Staff Software Engineer - Platform & Infrastructure

Posted 8 Days Ago
Hiring Remotely in USA
Remote
210K-247K Annually
Senior level
Security • Cybersecurity
The Role
Lead efforts in Platform Infrastructure, designing architecture and guiding engineers to build scalable, data-intensive systems. Drive operational excellence and mentor teams on AI-native software development.
Summary Generated by Built In
About the Role

Enterprises of all sizes trust Abnormal Security’s cloud products to stop cybercrime—and these products are only as powerful as the platform they run on. The Platform Infrastructure team builds and operates the core systems that make Abnormal’s AI-driven detection and prevention possible: delivering reliability, scalability, and security at cloud scale.

We’re looking for a Staff Software Engineer to lead foundational efforts across multiple areas of Platform Infrastructure. In this role, you’ll guide a high-performing team, shape the roadmap for a true self-service infrastructure platform, and drive ambitious technical projects that use AI to automate and elevate how we build and operate our systems.

The ideal candidate:

  • Tackles complex, ambiguous problems and turns them into actionable plans.
  • Leads by example and dives deep when needed.
  • Embodies our VOICE values and builds software that delights customers.
  • Earns trust across Engineering, Product, and Design through thoughtful collaboration.

Team mission: Build and evolve the core infrastructure—compute, orchestration, and data platform—that powers Abnormal’s AI/ML products at scale. We treat platforms as products: usable, reliable, secure, and cost-efficient.

What you will do
  • Shape the core areas of Platform Infrastructure such as compute (EC2/EKS, autoscaling, container runtime) and orchestration (Kubernetes, workload APIs, multi-cluster, policy/quotas), as well as data platform (streaming, batch, durable storage, data tooling)—with demonstrated depth in at least two of these.
  • Design and drive platform architecture & roadmap to support Abnormal’s expanding AI/ML portfolio—scaling seamlessly across services, tenants, and regions.
  • Partner deeply with product & ML workflows to make pragmatic trade-offs, accelerating our shift to a platform-first operating model and enabling self-service.
  • Raise the bar on operational excellence (SLOs, availability, performance, incident response, change management, on-call hygiene) and help teams consistently meet it.
  • Act as the team’s technical lead: define quarterly roadmaps, de-risk delivery, mentor engineers, and land high-leverage, cross-team initiatives.
  • Champion AI-native software development, guiding teams on architecture, data gravity, feature stores, model/service interfaces, and evaluation pipelines.
  • Own cost-conscious engineering, optimizing design and operations to balance performance, reliability, and spend (capacity planning, right-sizing, caching, storage tiers).
  • Instill strong platform product practices: crisp APIs, great docs, clear SLAs/SLOs, telemetry by default, and paved paths that increase developer velocity.
Must haves
  • Proven experience building and scaling data-intensive, distributed backend systems in high-growth environments.
  • 5+ years as a Senior/Staff engineer building platforms, tools, or infrastructure that materially increase engineering velocity and reliability.
  • A strong track record as a change agent—reshaping infra strategy and shipping impactful, self-service platform offerings in startup settings.
  • Depth in at least two of the following three areas:
    1. Compute (e.g., EC2, autoscaling, container runtimes, networking, security hardening)
    2. Orchestration (e.g., Kubernetes/EKS, controllers/operators, scheduling, policies, multi-cluster)
    3. Data Platform (e.g., Kafka/Kinesis/SQS; Spark/Databricks/DBT/Airflow; S3; PostgreSQL/MySQL; DynamoDB/RocksDB/Redis/OpenSearch; data governance/quality/lineage)
  • Hands-on with our stack (or equivalent): Python, Golang, Terraform/Terragrunt, PostgreSQL, Kafka, Redis, OpenSearch, AWS, Kubernetes.
    Strong IaC, observability, and SRE fundamentals (SLOs, error budgets, incident management, postmortems, capacity planning).
Nice to haves
  • Experience building multi-tenant or regulated (e.g., FedRAMP-like) platforms, isolation boundaries, and guardrails.
  • Background with feature stores, offline/online consistency, model serving, and evaluation/feedback loops.
  • Prior leadership of cross-org migrations (e.g., to Kubernetes, event-driven architectures, or a unified data platform).
How we work
  • Product mindset: platform as a product with clear APIs, docs, SLAs, and adoption metrics.
  • Automation first: paved paths and golden configs over bespoke snowflakes.
  • Measured outcomes: reliability, latency, cost, and developer experience over vanity metrics.

#LI-ML1

At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. 

Base salary range:
$209,800$246,800 USD

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

Top Skills

AWS
Go
Kafka
Kubernetes
Opensearch
Postgres
Python
Redis
Terraform
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The Company
San Francisco, CA
175 Employees
Year Founded: 2018

What We Do

The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.
Abnormal Security was founded in 2018 by CEO Evan Reiser, CTO Sanjay Jeyakumar, Head of Machine Learning Jeshua Bratman, and Founding Engineers Abhijit Bagri and Dmitry Chechik. The team previously built behavioral profiling and machine learning technologies at Twitter, Google and Pinterest that are being applied to solve a problem that costs organizations $1 billion per year, according to the FBI. The Abnormal Security platform stops targeted phishing, business email compromise and account takeover attacks that have never been seen before.

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