The Role
Maintains data integrity, quality, standards, metadata, access requirements, and governance processes. Partners with business and IT teams, profiles and tests data, resolves quality issues, documents lineage and ownership, validates strategic information, and trains operations staff. Also provides client service, resolves inquiries, and refers clients to appropriate financial specialists.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: Minimum of 10 years' experience in information technology; minimum of five (5) years in a data-driven function and/or Data Stewardship, Data Governance Analyst, or similar data architecture role.
Required Knowledge, Skills & Abilities: Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Proficient in data modeling and design, including SQL development and database administration. Experience developing integrated solutions and recommendations for critical processes, understanding the impact of changes within and across master data domains and downstream processes and transactions. Excellent verbal and written communication skills. Effective analytical and problem-solving ability with a strong attention to detail. Possess strong interpersonal skills and the ability to effectively define, motivate, and drive change across a wide range of clients and colleagues. Ability to work in a fast-paced, dynamic environment, create and improve processes, and use effective time management skills to meet deadlines. Ability to articulate the value of data integrity and governance clearly and concisely. Ability to work independently as well as collaboratively and prioritize daily tasks. Excellent client service skills. Tact and diplomacy in dealing with both clients and team members. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.
Job Summary:
A Data Steward should demonstrate commitment to delivering distinctive service. This position will be responsible for maintaining the integrity of data assets within the firm. This will include ensuring data quality, assessing data quality, creating data standards, meeting client information needs, establishing data access security requirements and adhering to data and metadata standards.
Job Duties and Responsibilities:
A Data Steward should demonstrate commitment to delivering distinctive service. This position will be responsible for maintaining the integrity of data assets within the firm. This will include ensuring data quality, assessing data quality, creating data standards, meeting client information needs, establishing data access security requirements and adhering to data and metadata standards.
Job Duties and Responsibilities:
- Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Partner with business partners and IT to ensure that data & metadata meets the organization standards and requirements. Train and educate Product Operation team members on governed data sources and metadata. Test/profile of data to ensure proper operation and continued accuracy by evaluating current and future initiatives and capabilities. Develop and implement processes to maintain metadata, including ownership, lineage, definitions and standard, for high quality data assets. Troubleshoot data quality issues - document the resolution. Utilize and build relationships with appropriate system areas to ensure cooperation on data stewardship project objectives and issue resolution. Validate newly captured strategic information to ensure it follows the design flow and format. Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. Assist other team members as needed to ensure delivery of distinctive service. Perform other related duties and responsibilities as assigned.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: High School Diploma or Equivalent -- College degree is preferred.
Minimum Experience: Minimum of 10 years' experience in information technology; minimum of five (5) years in a data-driven function and/or Data Stewardship, Data Governance Analyst, or similar data architecture role.
Required Knowledge, Skills & Abilities: Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Proficient in data modeling and design, including SQL development and database administration. Experience developing integrated solutions and recommendations for critical processes, understanding the impact of changes within and across master data domains and downstream processes and transactions. Excellent verbal and written communication skills. Effective analytical and problem-solving ability with a strong attention to detail. Possess strong interpersonal skills and the ability to effectively define, motivate, and drive change across a wide range of clients and colleagues. Ability to work in a fast-paced, dynamic environment, create and improve processes, and use effective time management skills to meet deadlines. Ability to articulate the value of data integrity and governance clearly and concisely. Ability to work independently as well as collaboratively and prioritize daily tasks. Excellent client service skills. Tact and diplomacy in dealing with both clients and team members. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.
Skills Required
- High school diploma or equivalent
- College degree
- At least 10 years of information technology experience
- At least 5 years in a data-driven function, data stewardship, data governance analysis, or similar data architecture role
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, or related software
- Proficiency in data modeling and design, SQL development, and database administration
- Experience developing integrated solutions and recommendations for critical processes
- Understanding of impacts across master data domains, downstream processes, and transactions
- Excellent verbal and written communication skills
- Strong analytical, problem-solving, interpersonal, client service, and attention-to-detail skills
- Ability to define, motivate, and drive change across clients and colleagues
- Ability to work independently and collaboratively, improve processes, manage time, and meet deadlines
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
