Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
As a Staff Technical Product Manager in Enterprise Technology, you will own the technical product direction and lifecycle for one or more enterprise technology domains. You will work closely with Business teams and Engineering to define what our systems need to do, set the roadmap in partnership with the teams that own the business process, and make sure the technology keeps pace with a growing global business.
This is a senior individual contributor role with broad influence across complex systems and business processes. You bring deep domain expertise, technical depth and product judgment, and you help set the standard for how Technical Product works across Enterprise Technology. AI and automation are increasingly part of how we work; you are expected to use them directly in your own work and to identify where they create meaningful value in your domain.
What You'll Do- Own one or more enterprise systems end to end: roadmap, backlog and priority, requirements, and the health of the system over its full lifecycle.
- Collaborate closely with cross-functional business partners to translate operational goals into functional, data, API, and platform requirements that engineering teams can build against.
- Serve as the single accountable owner for how your systems behave in production. You hold system knowledge organization depends on, decide what a problem means for the roadmap, and determine when a change requires Engineering.
- Maintain first-hand technical depth across your systems so that you can analyze data, investigate issues independently, identify recurring operational patterns, and translate system diagnostics into roadmap priorities.
- Understand software partner roadmaps, identify feature needs, handle vendor issues, and align external updates with internal plans.
- Evaluate product impact and drive continuous optimization by tracking usage adoption, platform health metrics, support ticket trends, and core business outcomes to justify future roadmap expansion.
- 15+ years of relevant experience, including significant experience in technical product management, enterprise systems or technology product ownership, with at least 3 years at senior or principal scope.
- Demonstrated experience owning the roadmap and full lifecycle of complex enterprise systems, including upgrades, vendor changes and adoption, not only launches.
- Strong technical fluency across APIs, integrations, data, cloud platforms and enterprise applications, and the ability to write requirements engineers can execute against.
- Comfortable working directly with data and systems: SQL or equivalent, reading logs, reproducing and diagnosing issues.
- Experience making prioritization and product decisions across multiple stakeholders, dependencies and competing business needs, and holding the line between what the system must do and how it is built.
- Demonstrated hands-on use of AI-assisted tools in product work, with the ability and willingness to incorporate new capabilities into requirements, analysis, documentation and day-to-day productivity.
- Experience as the accountable owner of a system and the single point of contact for the teams that use it, including diagnosing issues to the point where it is clear whether an engineering change is needed.
- Ability to influence senior stakeholders and technical teams across a globally distributed organization without relying on formal authority.
- Experience with compliance-sensitive or audit-controlled systems.
- Experience with large-scale integrations, integration platforms or data workflows.
- Experience in media, entertainment or streaming.
- Prior experience in engineering, systems analysis, platform administration or another hands-on technical discipline.
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 15+ years of relevant experience
- Significant experience in technical product management, enterprise systems, or technology product ownership
- At least 3 years at senior or principal scope
- Experience owning the roadmap and full lifecycle of complex enterprise systems, including upgrades, vendor changes, and adoption
- Strong technical fluency across APIs, integrations, data, cloud platforms, and enterprise applications
- Ability to write executable requirements for engineering teams
- Experience using SQL or equivalent, reading logs, and reproducing and diagnosing issues
- Experience prioritizing product decisions across multiple stakeholders, dependencies, and competing business needs
- Hands-on use of AI-assisted tools in product work
- Experience as the accountable owner and primary point of contact for a system
- Ability to influence senior stakeholders and technical teams without formal authority
- Experience with compliance-sensitive or audit-controlled systems
- Experience with large-scale integrations, integration platforms, or data workflows
- Experience in media, entertainment, or streaming
- Prior experience in engineering, systems analysis, platform administration, or another hands-on technical discipline
Crunchyroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crunchyroll and has not been reviewed or approved by Crunchyroll.
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Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan options plus mental-health/EAP resources, and some plans are described as having low premiums or even fully covered options.
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Leave & Time Off Breadth — Time off is presented as flexible or unlimited and is augmented by additional company holidays such as summer Fridays and a year-end shutdown.
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Retirement Support — Retirement benefits include a 401(k) with a company match that is noted as meaningful and in some cases matched per paycheck.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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