Jobs at Zeta Global

Manage a portfolio of clients as a strategic advisor, driving retention, renewals, expansion, platform adoption, and revenue growth. Develop data-driven email, SMS, lifecycle, and omnichannel marketing strategies; lead QBRs; coordinate cross-functional delivery; educate clients on platform capabilities; and oversee billing, budgeting, forecasting, and issue resolution.

Senior Product Designer responsible for shaping platform-wide experiences across Zeta’s marketing, AI, agentic applications, and data products. The role emphasizes scalable design systems, data visualization, AI-driven interaction patterns, motion, prototyping, and close collaboration with product and engineering. The designer will mentor teammates, influence standards, present work to executives, and deliver intuitive experiences for complex technical workflows.

Leads product strategy, roadmap, and delivery for Zeta’s customer acquisition business. Translates client and commercial needs into scalable products, partners with Engineering and platform teams, applies identity, data, AI, activation, and measurement capabilities, and oversees email acquisition experiences across targeting, deliverability, campaign execution, optimization, and measurement. Drives cross-functional alignment, launches, adoption, and reusable solutions across Zeta.

Leads product strategy, roadmap, and delivery for Zeta’s customer acquisition business. Translates client and commercial needs into scalable product capabilities, partners with engineering and platform teams, and applies identity, data, AI, activation, and measurement technologies. Owns email acquisition experiences, including ESP integrations, targeting, deliverability, campaign execution, optimization, and measurement. Drives cross-functional alignment, launches, adoption, and reusable solutions across Zeta.

Lead technical execution and architecture for the Loyalty product. Own roadmap, design distributed services and APIs, ensure reliability/observability, integrate with ZMP and AthenaOS, build and coach engineering teams, and drive cross-team delivery of scalable multi-tenant loyalty capabilities.

Lead technical execution, architecture, roadmap, and delivery for the Loyalty product. Manage and grow engineering teams, drive design and operational excellence, ensure reliability/observability, coordinate cross-team integrations, and deliver scalable multi-tenant SaaS features integrated with Zeta’s platform and AI capabilities.

Leads solution definition for client implementations and large enhancement projects. Gathers requirements, analyzes workflows and technical infrastructure, performs gap analyses, recommends solutions, estimates project impact, and manages documentation. Collaborates with architects, developers, QA, production support, and client teams throughout implementation, UAT, and delivery. Serves as a subject matter expert, identifies risks, communicates technical concepts, and advises on capabilities, staffing, and infrastructure needs.

Leads client software implementation projects by gathering requirements, analyzing workflows and technical infrastructure, defining solution recommendations, and documenting specifications. Collaborates with architects, developers, QA, production support, and client teams throughout execution. Supports estimation, risk management, QA, UAT, stakeholder communication, and product expertise. Requires experience with database architecture, data modeling, system integrations, RESTful web services, Snowflake, CRM, CDP, and marketing technology.

Lead definition and delivery of client implementation solutions: gather and document requirements, map business needs to technology, collaborate with architects/developers, manage tickets and documentation, support QA/UAT, and act as SME to ensure successful project execution and client onboarding.

Leads CRM Customer Success for a $3M–$4M client portfolio, owning client relationships, account strategy, P&L performance, contract fulfillment, revenue growth, and profitability. Develops strategic marketing partnerships, supports new business, mentors Client Success Managers, and improves team performance and operational efficiency. The role requires managing complex enterprise and multinational accounts, communicating with senior stakeholders, and working hybrid in Atlanta.

Leads client-facing programmatic advertising analytics and strategy. Partners with clients to define business objectives, develops campaign measurement and testing plans, evaluates performance and pacing, identifies optimization opportunities, and delivers data-driven recommendations. Uses SQL, advanced Excel, reporting, visualization, and presentation tools to extract insights, improve campaign effectiveness, and communicate results. Collaborates with Product and Engineering teams to enhance measurement tools, automation, and programmatic models.

Provide technical leadership for real-time data collection and delivery systems. Design, develop, tune, and maintain low-latency distributed infrastructure and data-processing services on cloud platforms. Collaborate with product, DevOps, engineering, and executives on roadmaps and data products; participate in architecture decisions, mentor developers, scale infrastructure, and support on-call operations.

Manages programmatic analytics and insights for client accounts, leading measurement frameworks, brand lift studies, incrementality testing, and A/B experiments. Develops media and campaign strategies, communicates performance insights to clients, and supports pitches and QBRs. Oversees, mentors, and develops analysts while partnering with Product, Engineering, Sales, and Customer Success teams to improve measurement tools, campaign optimization, and analytical capabilities.

Leads Finance-owned revenue, gross-profit, and P&L forecasting for the Programmatic business. Builds forecast architecture, analyzes pacing and variance drivers, models gross margin and COGS, develops executive performance materials, and partners with Commercial Finance and business leaders on targets and decisions. Advances reporting automation, data reliability, controls, and documentation across financial planning and analytics systems.

Lead the architecture and development of secure, scalable GenAI platforms, including LLM applications, agentic workflows, RAG systems, evaluation frameworks, observability, multi-tenant infrastructure, security controls, developer APIs, and deployment tooling. Optimize model performance, cost, latency, and reliability while integrating providers and frameworks such as OpenAI, Bedrock, MCP, and LangGraph. Develop software using C#, Java, JavaScript, Go, or Python.

Leads paid search strategy and execution for higher education clients across Google and Microsoft Ads. Owns budgets, forecasting, campaign optimization, bidding, audience strategy, testing, attribution, conversion tracking, reporting, and enrollment-focused KPIs such as CPL, CPE, and CPS. Partners with analytics and operations teams, advises clients, identifies growth opportunities, and drives adoption of automation and AI-powered advertising features.

Leads the production lifecycle of agentic coding applications, from prototype readiness through launch, operations, releases, measurement, governance, and retirement. Coordinates application owners and technical stakeholders across IT, security, data, legal, and engineering. Manages backlogs, risks, dependencies, support models, feedback loops, dashboards, adoption metrics, and continuous improvement to ensure reliable, governed, measurable applications.

Build, analyze, and maintain scalable data infrastructure and reliable data pipelines. Translate business challenges into data models, ETL processes, algorithms, and production code. Collaborate with international teams across the full development lifecycle, including prototyping, software development, optimization, and maintenance. Work with distributed data processing, databases, cloud services, workflow orchestration, and large datasets in an agile environment.

Build, analyze, maintain, and optimize scalable data pipelines and complex data infrastructure. Develop ETL processes, data models, algorithms, and production software while working with large datasets and distributed batch processing. Collaborate with global engineering and product teams through analysis, prototyping, development, deployment, and maintenance. Apply data engineering, database, cloud, workflow orchestration, and software engineering practices in a dynamic agile environment.

Perform quarterly equity and stock-based compensation accounting and reporting, prepare capital labor details, and assist with direct tax calculations.