Jobs at Paytm Payments Services Limited

Manages end-to-end procurement for MICE events, hotels, business travel, transportation, and hospitality services. Responsibilities include vendor sourcing and onboarding, RFQs/RFPs, commercial evaluation, contract negotiation, cost optimization, PR-to-PO processing, compliance, invoice coordination, and vendor performance management. The role coordinates with internal stakeholders and external suppliers to ensure timely, cost-effective delivery of corporate events and travel requirements.

Manage Fleet Hub forward and reverse operations, including daily warehouse operations, dispatch planning, device movement coordination, inventory control using FIFO, and warehouse hygiene. The role requires coordinating with logistics and internal stakeholders, maintaining correct inventory levels, and continuously improving processes. Strong communication, advanced Microsoft Office skills, and knowledge of warehousing and logistics operations are expected.

Leads QR and Soundbox sales operations across an assigned territory, driving merchant acquisition, market share, product deployment, and team performance. Responsibilities include recruiting and coaching sales teams, planning market coverage, communicating targets, monitoring quality, auditing acquisitions, and ensuring delivery against quotas. Requires extensive travel, strong networking, negotiation, mentoring, and people-management skills, with 8–12 years of B2C sales or business development experience preferred.

Build and maintain enterprise client relationships, support merchant accounts through inbound and outbound communication, drive retention and business growth, resolve escalations, coordinate cross-functional teams, report on client metrics, and communicate customer feedback to improve products and services. The role requires rotational day shifts and weekly offs.

Leads QR and Sound Box sales across an assigned market, driving distribution, market share, product deployment, and quota achievement. Recruits and manages 5–10 ASMs and more than 200 indirect employees, plans market coverage, communicates targets, audits sales acquisitions, and monitors quality. Requires extensive regional travel, strong networking, coaching, mentoring, negotiation, and business development capabilities in B2C markets.

Lead Paytm’s regional QR business by owning P&L, sales strategy, merchant acquisition, QR deployment, activation, transaction growth, and profitability. Build and manage large field-sales teams, drive GTM and demand generation, oversee merchant onboarding and engagement, monitor performance, and coordinate with cross-functional teams. The role requires substantial field leadership, market expansion, forecasting, business reviews, and expertise in UPI, QR payments, merchant acquiring, and fintech distribution.

Lead Paytm’s regional QR business by owning P&L, sales strategy, merchant acquisition, QR deployment, activation, transaction growth, and profitability. Build and manage large field sales teams, drive GTM and demand generation, expand merchant networks, improve retention and engagement, and oversee performance governance. The role requires extensive field leadership, market intelligence, forecasting, cross-functional collaboration, and expertise in UPI, QR payments, fintech, and merchant acquiring.

Leads employee ethics investigations, including planning, interviews, evidence review, findings analysis, confidential documentation, and recommendations. Collaborates with HR, Legal, and senior management to ensure ethical and policy compliance. Develops and delivers ethics training and advises employees and managers on ethical concerns. The role requires strong analytical, communication, organizational, interpersonal, and problem-solving skills, along with high integrity and discretion.

Manage oil and gas client programs, drive offline transaction and user growth, and lead sales and distribution initiatives. Responsibilities include developing sales strategies, building and training teams, managing sales processes, converting merchants to EDC swipe machines, managing merchant accounts, and maintaining customer satisfaction. The role requires local market knowledge, strong communication and relationship-building skills, independent execution, and travel to meet clients.

Manage client and brand programs while driving sales and distribution growth in the oil and gas segment. Responsibilities include developing sales strategies, building and training teams, defining sales processes, managing merchant accounts, educating merchants on EDC swipe machines, converting prospects, and ensuring customer satisfaction. The role requires strong communication, relationship-building, independent execution, local-language proficiency, and travel to meet clients and attend industry events.

Leads QR and Soundbox sales across an assigned market, driving merchant acquisition, retention, distribution growth, and market share. Recruits, coaches, and manages sales teams; plans territories and market coverage; communicates targets; monitors quality; and audits team acquisitions and sales. Requires extensive travel, strong networking, sales, negotiation, and quota-driven business development experience, preferably in payments or finance.

Supports talent acquisition by sourcing candidates from databases, contacting and engaging prospects, coordinating interviews, maintaining candidate records, and assisting with daily recruitment activities. The internship provides practical exposure to end-to-end recruitment, candidate engagement, professional communication, interview scheduling, HR operations, and hiring workflows.

Lead QR and Sound Box sales growth across Jabalpur by expanding market share, deploying products, recruiting and managing sales teams, planning territories, communicating targets, monitoring quality, and auditing acquisitions. The role manages 5–10 ASMs and more than 200 indirect employees while driving quota-based B2C business development and merchant acquisition.

Own end-to-end payment reconciliation across internal systems, gateways, banks, settlement files, and merchant reports. Analyze high-volume transactions, chargebacks, fees, refunds, payouts, and accounting exceptions. Use SQL and Python to automate reconciliation, reporting, data validation, and exception handling. Prepare MIS reports and dashboards, support financial controls and audits, collaborate with finance and payment partners, and improve reconciliation turnaround times and operational risk management.

Own end-to-end AI voice and Agentic AI campaigns, including agent creation, prompt engineering, conversational journey design, testing, launch, monitoring, analytics, quality audits, A/B testing, and continuous optimization. Analyze calls and transcripts to improve intent recognition, objection handling, compliance, efficiency, and business outcomes. Collaborate with Product, Engineering, Data, QA, Business, and Operations teams while coordinating platform enhancements, process automation, documentation, and cost optimization.

Grow QR and Soundbox distribution and market share across assigned locations. Recruit, coach, and mentor sales teams; plan territories and market coverage; communicate targets; monitor quality and field activity; audit acquisitions and sales; and ensure consistent merchant sales and product usage. Extensive travel throughout the assigned area is required.

Leads QR and Soundbox sales across an assigned territory, driving merchant acquisition, distribution growth, market share, and product deployment. Recruits, manages, coaches, and mentors sales teams; plans market coverage and targets; communicates goals; monitors quality; and audits acquisitions. Requires strong networking, negotiation, quota-driven sales, extensive travel, and preferably payments or financial services experience.

Drive enterprise merchant acquisition and revenue growth as a payments subject matter expert. Partner with sales teams on consultative solutioning, client presentations, payment workflow recommendations, and product adoption. Engage senior stakeholders, translate complex payment capabilities into business value, and coordinate with Product, Technology, Compliance, Finance, Legal, and Operations. Support BRDs, product ideation, competitive benchmarking, launches, onboarding, and payment optimization initiatives across Paytm’s enterprise payments portfolio.

Drive QR and Soundbox sales and market share across assigned territories. Recruit, coach, and mentor sales teams; plan market coverage and geographies; communicate targets; monitor quality; audit acquisitions and sales; and ensure regular merchant sales and product usage. The role requires strong networking, self-motivation, team leadership, and extensive travel throughout the assigned area.

Leads Paytm’s QR and Soundbox sales operations across an assigned area. Responsibilities include growing market share, deploying products, recruiting and coaching sales teams, planning territories, communicating targets, monitoring quality, and auditing acquisitions. The role requires extensive travel, strong networking, quota-driven sales experience, negotiation skills, and the ability to manage large teams in B2C markets.