At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Job Description:
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Staffing Manager, Personal Care Services. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a Staffing Manager with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As a Staffing Manager, you’ll contribute to our success in the following ways:
Oversee timely scheduling, completion, and documentation of client visits in accordance with regulatory and company standards
Manage caregiver placements, long-term case assignments, start-of-care visits, and fill-in dispatch support
Lead, coach, and develop staffing supervisors, coordinators, and special care aides
Ensure accurate client schedules, authorization alignment, and same-day vacant shift coverage
Create staffing and dispatch plans to reduce gaps and improve staffing reliability
Prepare for and support state surveys, onsite monitoring, and contract audits
Implement operational best practices that enhance communication, efficiency, and client outcomes
Monitor and improve key performance indicators, including speed to fill, scheduling accuracy, NPS, and compliance measures
Support care teams with service plan adherence and quality initiatives
Collaborate with case managers, clients, caregivers, and internal departments
Represent Elara Caring professionally in the community, upholding mission and service values
Maintain confidentiality and compliance with HIPAA and regulatory standards
What is Required?
Bachelor’s degree preferred OR one of the following in lieu of a degree: Associate degree, 60+ completed college credit hours, Equivalent experience in home care or healthcare operations
3–5 years of supervisory experience in a healthcare environment
Experience supporting the elderly or disabled (professional or personal)
Strong leadership and team management abilities
Excellent communication, organization, and multitasking skills
Proficiency in scheduling software, EMR platforms, and general computer applications
Knowledge of state regulations and compliance standards
Ability to resolve problems quickly and professionally
Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, Portuguese) a plus
Familiarity with home care and Medicaid policies preferred
You will report to the Regional Director or Area Vice President of PCS Operations.
This is not a comprehensive list of all job responsibilities; a full job description will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#ElaraG&A
Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].
Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.
Skills Required
- Bachelor's degree
- Associate degree, 60+ completed college credit hours, or equivalent experience in home care or healthcare operations
- 3-5 years supervisory experience in a healthcare environment
- Experience supporting the elderly or disabled (professional or personal)
- Strong leadership and team management abilities
- Excellent communication, organization, and multitasking skills
- Proficiency in scheduling software, EMR platforms, and general computer applications
- Knowledge of state regulations and compliance standards, including HIPAA
- Ability to resolve problems quickly and professionally
- Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, Portuguese)
- Familiarity with home care and Medicaid policies
What We Do
Elara Caring is one of the nation’s largest providers of home-based care, with a national footprint in the Northeast, Midwest and Southwest. The company is comprised of 35,000 caregivers serving over 60,000 patients and their families daily, in 225 locations across 16 states and focused on providing our patients with the “right care, at the right time, in the right place.”
