Steward

Job Title: Steward

Reports To: Executive Chef

Summary: A steward assists in keeping a restaurant, bar, or lounge clean and sanitary, assists in cleaning
dishes and tends to customers' needs. The steward may also perform basic administrative
tasks, such as assisting the host/hostess, and giving out basic information.

Responsibilities and Duties:

• Consistently offer professional, friendly, and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper setup of all side stations in the outlet
• Have knowledge of beverage lists and promotions
• Follow outlet policies, procedures, and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Ensure the cleaning schedule is adhered to and to the required standard
• Sweep, mop, and polish the restaurant
• Wash down the bar, clean and polish equipment
• Clean lights, fans, chairs, and tables
• Make sure all areas of the bars and restaurants are clean, including sideboards.
• Clean and mop lounge bar and equipment
• Assist barman with transporting stock from Department Storerooms
• Stock stipulated Food & Beverage areas with ice, as required
• Make sure bar and restaurant equipment is correctly stored
• Transport used linen to and from Housekeeping/Laundry for use in Food & Beverage service areas
• Stock and tidy up the Storeroom

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience: 

• A high school diploma or equivalent
• 1 year of restaurant experience in any capacity

Knowledge and Skills:

• Able to work various schedules and shifts as needed, including weekends. Strong supervisory and leadership skills.
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to focus attention on guest needs, always remaining calm and courteous

Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act
of 1990 (ADA)

• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• 100% time spent on site in community setting
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Subject to injury from falls, burns, odors, or cuts from equipment

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Taste or smell
• Ability to lift: Up to 50 pounds