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The Role
The State Head will increase EDC machine sales, manage a team, resolve merchant queries, monitor performance metrics, and foster a collaborative team culture.
Summary Generated by Built In
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
About the role:
The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.
Expectations/ Requirements
1. Exp - 10+ years
2.Create an inspiring team environment with an open communication culture.
3. Need to drive swiping device sales in the assigned area.
4. Resolving merchant queries
5. Drive overall engage merchant base
6. Capable of hiring and building team
7. Set clear team goals
8. Delegate tasks and set deadlines
9. Oversee day-to-day operation
10. Monitor team performance and report on metrics
11. Motivate team members
12. Discover training needs and provide coaching
13. Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments
14. Encourage creativity and risk-taking
15. Suggest and organize team building activities
Superpowers/ Skills that will help you succeed in this role
1. Must have high level drive, initiative and self – motivation.
2. Should have team handling experience.
3. Identify and meet potential clients by growing, maintaining and leveraging your network.
4. Should have good exposure in cold calling, pre sales and lead generation.
5. Should be a graduate.6. Should possess good communication and negotiation skills.
Education - Graduation or Post-graduation
Why join us:
We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Compensation:
If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Skills Required
- Must have high level drive, initiative and self - motivation
- Team handling experience
- Good exposure in cold calling, pre sales and lead generation
- Graduation or Post-graduation
- Good communication and negotiation skills
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The Company
What We Do
Paytm Payments Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications. It is a technology company that provides digital payment solutions, including payment gateways, and financial tools for businesses in India. Its mission is to drive financial inclusion by empowering online brands, startups, and small merchants to accept digital payments and manage their business operations efficiently through robust, secure, and reliable technology.


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