Staff Software Engineer

Job Summary

Access Healthcare is seeking an experienced Staff Software Engineer to provide technical leadership in the design, development, and optimization of software solutions that support healthcare Revenue Cycle Management (RCM) operations. This role serves as a senior individual contributor responsible for architecting scalable, secure, and high-performing applications that drive operational efficiency, automation, data integrity, and client success.

The Staff Software Engineer partners closely with Product Management, Operations, Data Analytics, Infrastructure, and Engineering teams to develop innovative technology solutions that support patient access, eligibility verification, medical coding, claims processing, denial management, payment posting, accounts receivable management, and other critical RCM functions. This individual will play a key role in modernizing healthcare technology platforms, improving system interoperability, and advancing automation initiatives that support Access Healthcare's strategic objectives.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Duties/Responsibilities

• Design, develop, and maintain enterprise-scale software applications supporting healthcare revenue cycle operations.

• Serve as a technical leader and subject matter expert for RCM technology platforms, integrations, and workflows.

• Partner with business stakeholders to understand operational challenges and translate business requirements into scalable technical solutions.

• Lead architecture discussions and establish best practices for software design, system reliability, security, and performance.

• Develop solutions that improve operational efficiency through automation, workflow optimization, and intelligent process design.

• Build and support integrations between healthcare systems, electronic health records (EHRs), practice management systems, payer platforms, clearinghouses, and third-party vendors.

• Design and implement APIs, microservices, event-driven architectures, and cloud-native solutions.

• Support healthcare interoperability initiatives utilizing standards such as HL7, FHIR, X12, EDI transactions, and other healthcare data exchange protocols.

• Collaborate with data engineering and analytics teams to support reporting, operational insights, and business intelligence initiatives.

• Ensure compliance with HIPAA, HITRUST, data privacy regulations, and healthcare security best practices.

• Conduct code reviews and mentor engineering team members on software development standards and technical excellence.

• Troubleshoot complex production issues and lead root cause analysis efforts.

• Evaluate emerging technologies and recommend innovative solutions to improve product capabilities and client outcomes.

• Participate in Agile development processes, sprint planning, architecture reviews, and technical roadmap discussions.

• Contribute to the long-term technology strategy and modernization initiatives across the organization.

Required Skills/Abilities

• Advanced expertise in software architecture, application development, and distributed systems design.
• Strong experience developing enterprise applications using modern programming languages such as C#, .NET, Java, Python, JavaScript, or TypeScript.
• Experience building and supporting APIs, microservices, event-driven architectures, and cloud-based applications.
• Strong understanding of healthcare revenue cycle management processes, including patient access, claims management, payment processing, denials, reimbursement, and accounts receivable workflows.
• Experience integrating with healthcare systems using HL7, FHIR, EDI/X12 transactions, APIs, and healthcare interoperability standards.
• Strong knowledge of relational and non-relational databases, data modeling, and large-scale data processing.
• Experience working with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform.
• Knowledge of DevOps practices, CI/CD pipelines, infrastructure automation, and software delivery best practices.
• Understanding of healthcare security requirements, HIPAA regulations, and data governance principles.
• Exceptional analytical, troubleshooting, and problem-solving skills.
• Strong communication and collaboration skills with the ability to engage technical and non-technical stakeholders.
• Ability to influence technical direction and drive engineering excellence across teams.

Education and Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field required.
• Minimum of 8 years of software engineering experience, including experience designing and delivering enterprise-scale applications.
• Minimum of 3 years of experience serving as a technical lead, principal engineer, staff engineer, or equivalent senior technical role.
• Healthcare technology, healthcare services, or Revenue Cycle Management (RCM) industry experience strongly preferred.
• Experience supporting large-scale healthcare operations, payer integrations, EHR systems, or healthcare SaaS platforms preferred.
• Experience with cloud-native architectures, AI-driven automation, workflow orchestration, and modern software engineering practices preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time