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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Hybrid in office 1-2x per week
The role:
SoFi is seeking a Staff Technical Program Manager to drive large-scale programs across our Fraud Risk Program & Operations organization. In this role, you will lead complex, cross-functional initiatives spanning fraud detection, risk decisioning, dispute operations, case-management platforms, and operational workflows. You will partner closely with engineering, product, compliance, operations, and data teams to define strategy, align roadmaps, and deliver high-impact capabilities that protect our members and strengthen SoFi’s risk posture.
This is a role for a seasoned technical program leader who thrives in fast-moving environments, understands the intersection of fraud, risk, and operations, and can bring structure, clarity, and execution rigor to ambiguous problem spaces. You’ll be accountable for orchestrating multi-team delivery, driving operational excellence, and scaling the systems and processes that power SoFi’s fraud-fighting ecosystem.
What you’ll do:
- Lead delivery of fraud decisioning capabilities across core risk platforms, machine-learning models, and upstream/downstream product integrations.
- Drive anti–money laundering and transaction-monitoring initiatives, including rules, alerts, investigator workflows, and coordination with external technology partners.
- Manage third-party risk, identity, and compliance integrations, ensuring readiness, performance, and alignment with internal standards and controls.
- Own cross-team technical dependency management, aligning APIs, data flows, and sequencing across Engineering, Product, Risk, Compliance, and Operations.
- Align Fraud and AML roadmaps with enterprise priorities, regulatory expectations, and operational requirements across multiple business units.
- Partner with engineering leadership to remove blockers, clarify requirements, mitigate risks, and accelerate execution for multi-quarter programs.
- Represent Fraud and AML in cross-functional reviews, audits, regulatory interactions, and enterprise planning forums.
- Use analytical tools and data platforms to validate data flows, troubleshoot issues, and inform prioritization and decision-making.
- Define and drive KPIs that measure platform health, risk outcomes, operational efficiency, and program execution quality.
- Lead post-release and post-incident reviews, turning insights into improved processes, controls, and platform resilience.
What you’ll need:
- BS Degree in computer science or equivalent experience
- 5+ years of technical program management experience
- Proven track record of leading complex, multi-year fintech projects from inception to delivery.
- Strong technical background, with experience in financial technologies, APIs, cloud infrastructure, and regulatory environments.
- Excellent communication and interpersonal skills, with the ability to influence without authority.
- Experience working in a high-growth, fast-paced startup or corporate fintech environment
Top Skills
What the Team is Saying
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
