Staff Technical Program Manager, NPI

Posted Yesterday
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Palo Alto, CA, USA
In-Office
230K-239K Annually
Expert/Leader
eCommerce • Internet of Things • On-Demand • Transportation
Wing is an on-demand drone delivery service and platforms company.
The Role
Leads zero-to-one technical pilot programs from architecture through production launch, coordinating engineering, product, QA, architecture, and operations. Owns and evolves the engineering Product Development Process, including phase gates, design reviews, launch readiness, compliance, metrics, and post-mortems. Drives technical dependency resolution, process adoption, operational rigor, tooling, dashboards, and executive communication across complex hardware-software product environments.
Summary Generated by Built In

About Wing: 

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Staff Technical Program Manager to join our Technical Program Management  team. This role is hybrid based in Palo Alto. We are looking for a high-leverage, outcome-oriented Technical Program Manager (TPM) to join our Technical Program Management organization. You will lead some of our most critical zero-to-one pilot programs from early technical architecture through full-scale production launch. Additionally, you will serve as the steward of the Product Development Process, driving adoption, standardizing operational rigor across engineering teams, and continuously evolving the framework to scale with our business.

What You’ll Do: 

  • Drive end-to-end execution of strategic pilot initiatives, transforming ambiguous, early-stage concepts into validated, scalable production systems.Partner with Engineering, Architecture, Product Management, QA, and Operations to define technical requirements, milestones, success metrics, and delivery roadmaps.Identify, track, and aggressively de-risk complex technical dependencies, architectural bottlenecks, and cross-functional blockers.
  • Serve as the principal owner and evangelist of the engineering Product Development Process (PDP).
  • Drive process compliance, alignment, and adoption across all engineering teams, ensuring consistent quality, traceability, and execution rigor.
  • Continuously inspect, refine, and modernize the PDP lifecycle (phase gates, design reviews, launch readiness, post-mortems) to eliminate friction and ensure processes stay lean and effective.

What You’ll Need: 

  • Experience: 12+ years of technical program management experience, with a proven track record operating at executive level visibility in high-growth, technically complex environments.
  • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Systems Engineering, or a related technical discipline (or equivalent practical experience).
  • 0-to-1 Delivery: Demonstrated success leading mission-critical technical initiatives from initial prototype/pilot phase through to commercial-scale production.
  • Process Leadership: Proven experience designing, rolling out, and governing a formal Product Development Process (PDP) or Stage-Gate framework across multi-disciplinary engineering organizations.
  • Experience operating in regulated, mission-critical, or hardware-software integrated product environments.

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range
$230,000—$239,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

Skills Required

  • 12+ years of technical program management experience
  • Bachelor's or Master's degree in Computer Science, Electrical Engineering, Systems Engineering, or a related technical discipline, or equivalent practical experience
  • Experience operating in regulated, mission-critical, or hardware-software integrated product environments
  • Ability to establish operational standards and drive compliance through partnership and trust
  • Experience developing internal tooling, dashboards, and automated workflows for governance and engineering velocity
  • Demonstrated success leading technical initiatives from prototype or pilot through commercial-scale production
  • Experience designing, rolling out, and governing a formal Product Development Process or Stage-Gate framework across multidisciplinary engineering organizations
  • Exceptional verbal and written communication skills, including communicating technical trade-offs to VP and C-suite stakeholders
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The Company
HQ: New York, NY
Year Founded: 2018

What We Do

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an unmanned traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery.

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