The Role
Performs scheduled, risk-based, and regulatory compliance audits across airline stations and bases. Reviews operational evidence, documents nonconformities, delivers audit findings, monitors corrective action plans, and validates safety assurance responses. The auditor develops audit scopes and training materials, supports trainee auditors, conducts station observations, maintains audit records, and interfaces with FAA safety inspectors. The role requires extensive travel, flexible scheduling, airline ground operations and auditing experience, and knowledge of FAA Safety Management System requirements.
Summary Generated by Built In
Summary Minimum Requirements
The Stations Quality Assurance (QA) Auditor is responsible for performing operational and regulatory compliance audits of all Allegiant bases and stations ensuring the quality and consistency of implementation and adherence to regulatory and Company requirements. This position will serve as a Subject Matter Expert (SME) for Stations and Safety/Security leadership, as it relates to auditing and compliance to Stations and Safety/Security policies.
Visa Sponsorship Available No
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: Minimum three (3) years of airline customer service and/or ground operations experience (preferably 14 CFR Part 121 operations). Minimum one (1) year of airline auditing experience (preferably 14 CFR Part 121 operations).
- Must be knowledgeable in 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.
- Must have the ability to facilitate individual and group discussions comfortably and effectively.
- Must possess excellent problem-solving and structured thinking skills.
- Must have the ability to develop materials and provide creative solutions for operational and leadership improvement.
- Must be able to proficiently operate Microsoft application suite and Allegiant internal systems /applications.
- Must possess strong experience in operationally based technical writing.
- Must possess the ability to remain knowledgeable in all aspects of Allegiant Station’s standards and processes.
- Must be able to work independently, while managing multiple task assignments, under general supervision.
- Must possess well-developed planning and organizational skills.
- Must be able and willing to work a flexible schedule including nights, weekends and holidays, occasionally on short notice.
- Must be able to attend and successfully pass required training.
- Must be able to sustain heavy travel schedules (50+%).
- Must be able to work in a variety of environments including, but not limited to, office, airport, indoor and outdoor. Subject
- to extreme outdoor conditions where extreme temperature ranges may be encountered.
- Must be able to read, write, and speak English in order to receive and understand instructions, directives and ensure safety, as well as the ability to interact with customers.
- College degree.
- Operational auditing certification (preferably in air operations) from a recognized auditing organization.
- Plan and develop pre-audit preparation in accordance with the FAA accepted Safety Manual (SAFE).
- Prepare audit scopes and activities as necessary, including, but not limited to, safety, administrative, above and below wing aircraft handling, aircraft loading, security, deicing, environmental health and safety and into plane fueling activities.
- Perform scheduled and risk-based audits, including identifying and defining issues, objectively reviewing and analyzing evidence, and documenting findings and/or concerns.
- Ensure ongoing communication with applicable local leadership while performing audit activities.
- Prepare and deliver verbal out briefs of all audit non-conformities to applicable local and corporate leadership.
- Document and submit formal reports of all audit non-conformities to applicable local and corporate management level personnel in a timely manner.
- Ensure completion of all applicable audit corrective action plan responses within the approved electronic SMS recordkeeping system.
- Ensure ineffective or overdue corrective action plan responses are promptly escalated and addressed, as required.
- Maintain and update internal audit files.
- Assist the Manager of Station Quality Assurance with the development of supplemental audit and/or training material, as needed.
- Provide on-the-job training oversight of trainee auditors as needed.
- Perform safety assurance validations of corrective action responses to various regulatory programs.
- Perform ad-hoc station observations or inspections at the request of applicable leadership.
- Interface with FAA CMO (Certificate Management Office) Aviation Safety Inspectors, as needed.
- Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.
- Positively represent the Allegiant brand through continual professional demeanor and appearance.
- Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
- Other duties as assigned.
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
Skills Required
- Authorization to work in the United States
- Pass a criminal background check
- High school diploma or GED
- At least three years of airline customer service and/or ground operations experience, preferably in 14 CFR Part 121 operations
- At least one year of airline auditing experience, preferably in 14 CFR Part 121 operations
- Knowledge of 14 CFR Part 5 Safety Management System requirements, especially Safety Assurance
- Ability to facilitate individual and group discussions
- Strong problem-solving and structured-thinking skills
- Ability to develop materials and creative operational improvement solutions
- Proficiency with Microsoft applications and Allegiant internal systems/applications
- Strong operationally based technical writing experience
- Knowledge of Allegiant station standards and processes
- Ability to work independently and manage multiple assignments
- Strong planning and organizational skills
- Willingness to work nights, weekends, holidays, and short-notice schedules
- Ability to complete required training successfully
- Ability to sustain a travel schedule exceeding 50%
- Ability to work in office, airport, indoor, and outdoor environments, including extreme temperatures
- Ability to read, write, and speak English
- College degree
- Operational auditing certification from a recognized auditing organization, preferably in air operations
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The Company
What We Do
Las Vegas-based Allegiant (NASDAQ: ALGT) is focused on linking travelers in small cities to world-class leisure destinations. The airline offers industry-low fares on an all-jet fleet while also offering other travel-related products such as hotel rooms and rental cars. All can be purchased only through the company website, Allegiant.com. Beginning with one aircraft and one route in 1999, the company has grown to more than 92 aircraft and 350 routes across the country with base airfares less than half the cost of the average domestic roundtrip ticket.
