Jobs at Abnormal Security

Owns end-to-end media relations strategy and execution across technology, business, cybersecurity, and non-traditional media. Responsibilities include building reporter relationships, managing proactive and reactive outreach, supporting product launches and threat intelligence coverage, developing Q&As and bylines, preparing executives for interviews, drafting executive communications, and partnering with Marketing to identify compelling stories.

Own federal security and compliance workstreams for a FedRAMP High program, including control implementation, evidence collection, continuous monitoring, vulnerability remediation, risk tracking, audit readiness, authorization artifacts, and customer assurance. Partner with technical and business teams to close remediation items and support compliance-as-code using machine-readable artifacts, automation, validation, and document generation.

Design, implement, and operate AI-native impersonation and detection systems end-to-end. Analyze missed attacks, write and tune scored detection logic, build LLM-based detection agents, measure precision/recall, surface reusable intelligence, participate in on-call rotation, and collaborate across engineering, product, and data science to ship reliable, scalable detection.

Build and operate scalable backend services, APIs, data pipelines, and distributed systems processing hundreds of millions of events daily. Responsibilities include owning complex features from design through production, maintaining SLAs and SLOs, testing and debugging, supporting on-call operations, improving observability, collaborating across teams, and mentoring junior engineers. The role requires expertise in high-throughput messaging, search and indexing, cloud infrastructure, workflow orchestration, and production reliability.

Lead technical pre-sales for enterprise customers in France, partnering with account executives on product demonstrations, proofs of value, competitive research, security diligence, and account strategies. Translate Abnormal AI’s email security platform into business outcomes, uncover customer needs, educate sales teams and partners, and drive customer satisfaction. The role requires expertise in messaging, Internet security, networking, email threats, and Microsoft 365 or Google Workspace security controls.

Own and grow Abnormal AI’s channel business across Sweden, Norway, Finland, and Denmark. Develop regional channel strategy, recruit and enable security partners, generate partner-sourced pipeline and bookings, build joint go-to-market and account plans, coordinate demand-generation events, resolve partner conflicts, and align sales, marketing, technical, and distribution teams to accelerate growth.

Serve as the technical sales lead for mid-market customers across the UK and Nordics. Partner with Account Executives to deliver technical demonstrations, develop business cases, manage Proof of Value outcomes, support security reviews, answer technical questionnaires, research competitors, and educate prospects and partners on Abnormal AI’s behavioral email security platform.

Sell Abnormal AI security SaaS to enterprise accounts in Tokyo: prospect, develop pipeline, close new logos, manage post-sale renewals/expansions, maintain CRM data, and collaborate with SE, product, marketing, and CS teams to represent customer needs.

Own monthly revenue close activities including reconciliations, rollforwards, journal entries, and audit-ready workpapers. Lead revenue close deliverables, investigate and resolve accounting issues, support external audits, partner with Deal Desk/FP&A/Legal, and drive process improvements through standardization, automation, and AI-enabled workflows.

Sell Abnormal Security enterprise SaaS to accounts in the Netherlands: prospect and close new logos, manage full sales cycle, build pipeline, create business cases, collaborate with Sales Engineering and Customer Success for renewals and expansions, and maintain accurate account/opportunity data in Salesforce/Highspot/Close Plan.

Serve as the primary technical advisor in enterprise sales cycles, leading discovery, architecture discussions, product demonstrations, competitive research, and Proof of Value programs. Translate security technology into measurable business outcomes, address email and identity security challenges, educate sales teams and partners, and guide enterprise stakeholders toward successful outcomes. The role requires expertise in SaaS security, networking, email infrastructure, identity services, modern threats, and customer-facing technical communication.

Manage national, regional, and MSSP channel partnerships across the US. Drive partner-sourced pipeline and bookings, recruit and enable partners, develop account plans, coordinate demand generation, align regional sales teams, and maintain executive relationships. Lead partner training, advocate for partner needs, support co-marketing and certification initiatives, and improve channel operations knowledge. The role requires strong communication, organization, cross-functional collaboration, strategic relationship management, and structured channel methodology experience.

Leads and grows a regional enterprise sales team, including recruiting, coaching, pipeline generation, forecasting, account strategy, channel development, and performance management. Partners with Sales Engineering and customers to drive product validation, retention, expansion, and referrals. Personally engages senior executives and closes complex enterprise deals, including transactions exceeding $1 million, while ensuring disciplined execution against revenue and productivity goals.

Partner with Marketing to lead budgeting, forecasting, and financial analysis. Build scenario-based models, deliver budget-vs-actual reporting, identify cost optimization, and provide data-driven recommendations to senior leadership using AI and automation tools.

Serve as the primary technical advisor in mid-market and enterprise sales cycles. Lead discovery, architecture discussions, product demonstrations, competitive research, and Proof of Value programs. Translate security technology into measurable business outcomes, address technical objections, educate stakeholders and partners, and support AI security solutions across email and identity. The role requires expertise in SaaS security, email infrastructure, networking, identity, threat detection, and customer-facing technical communication.

Own Salesforce CPQ configuration, quote-to-cash workflows, contract and e-signature integrations, and end-user support. Manage Salesforce request intake by gathering requirements, scoping complexity, creating actionable tickets, and routing or prioritizing work. Resolve low-complexity configuration requests, improve documentation and requirements processes with AI-assisted tools, and collaborate with Sales Operations, Marketing Operations, and RevOps stakeholders.

Own the global renewals strategy, operating model, revenue retention, forecasting, and expansion motion for a B2B SaaS cybersecurity platform. Lead and develop the renewals organization, establish segmentation and playbooks, manage renewal negotiations and escalations, monitor retention metrics, improve forecast accuracy, and partner with Customer Success, Sales, Operations, and Finance. Build scalable processes and leverage AI tools to improve renewals and post-sales performance.

Administer Salesforce by managing the ticket queue and backlog, prioritizing requests, and delivering declarative solutions using Flow, validation rules, layouts, record types, permissions, reports, and dashboards. Support Sales and Marketing Operations stakeholders with campaign infrastructure, lead and contact routing, and end-user assistance. Document requirements, use AI-assisted tools, monitor backlog metrics, communicate timelines, and escalate development, security, or integration needs.

Build end-to-end fullstack features for Threat Narrative and Email Details, implementing backend APIs, data models, and React/TypeScript UIs. Integrate GenAI/LLM systems to generate explainable narratives, own SLAs/SLOs and observability, participate in design/code reviews, and collaborate with product and cross-functional partners to improve detection explainability and customer-facing experiences.

Leads Abnormal AI’s Enterprise Customer Success organization across the Americas, managing Directors, Managers, and Customer Success Managers. Responsibilities include developing customer success strategy, driving retention, adoption, expansion, and value realization for enterprise customers, strengthening executive relationships, overseeing escalations, improving customer health forecasting, and partnering with Sales, Renewals, Support, Product, and Engineering. The role also coaches leaders, scales processes, represents customer needs, and requires up to 25% travel.