Station Manager

Posted 10 Days Ago
Be an Early Applicant
Frederick, MD, USA
In-Office
Junior
Automotive • Hardware • Software • Transportation
The Role
Oversee daily emissions station operations, staffing, scheduling, employee training, customer service, inventory, facility upkeep, safety compliance, reporting, finances, and emissions testing. The Station Manager ensures inspections are accurate and efficient, maintains performance standards, supports employees through coaching, and promotes a safe, customer-focused environment.
Summary Generated by Built In
Job Summary & Responsibilities

Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. Our Station Manager oversees the daily operations of our emissions station while creating a safe and customer-focused environment.

 

 Responsibilities:

  • Lead day-to-day operations of emission stations to ensure compliance with Envirotest’s policies, procedures, and performance standards.
  • Interview, hire, onboard, and assist with the training of new employees, giving continuous coaching, feedback, and support.
  • Supervise and assign tasks to employees to ensure the efficiency of the station.
  • Create employee schedules to ensure proper staffing for station based on forecasted customer traffic and operational needs.
  • Ensure emission inspections are conducted accurately and efficiently to minimize customer wait times.
  • Prepare and submit weekly and monthly operation activities.
  • Manage inventory of supplies around the station.
  • Coordinate facility maintenance, including groundskeeping, snow removal, janitorial upkeep and painting.
  • Promote a culture of safety by leading the station’s Safety Program to ensure the safety of both employees and customers.
  • Complete administrative paperwork related to station’s operations and finances
  • Conduct emissions tests as needed to maintain compliance with customer wait time expectations.
  • Additional duties as assigned by District or Operations Manager.
Preferred Qualifications

Minimum Qualifications:

  • 1-3 years of supervisory experience required
  • Bachelor’s degree in Business Management or related field is desirable
  • Previous customer service and cash-handling experience required
  • Proficient computer skills (e.g. Microsoft Office, Outlook, Word, Excel, etc.)
  • Excellent organization skills with a keen attention to detail
  • Ability to express and exchange ideas verbally and in writing

 

 

Physical Demands:

  • Ability to enter and exit vehicles, 50-80% of the time
  • Frequent standing, bending, reaching, pulling and stooping, up to 90% of the time
  • Ability to withstand exposure to extreme heat and cold weather conditions
  • Ability to lift up to 20lbs

Skills Required

  • 1-3 years of supervisory experience
  • Previous customer service experience
  • Previous cash-handling experience
  • Proficient computer skills, including Microsoft Office, Outlook, Word, and Excel
  • Excellent organizational skills and keen attention to detail
  • Ability to communicate ideas verbally and in writing
  • Bachelor's degree in Business Management or a related field
  • Ability to enter and exit vehicles 50-80% of the time
  • Ability to stand, bend, reach, pull, and stoop frequently, up to 90% of the time
  • Ability to work in extreme heat and cold weather conditions
  • Ability to lift up to 20 pounds
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The Company
625 Employees

What We Do

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Founded in 1990, the company is a world-leading vehicle inspection and intelligent vehicle support provider dedicated to contributing to a safer and cleaner world through its specialized vehicle inspection and support services.

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