Staff Software Engineer (Python/Java + AI/ML + API)

Job Title : Staff Software Engineer 

About Us

Acquia is an open digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Role Overview

Acquia is seeking a Staff Software Engineer to join our AI Services team focused on building Application and APIs around AI which can be leveraged by other teams and Acquia Product to enhance the value of the overall digital experience platform (DXP). We thrive on innovation, collaboration, and an agile mindset and processes. An ability to quickly prototype, learn, and iterate on concepts is critical for this role.

The AI Services team is part of Foundation Services group and builds product offerings on top of Foundation Infrastructure services.

Key Responsibilities

• Work with Product, Engineering and Architecture teams to gather requirements and identify opportunities to add value by extending existing AI services or building new ones.
• Draft RFCs and propose solution design. Lead discussions with other stakeholders to get reviews, reach a consensus and approvals. 
• Break complex problems in smaller manageable units. Contribute in coding, PR reviews, documentation, and automated tests that deliver on Sprint goals.
• Ensure compliance requirements, CICD, coding, operations, security best practices are followed.
• Participate in experimentation and prototype building in a collaborative environment, iterating on concepts based on feedback
• Contribute as needed to the core architectural platform and libraries used by all teams in the interest of the stability, robustness, cost effectiveness, and performance of consuming applications and services.
• Work with Engineering leadership to design and document a technical vision for the team that will produce stable, competitive products in the marketplace.
• Encourage a culture of observability by ensuring logging and monitoring of applications and services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs and enable effective troubleshooting
• Address security vulnerabilities as needed
• Work with your team to understand and implement R&D Standards.

Mentor and train other team members on important technical topics through team meetings, pair programming, lunch 'n learns, etc. as needed.

• Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
• Ensure software systems comply with contractual RTO and RPO requirements

Preferred Qualifications

You will be successful if you:

• Are a continuous learner who is able learn through online trainings, books and podcasts as the AI landscape is rapidly evolving
• Are comfortable with ambiguity and working in a fast-paced environment 
• Balance critical thinking with creative problem-solving 
• Make informed decisions, balancing quantitative and qualitative reasoning
• Have the ability to drive desired customer outcomes by learning and understanding the problems being solved.

Requirements

• 8+ years of relevant experience
• Experience working with Python, Java, Vector database and SQL
• Base knowledge of machine learning: non-generative ML models, LLMs and data embeddings
• Experience writing and consuming REST APIs

Experience managing applications in a kubernetes environment

• Experience with Git

Experience working with any cloud platform AWS/ Azure/ GCP

• Experience working with CI/CD tools (i.e. Jenkins)
• Experience writing automated test
• Ability to learn and adapt to new technologies quickly and become productive in their use
• Working knowledge of software design principles and programming languages and frameworks in use
• Strong knowledge of software development security principles, concepts and best practices
• Strong understanding of software architecture and the tradeoffs between different architectural patterns

Nice to have…

• Experience working with Snowflake
• Experience writing SaaS applications in a distributed microservice ecosystem
• Experience working with Elasticsearch or other NoSQL data stores
• Experience with PHP and Drupal
• Experience working with Gradle 
• Nice to have experience in RAG (Retrieval-Augmented Generation)

Personal Attributes

• Excellent communication skills and the ability to work collaboratively in a team environment.
• Strong attention to detail and a commitment to quality.
• Ability to manage multiple tasks efficiently and quickly adapt to new technologies.
• A passion for continuous learning and personal growth, especially through online training, books, and podcasts, to keep pace with the rapidly evolving AI landscape.
• Comfortable with ambiguity and capable of thriving in a fast-paced environment.
• Balance critical thinking with creative problem-solving and make informed decisions using both quantitative and qualitative reasoning.

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.