skills
- Assisting in the creative planning and quality service of theme dinners
- Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior
- Maintaining and displaying knowledge of international etiquette and protocol
- Watchkeeping in accordance with the list of responsibilities in the crew mess station bill
- Exterior-crew support as needed
- Deliver guest aligned experiences with a high level of service.
- Demonstrates ownership and execution of team, individual goals/objectives
- Increased guest satisfaction as measured through Director/host meetings and surveys
Qualifications:
- Must hold an STCW Basic certificate within 3 months of employment
- Must have a valid US driver license
- Must be a US citizen or be eligible to work within the US.
- Must have a valid passport
- Experience in managing guest services in the hospitality industries marine and/or, food service, cocktail making and wine service
- Possess knowledge of foods, beverages, and service techniques.
- Capable of delivering outstanding guest services and interactions.
- Report and manage inventory levels, restocking, cleaning etc
- Excellent time management, planning and organizational skills and the ability to manage multiple and changing priorities efficiently in a fast-paced environment
- Ability to contribute individually with minimal supervision and as part of a team exhibiting above-average initiative and follow-through on assignments
- Communication skills, written and verbal
- Solid PC skills including knowledge of MS Office (Word, Excel, PowerPoint) and Google products (Gmail, Google Drive)
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
Skills Required
- STCW Basic certificate within 3 months of employment
- Valid US driver's license
- US citizenship or eligibility to work in the US
- Valid passport
- Experience in managing guest services in hospitality or marine industries
- Knowledge of foods, beverages, and service techniques
- Excellent time management and organizational skills
- Communication skills, written and verbal
- Solid PC skills including knowledge of MS Office and Google products
JM Family Enterprises, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JM Family Enterprises, Inc. and has not been reviewed or approved by JM Family Enterprises, Inc..
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Strong & Reliable Incentives — Bonuses and profit sharing are positioned as meaningful parts of total compensation and are provided when the company performs well. Annual incentive programs further augment cash compensation.
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Healthcare Strength — Comprehensive medical, dental and vision coverage is paired with wellness incentives and onsite Health & Wellness Centers at major locations. Onsite fitness facilities and access to company clinicians reduce barriers to care.
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Retirement Support — A robust retirement suite includes a 401(k) with company contributions, profit sharing, and references to a pension program for some roles. These long‑term programs enhance overall financial security beyond base pay.
JM Family Enterprises, Inc. Insights
What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop. JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.
