Jobs at Abnormal Security

Build backend services, data pipelines, detection features, and AI agents for email security. Integrate machine learning and large language models into investigation workflows, evaluate attack detection accuracy, improve reliability and performance, and own features from design through production release. Collaborate with ML engineers, data scientists, and software engineers while contributing tested code, technical designs, and code reviews.

Build and scale high-performance backend services for a real-time threat intelligence platform. Develop low-latency streaming architectures, optimize OpenSearch or Elasticsearch indexing, manage AWS/EKS deployments, and translate broad goals into technical specifications and maintainable code. Collaborate with teammates to identify architectural gaps and improve systems. The role requires production backend experience with Python or Golang, Kafka or Kinesis, search platforms, Kubernetes, AWS, and PostgreSQL.

Owns partner enablement for Abnormal’s reseller, distributor, and referral ecosystem. Responsibilities include designing certifications and training, onboarding partners, enabling internal co-selling teams, creating sales assets, supporting platform cross-sell motions, analyzing performance data, and using AI to scale coaching and content. The role requires strong channel experience, facilitation, analytical, communication, and cybersecurity or SaaS knowledge, with approximately 20–30% travel.

Owns go-to-market data governance, quality, enrichment, and automation across Salesforce and connected systems. Designs standards, controls, source-of-truth models, AI and LLM-powered workflows, monitoring, and remediation processes. Partners with Business Operations, Marketing Operations, Customer Success, Finance, IT, and security to improve data accuracy, compliance, reporting, and operational efficiency. Leads data management and automation projects from planning through measurable outcomes.

Develop and manage channel-partner relationships across Singapore and ASEAN to generate partner-sourced pipeline and bookings. Responsibilities include recruiting and onboarding partners, creating partner account and go-to-market plans, delivering sales and technical enablement, coordinating demand-generation programs, aligning sales and partner leadership, supporting opportunity progression, and resolving channel conflicts. The role also serves as a trusted advisor to regional sales and sales engineering leadership.

Own technical enablement for Sales Engineers and Account Executives through new-hire bootcamps, live and virtual training, competitive deep dives, value-based demos, and proof-of-value education. Develop demo narratives, positioning guides, and technical readiness programs; assess certification and execution competency; identify readiness gaps; and partner with Product, PMM, Competitive Intelligence, and Enablement teams to improve field performance.

Leads the CFO’s strategic programs across Finance and other company functions, establishing priorities, milestones, owners, reporting cadences, and escalation processes. Oversees controls, audits, compliance workstreams, operating rhythms, talent programs, international expansion frameworks, and ESG initiatives. Drives AI adoption in Finance by developing practical workflow tools and measuring usage and time savings. Represents the CFO with executive stakeholders and ensures commitments are completed on schedule.

Lead pre-sales architecture and enterprise customer engagements for Abnormal AI’s email security platform. Advise customers on replacing legacy Secure Email Gateways, conduct technical workshops and presentations, architect migration solutions, troubleshoot deployment challenges, and guide adoption of API-based email security. Collaborate with sales, product, and engineering teams, provide customer feedback, develop enablement content, and represent the company through events and thought leadership.

Lead technical pre-sales engagements for enterprise email security customers. Partner with sales teams, conduct workshops and presentations, architect tailored solutions, and guide migrations from legacy Secure Email Gateways to Abnormal AI’s API-based platform. Build trusted customer relationships, troubleshoot migration challenges, provide product feedback, develop enablement content, and represent the company at industry events.

Manage mid-market SaaS customer relationships from onboarding through adoption, retention, and expansion. Lead business reviews, communicate ROI, develop success plans, monitor customer health, resolve escalations, and coordinate with Product, Engineering, Support, and Sales. Provide customer education, communicate product updates, identify adoption opportunities, and deliver tailored recommendations. The role requires strategic and technical customer engagement, executive relationship management, and expertise in internet technologies, networking, and email security.

Build and operate platform-level portal software across frontend and backend systems. Responsibilities include developing APIs and reusable React libraries, managing AWS and Kubernetes infrastructure, improving performance, accessibility, security, and observability, and driving CI/CD automation. The role also involves technical leadership, architecture decisions, cross-functional collaboration, mentoring junior engineers, and balancing technical debt with feature delivery.

Build and operate secure, scalable backend services and data ingestion pipelines. Own features from design through production, develop third-party API integrations, improve data freshness and reliability, troubleshoot distributed systems, and participate in on-call support. Collaborate across engineering and product teams while using monitoring, testing, and documentation to maintain production quality.

Sell Abnormal AI cybersecurity solutions across ASEAN enterprise accounts, managing full-cycle sales from prospecting through contract signing, renewals, and expansions. Build pipeline, qualify customer needs, present ROI-based business cases, negotiate complex deals, and exceed recurring-revenue quotas. Collaborate with sales engineering, marketing, product, customer success, BDRs, and channel partners while maintaining accurate sales-system data.

Leads the Public Sector revenue marketing function, building and coaching a team across federal, state, and local government segments. Owns field and channel marketing strategy, pipeline generation, account-based marketing, events, budgets, sales enablement, and partner programs. Establishes reporting and performance standards using Marketo, Salesforce, and Sigma, optimizing programs based on sourced and influenced pipeline, channel contribution, and ROI. Partners with Sales and Channel leadership to localize campaigns and drive measurable revenue outcomes.

Conduct outbound calls and emails, identify prospective client needs, qualify marketing leads, develop new business, and meet sales targets. Partner with sales teams, communicate with senior stakeholders, and serve as a subject matter expert on Abnormal AI products. The role requires fluent German, strong communication, organization, cold-calling ability, resilience, and effective use of sales and AI tools.

Conduct outbound cold calls and email outreach to prospective clients, identify customer needs, qualify marketing leads, and create new business opportunities. The representative will manage sales targets, collaborate across distributed sales teams, communicate with senior stakeholders, and serve as a subject matter expert on Abnormal AI products. Fluency in German and familiarity with sales engagement and CRM tools are required.

Conduct original research into active campaigns, attacker behavior, and email and identity attacks. Synthesize technical findings from diverse sources into threat briefs, analytical reports, customer briefings, webinars, and executive summaries. Present intelligence to customers and prospects, collaborate with Threat Intelligence, Detection, Sales, Customer Success, and Marketing teams, mentor analysts, and use AI tools and automation to improve research and content workflows.

Lead demand generation operations by translating revenue targets into funnel strategies, lifecycle models, conversion benchmarks, and execution roadmaps. Own funnel reviews, diagnose pipeline bottlenecks, monitor Sales-Marketing SLAs, connect campaigns to revenue, and align Marketing, SDR, Sales, Operations, and Analytics teams. Use funnel, attribution, pipeline, automation, and AI-driven insights to improve performance across a multi-product B2B SaaS go-to-market motion.

Lead messaging, positioning, and go-to-market for core AI-native security products. Drive product launches, sales enablement, demand generation content, customer research, and analyst/customer-facing evangelism to accelerate pipeline and revenue.

Leads Abnormal AI’s global channel and partner ecosystem across North America, EMEA, and APJ. Owns channel strategy, executive partner relationships, cross-sell programs, public sector partnerships, forecasting, and global team development. Builds new partner motions for emerging security products, aligns Sales, Marketing, and Product, and represents the company at global industry events. Requires extensive vendor-side cybersecurity channel leadership, global organizational experience, major partner relationships, and startup-oriented program-building expertise.