WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.
Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
Zeta Global Corp. seeks a Staff Software Engineer in San Francisco to drive the design and development of the next generation of agentic, reliable, and scalable GenAI platforms supporting state-of-the-art large language models, evaluation systems, and secure developer tooling. Shape technical direction, ensuring architectural excellence to infuse AI into real-world production solution.
- Lead the design and development of secure, scalable platform services and tooling for LLM-powered applications, agentic workflows, and experimentation.
- Design and implement retrieval and knowledge systems (e.g., RAG pipelines, embeddings, vector stores) to support enterprise use cases.
- Establish evaluation frameworks, benchmarks, and feedback loops to measure and continuously improve quality, correctness, and safety of GenAI systems.
- Build observability and debugging capabilities for LLM applications, including tracing, cost monitoring, latency analysis, and failure detection. Optimize cost and performance of GenAI workloads through model routing, caching, prompt optimization, and efficient infrastructure design.
- Architect multi-tenant capabilities including isolation, configuration, quota management, and cost attribution.
- Implement GenAI-specific security controls, including prompt injection mitigation, data protection, and access governance.
- Design and implement agent orchestration frameworks, including tool integration, state management, and workflow control.
- Build developer-facing APIs, SDKs, and tooling to enable rapid experimentation and productionization of GenAI use cases.
- Drive end-to-end lifecycle management from experimentation to production, including versioning, deployment strategies, and rollback mechanisms.
- Integrate and evaluate multiple model providers and frameworks, defining abstraction and selection strategies.
- Develop Software using C#, Java, JavaScript, Go, or Python.
- Apply experience with generative AI, large language models (LLMs), and cloud infrastructure.
- Work with GenAI platform technologies (MCP, LangGraph, OpenAI, Bedrock).
Option to telecommute 3 days per week.
Bachelor’s degree in Computer Science, Computer or Software Engineering or Information Systems plus 5 years of experience in the job offered or in a related occupation.
Salary: $240,000/yr.
Send resume to: S Arvelo, Zeta Global Corp., 3 Park Avenue, 33rd Floor, New York, NY 10016.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance
And more!!
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or Information Systems
- At least 5 years of experience in the job offered or a related occupation
- Experience with generative AI and large language models
- Experience with cloud infrastructure
- Proficiency developing software with C#, Java, JavaScript, Go, or Python
- Experience with GenAI platform technologies including MCP, LangGraph, OpenAI, or Amazon Bedrock
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
