Staff Technical Program Manager – Infrastructure Maintenance & Change Management

Posted 21 Days Ago
4 Locations
In-Office
177K-237K Annually
Senior level
Cloud • Information Technology • Machine Learning
We empower creators and innovators with access to GPU resources they need to work more efficiently.
The Role
Owns fleet-wide reliability and operations programs for a large-scale AI cloud infrastructure environment. Establishes reliability metrics and dashboards, aligns engineering and operations teams on OKRs, identifies systemic infrastructure gaps, leads cross-functional improvement programs, manages dependencies and risks, and drives incident follow-up and corrective actions. Requires strong technical aptitude across compute, storage, networking, hardware, software, and SRE, plus experience managing programs in rapidly scaling cloud or infrastructure environments.
Summary Generated by Built In
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

About the Role

CoreWeave is building AI infrastructure at an extraordinary scale. We are seeking a Staff Technical Program Manager to define and lead how maintenance and operational changes are planned, coordinated, and delivered across our infrastructure. You will establish the operating model, decision frameworks, and execution standards that help teams complete changes safely, effectively, and on time while protecting service reliability and customer commitments.

You will build practical change-management processes that support reliable execution, customer readiness, and appropriate operational controls. This role requires someone who can turn ambiguous, multi-organization problems into clear direction and mechanisms that teams adopt. You will shape priorities and technical sequencing with engineering leaders, lead complex programs directly, and improve how the organization manages change beyond any single project.

The Technical Program Manager will

  • Define and drive adoption of a shared operating model for infrastructure maintenance and change management, including intake, risk classification, ownership, readiness reviews, approvals, escalation, and closeout.
  • Lead maintenance programs across facilities, site operations, infrastructure services, and customer support teams; from advance notification and planning through execution, validation, and closeout.
  • Establish intake and notification processes with colocation providers, on-site vendors, and internal teams to capture upcoming maintenance, expected impacts, and changes to scope or timing.
  • Maintain an integrated maintenance calendar with clear scope, schedules, dependencies, accountable owners, and completion criteria.
  • Coordinate maintenance windows and work sequencing across teams and sites, resolving conflicts and avoiding concurrent activities that compromise redundancy or recovery options.
  • Establish readiness criteria covering execution procedures, staffing, spare equipment, customer impact, rollback or recovery plans, and go/no-go decisions.
  • Define and use metrics for notification lead time, readiness, schedule adherence, overdue maintenance, maintenance-related disruptions, and corrective action closure.
  • Identify recurring gaps and translate maintenance outcomes into prioritized improvements for tooling, automation, and operational processes across CoreWeave teams and partners.

Minimum Qualifications

  • Bachelor’s degree in Computer Engineering, Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • Demonstrated experience leading complex technical programs across multiple organizations in cloud infrastructure, data center operations, production engineering, or related environments.
  • A proven track record of defining operating models, governance, or execution mechanisms adopted across an engineering or operations organization.
  • Technical understanding of infrastructure and production-service dependencies, with the judgment to work with engineering leaders on sequencing, reliability, capacity, security, and recovery tradeoffs.
  • Experience managing maintenance, migrations, or production changes, including risk assessment, operational readiness, validation, and rollback or recovery planning.
  • Experience coordinating external providers or vendors and aligning their processes with internal operational requirements.
  • Ability to investigate operational data, reconcile conflicting sources, and define metrics that guide decisions and demonstrate sustained improvement.
  • Strong written and verbal communication skills, including the ability to explain technical risks and decisions to engineering, business, and customer-facing stakeholders.

Preferred Qualifications

  • Experience aligning maintenance practices across colocation providers, site vendors, and internal teams in a multi-site data center environment.
  • Experience leading customer platform migrations, infrastructure transitions, or coordinated changes across hardware, firmware, networking, and software.
  • Familiarity with production software release practices, including staged rollouts, automated validation, observability, and rollback.
  • Experience partnering with Security, Compliance, or audit teams to implement practical change controls and maintain evidence of their effectiveness.
  • Familiarity with high-availability architectures, workload evacuation, failover, and service recovery in large-scale cloud or accelerated computing environments.
  • Demonstrated success improving reliability, change predictability, or customer outcomes through processes and tools adopted across teams.
  • Experience mentoring TPMs and helping engineering and operations leaders strengthen program execution.

The base salary range for this role is $177,000 to $237,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include:

  • Medical, dental, and vision insurance - 100% paid for by CoreWeave
  • Company-paid Life Insurance 
  • Voluntary supplemental life insurance 
  • Short and long-term disability insurance 
  • Flexible Spending Account
  • Health Savings Account
  • Tuition Reimbursement 
  • Ability to Participate in Employee Stock Purchase Program (ESPP)
  • Mental Wellness Benefits through Spring Health 
  • Family-Forming support provided by Carrot
  • Paid Parental Leave 
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our office and data center locations
  • A casual work environment
  • A work culture focused on innovative disruption

California Applicants

California Consumer Privacy Act 

Equal Opportunity & Accommodations

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.  CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Skills Required

  • Bachelor's degree in Computer Engineering, Computer Science, or a related technical field, or equivalent practical experience
  • 7+ years of technical program management experience in large-scale compute infrastructure, cloud, or platform environments
  • Experience operating in a rapidly growing or fast-scaling infrastructure environment, with programs designed to support substantial fleet growth
  • Strong technical aptitude across infrastructure domains, including compute, storage, networking, hardware, or SRE
  • Demonstrated ability to use data and metrics for prioritization, execution, and decision-making
  • Excellent communication and stakeholder management skills, including executive-level reporting
  • Experience in data center, cloud infrastructure, or hyperscale environments balancing reliability investments and capacity goals
  • Familiarity with SLIs/SLOs, error budgets, incident management, and root cause analysis
  • Understanding of hardware failure diagnosis, vendor coordination, and replacement lifecycle management
  • Background in observability, monitoring, or telemetry systems such as Prometheus, Grafana, or OpenTelemetry
  • Experience with fleet lifecycle management, including provisioning, firmware or OS updates, and decommissioning at scale

What the Team is Saying

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The Company
HQ: Livingston, NJ
1,450 Employees
Year Founded: 2017

What We Do

CoreWeave, the AI Hyperscaler™, delivers a cloud platform of cutting-edge software powering the next wave of AI. The company's technology provides enterprises and leading AI labs with cloud solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers across the US and Europe. CoreWeave was ranked as one of the TIME100 most influential companies and featured on Forbes Cloud 100 ranking in 2024. Learn more at www.coreweave.com.

Why Work With Us

At CoreWeave we work hard, have fun and move fast! Today we are a small, growing team of intelligent, genuine people, that value different perspectives and approaches to solving complex problems. We foster an environment that champions collaboration and prioritizes innovative solutions. Here, you are surrounded by the best.

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CoreWeave Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQLivingston, NJ
Bellevue, WA
London, UK
New York, NY
Philadelphia, PA
Sunnyvale, CA
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