Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
Purpose of Role
As a State Net Client Manager you are responsible for managing, protecting, and growing revenue through the sale of additional State Net products and services to an existing customer within an assigned territory or portfolio of accounts. The role focuses on building trusted customer relationships, identifying growth opportunities, delivering value-based solutions, and driving customer success through a deep understanding of client needs, market trends, and State Net offerings.
The Client Manager serves as the primary point of contact for assigned customers, owning the overall health of customer relationships while partnering cross-functionally with internal teams to deliver solutions that support customer goals and business growth.
Key Responsibilities
Manage and grow revenue within an assigned territory or portfolio of customer accounts by achieving or exceeding monthly and annual sales objectives
Develop and execute strategic account plans that identify revenue opportunities, customer needs, competitive positioning, and growth strategies
Identify, engage, and build relationships with key stakeholders, decision-makers, and influencers within customer organizations
Own the customer relationship and serve as the primary contact responsible for overall customer satisfaction, engagement, retention, and account health
Build trusted partnerships with customers by understanding business priorities and aligning LexisNexis products, services, and content to customer needs
Demonstrate strong knowledge of LexisNexis products, content, solutions, and market offerings, including the ability to articulate value propositions and competitive differentiators
Identify opportunities for account expansion and increased adoption of services
Lead contract negotiations and renewals, ensuring alignment between customer objectives and business goals
Partner with internal teams including Product, Marketing, Customer Success, and other business stakeholders to address customer needs and deliver solutions
Provide customer insights and feedback to internal teams regarding product enhancements, content needs, market trends, and customer experience opportunities
Maintain accurate account information, sales activity, forecasts, and customer relationship updates
Participate in customer meetings, presentations, and strategic discussions with executive-level stakeholders
Perform other duties as assigned
Required Qualifications
Bachelor’s degree or 5+ years of proven sales experience, preferably in a business-to-business environment
Demonstrated success achieving sales goals, managing accounts, and growing revenue
Experience negotiating contracts, closing business, and managing complex customer relationships
Proven ability to develop and execute strategic sales plans
Strong understanding of consultative selling practices and customer relationship management
Skills and Competencies
Exceptional verbal and written communication skills, with the ability to present effectively to executive-level audiences
Strong relationship-building skills with the ability to influence internal and external stakeholders
Ability to collaborate effectively across cross-functional teams to achieve shared goals
Strong problem-solving and analytical skills with the ability to identify customer needs and develop solutions
Ability to manage multiple priorities, customer relationships, and sales opportunities simultaneously
Strong business acumen with the ability to understand customer challenges and translate them into business opportunities
Results-driven mindset with a demonstrated ability to meet and exceed objectives
Working Conditions
Full-time position with customer-facing responsibilities
Ability to travel as needed for customer meetings, business development activities, and strategic engagements
May require collaboration across multiple teams and business functions
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Bachelor's degree or 5+ years of proven sales experience
- Demonstrated success achieving sales goals, managing accounts, and growing revenue
- Experience negotiating contracts, closing business, and managing complex customer relationships
- Proven ability to develop and execute strategic sales plans
- Strong understanding of consultative selling practices and customer relationship management
- Exceptional verbal and written communication skills with ability to present to executive-level audiences
- Strong relationship-building skills and ability to influence stakeholders
- Ability to collaborate effectively across cross-functional teams
- Strong problem-solving and analytical skills to identify customer needs and develop solutions
- Ability to manage multiple priorities, customer relationships, and sales opportunities simultaneously
- Strong business acumen and results-driven mindset
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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