Jobs at Abnormal Security

Own outbound field motion for Identity Threat Protection launch, validate messaging in live deals, synthesize field intelligence into product recommendations, run adoption diagnostics, and provide technical escalation support for complex identity situations.

Serve as primary customer liaison to drive onboarding, adoption, and retention for enterprise SaaS clients. Build executive relationships, deliver QBRs, monitor health, resolve escalations, promote product adoption, and coordinate cross-functional teams to execute success plans and communicate product roadmap.

Act as primary technical advisor in enterprise SLED sales cycles: run technical discovery, lead architecture-level conversations, deliver demos, own Proof of Value outcomes, and drive customer satisfaction for email and identity-focused security solutions.

Design and build distributed systems while mentoring junior engineers. Own platform reliability and contribute to the development of key software features.

Lead integrated marketing campaign planning and execution, coordinate cross-functional teams, and create scalable campaign toolkits. Drive AI-enabled campaign frameworks, enable regional activation, automate reporting, track performance and readiness, and standardize messaging and demand plans across regions to optimize pipeline and go-to-market goals.

Lead and expand an enterprise sales team, develop strategies for growth, manage key metrics, and close complex deals with executive stakeholders.

Own and build customer health, usage/adoption, and product configuration data models. Produce ad-hoc and recurring analyses to identify upsell/expansion opportunities, partner with CS, Sales, Product, and Data teams, and present actionable insights to leadership to drive revenue-relevant actions.

Lead messaging, positioning, and go-to-market for core AI-native security products. Drive product launches, sales enablement, demand generation content, customer research, and analyst/customer-facing evangelism to accelerate pipeline and revenue.

Provide short-term, hands-on technical engagements to optimize customers' Abnormal platform configurations, partner with CSMs to triage and resolve recurring issues, document recommendations in CRM, surface product gaps to internal teams, and advise on feature adoption and upsell opportunities.

The role involves selling security solutions to enterprise accounts, developing pipelines, closing contracts, and ensuring customer success and retention.

The Senior Compensation Manager will manage compensation programs, conduct market analysis, ensure pay competitiveness, analyze data, and collaborate with business leaders. They will also lead projects and apply AI tools in compensation tasks.

Lead and scale a North America mid-market sales organization to drive new-business revenue. Define go-to-market strategy, coach senior sales reps, manage complex enterprise deals, align cross-functional stakeholders, expand partner channels, and deliver accurate forecasting and performance metrics to support company growth.

Lead and execute Abnormal AI's global privacy program and AI governance for product and engineering. Provide product-privacy counseling, manage privacy operations (DSARs, ROPA, DPIAs), oversee international transfer strategy, advise on vendor/customer contracts, support incident response and DPO activities, and design AI-enabled automation to scale privacy workflows.

Manage a portfolio of mid-market and enterprise accounts to drive adoption, retention, and value. Lead QBRs and success planning, monitor account health, mitigate risks, resolve escalations, influence renewals/expansions, and provide customer feedback to Product and cross-functional teams.

Conduct outbound prospecting via calls, email, and LinkedIn to identify and qualify leads, uncover customer needs, suggest solutions, and hit quota. Partner with sales teams, manage territory activity, and become a product subject-matter expert to drive pipeline growth.

Drive new logo acquisition and expansion within ~20 Fortune/Global 500 accounts in NYC. Own full sales cycle from prospecting to contract and renewals, build pipeline, quantify ROI, maintain accurate CRM data, collaborate with SEs, CS, product and marketing, and document customer insights to enable team learning.

Lead annual planning, forecasting, and CFO reporting across P&L, balance sheet, and cash flow. Build driver-based models, scenario analysis, and AI-enabled automation in FP&A. Manage a small team, partner with Accounting/Tax/Legal for SOX and IPO readiness, and produce board and investor materials.

Sell Abnormal AI security SaaS to enterprise accounts in a defined Toronto territory: prospect, build pipeline, manage deals from discovery to close, ensure renewals/expansions with Customer Success, maintain sales data in systems, and share customer insights with product and internal teams.

Perform outbound prospecting via cold calls and emails, qualify leads, identify client needs, suggest solutions, partner with sales teams, meet targets, act as product SME, and use sales tools to generate pipeline.

Perform outbound prospecting via calls and email, qualify leads, identify customer needs, recommend solutions, collaborate with sales teams, meet quota targets, and act as a subject-matter expert on Abnormal Security products.