Staff Software Quality Engineer

Posted 11 Days Ago
Be an Early Applicant
Dublin
Hybrid
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role
As a Staff Software Quality Engineer, you will focus on ensuring the quality and reliability of applications using the ServiceNow platform. Responsibilities include developing QA strategies, creating automated test scripts, conducting manual testing, tracking defects, and collaborating with cross-functional teams to advocate for quality and user experience.
Summary Generated by Built In

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Position Overview: As a QE in our engineering team, you will ensure the quality and reliability of applications built on the ServiceNow platform, focusing on user experience and leveraging modern technologies and tools
Key Responsibilities:

  • Quality Assurance Strategy: Develop and implement QA strategies and test plans for applications.
  • Test Automation: Create and maintain automated test scripts for frontend and backend components.
  • Manual Testing: Perform thorough manual testing and exploratory testing.
  • Defect Management: Monitor and track defects, prioritizing their resolution.
  • Collaboration: Work with cross-functional teams to align on quality expectations.
  • Continuous Improvement: Advocate for best practices in testing and stay updated on industry trends.
  • User Experience Focus: Align testing with user experience goals and gather feedback for improvement.

  • Qualifications
    To be successful in this role you have:

    • 8+ years professional experience in quality assurance or application development and in leading quality efforts within a scrum team of 4-6 QE engineers
    • Experience in Java programming with Selenium, JUnit and TestNG, JavaScript.
    • Experience with Eclipse, Jenkin, Maven, and Git
    • Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect
    • Advanced working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
    • Experience driving cross-team technical discussions with an understanding of SDLC concepts


    Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
    #IMP2
    Additional Information
    Work Personas
    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
    Equal Opportunity Employer
    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
    Accommodations
    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
    Export Control Regulations
    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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    The Company
    HQ: Santa Clara, CA
    26,000 Employees
    Hybrid Workplace
    Year Founded: 2004

    What We Do

    As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the defining enterprise software company of the 21st century (or "DESCO21C," as we like to call it).

    With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

    Explore your future career with us, visit www.servicenow.com/careers.

    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

    Why Work With Us

    By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.

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    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

    Typical time on-site: Flexible
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