In this role, you will be responsible for:
- Program Leadership: Drive large-scale, complex software programs from start to finish, defining their scope and success.
- Technical Insight: Understand software development deeply, including system architectures, and help teams make smart technical choices.
- Agile/Scrum Champion: Implement and improve our agile and scrum practices across teams, coaching them to be more effective.
- Collaboration Driver: Ensure alignment and resolve conflicts among engineering, product, UX, and other key stakeholders.
- Risk Management: Proactively identify, assess, and mitigate technical and program risks, communicating clearly to all levels.
- Clear Communication: Maintain consistent communication, providing timely updates and summaries to everyone involved.
- Mentorship: Lead by example, guiding engineering and product teams to hit their goals, and mentoring other TPMs.
- Data-Driven: Use data and metrics to track progress, identify trends, and inform important decisions.
You have:
- 10+ years of solid experience in Technical Program Management, Project Management, or Engineering Leadership in software.
- Proven track record managing complex, cross-functional software development programs.
- Strong technical background, able to understand complex software systems and architectures.
- Extensive expertise in agile and scrum methodologies, especially for large, multi-team programs.
- Excellent communication, interpersonal, and negotiation skills; able to influence without direct authority.
- Demonstrated ability to effectively manage risks and dependencies.
Bonus points if you have:
- Higher Education Degree: Bachelors or Masters degree in Computer Science, Engineering, or a related technical field.
- Experience with large distributed systems, cloud platforms (AWS, Azure, GCP), or specific domain expertise (e.g., cybersecurity, AI/ML, data platforms, SaaS).
- Program/Project Management certifications (PMP, SAFe SPC, PSM III).
- Experience leading initiatives with significant ambiguity, where you had to define the path forward.
- Experience in a senior individual contributor Program/Project Management role.
Top Skills
What the Team is Saying
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
We live by our core values which are:
Build Connections
Think Big
1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
