- Design, build, and maintain highly available and scalable infrastructure on Google Cloud Platform.
- Architect and automate CI/CD pipelines to ensure rapid, reliable deployments.
- Implement robust monitoring, alerting, and observability strategies to proactively identify and resolve system issues.
- Partner with engineering teams to optimize performance, cost, and reliability of backend services.
- Drive incident response, post-mortem analysis, and long-term remediation efforts.
- Identify and eliminate sources of toil, promoting operational maturity and self-service capabilities.
- Collaborate with cross-functional teams to ensure alignment on infrastructure roadmaps and security standards.
- Lead department wide compliance (PCI, SOC) initiatives.
- 12+ years of software engineering experience, with significant experience in Site Reliability Engineering or DevOps roles.
- Expert-level experience with Google Cloud Platform (GCP) services (e.g., GKE, Compute Engine, Cloud Run, Pub/Sub).
- Proficient in Infrastructure as Code (IaC) tools like Terraform or Pulumi.
- Deep experience with Kubernetes, container orchestration, and service mesh architectures.
- Strong background in monitoring and observability tools (e.g., Datadog, Prometheus, Grafana, Cloud Monitoring).
- Experience designing and managing high-throughput, distributed systems.
- Strong problem-solving skills and a growth mindset—comfortable with ambiguity and making high-stakes technical trade-offs.
- Excellent communication skills and a demonstrated ability to mentor engineers.
Preferred Qualifications
- Experience working in a high-velocity, customer-focused environment.
- Familiarity with functional programming paradigms (e.g., Clojure/ClojureScript).
- Prior experience in the restaurant technology, hospitality, or AI-driven SaaS space.
- Experience implementing security and compliance best practices in the cloud.
Skills Required
- 10+ years of software engineering experience
- Expertise with React, including hooks, context, and modern patterns
- Hands-on experience with state management libraries (Redux, Zustand, Recoil, Reframe) and data-fetching strategies (GraphQL or REST)
- Solid understanding of HTML5, CSS3 (Flexbox/Grid) and CSS-in-JS or utility-first frameworks (e.g., Tailwind)
- Proficient in implementing accessibility standards (WCAG) and responsive design
- Strong UI/UX skills with an eye for pixel-perfect implementation
- Experience working directly with customers to gather feedback and improve applications
- Excellent communication skills and ability to collaborate across distributed teams
What We Do
At SoundHound Inc., we believe every brand should have a voice. As the leading innovator of conversational technologies, we’re trusted by top brands around the globe. Houndify, our independent Voice AI platform, with 70,000+ users, allows brands to create custom voice assistants that deliver results with unprecedented speed and accuracy. Our mission is to enable humans to interact with the things around them in the same way we interact with each other: by speaking naturally. We’re making that a reality through our SoundHound music discovery app and Hound voice assistant and through our strategic partnerships with brands like Mercedes-Benz, Hyundai, Deutsche Telekom, and Pandora. Today, our customized voice AI solutions allow people to talk to phones, cars, smart speakers, mobile apps, coffee machines, and every other part of the emerging ‘voice-first’ world. Our diverse team of engineers, UX/UI designers, writers, data scientists and linguists are all passionate about creating a world with more conversations. With more than 14 years of expertise in voice technology, we have hundreds of millions of end users, and a worldwide team in six countries building solutions for a voice-first world.
