About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity:
We’re looking for a highly technical, systems-oriented Staff Engineer to drive architecture, scalability, and platform strategy across the Lives Covered organization at Grow Therapy. This role will work horizontally across Billing & Payments and Partnerships to strengthen the core systems that power insurance workflows, partner integrations, financial infrastructure, and clinical data exchange.
You will operate at the intersection of product, platform, and infrastructure—partnering closely with Engineering Managers and Product leads to shape long-term technical direction while unblocking high-impact initiatives. You’ll identify fragmentation across services, design durable abstractions, and ensure that foundational systems (e.g., billing integrity, claims lifecycle, partner ingestion, data sharing) scale with Grow’s growth.
What You’ll Be Doing:
- Define and own the long-term technical vision for core Lives Covered systems, including billing integrity, claims lifecycle, partner integrations, scheduling, and clinical data exchange.
- Architect scalable backend systems that support high-volume financial transactions, partner onboarding, eligibility checks, prior authorization workflows, and data sharing across payors and employers.
- Design and evolve durable systems of record (e.g., Ledger, rates, coverage models) that ensure auditability, correctness, and extensibility as Grow scales.
- Standardize and simplify complex partner integrations by building reusable platform primitives that reduce the marginal cost of onboarding new partners.
- Lead cross-team initiatives that span Billing & Payments and Partnerships, bringing clarity to ambiguous, high-impact technical challenges.
- Instrument critical financial and integration flows, using data to identify bottlenecks, reduce uncollected revenue, and improve partner onboarding speed.
- Establish architectural guardrails, service boundaries, and documentation standards to ensure consistency and long-term maintainability.
- Mentor senior engineers and elevate architectural rigor across multiple teams, influencing without direct authority.
You’ll Be a Good Fit If:
- You have 8+ years of professional software engineering experience, including leading complex, cross-team technical initiatives.
- You’ve designed and operated scalable backend systems or systems of record in domains like payments, integrations, data platforms, or high-volume transactional systems.
- You are comfortable bringing clarity to ambiguity—translating complex business or regulatory requirements into durable technical architecture.
- You influence without authority, communicate clearly across engineering, product, and operations, and raise the technical bar through mentorship.
- You think in systems and leverage—optimizing for long-term scalability, reuse, and reduced marginal cost rather than one-off solutions.
Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $217,000–$288,700 USD Annually
This is a hybrid role with the expectation to work onsite from our NYC or Seattle hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
Skills Required
- 8+ years of professional software engineering experience
- Experience leading complex, cross-team technical initiatives
- Designed and operated scalable backend systems or systems of record in payments, integrations, data platforms, or high-volume transactional systems
- Ability to translate complex business or regulatory requirements into durable technical architecture
- Strong communication, influence without authority, and mentoring of senior engineers
- Systems-thinking mindset optimizing for long-term scalability, reuse, and reduced marginal cost
- Hybrid work onsite at NYC or Seattle hub three days per week
- Willingness to travel 2-3 times per year for company/department offsites
What the Team is Saying
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What We Do
Grow is a mental health platform built to enable progress. We see technology not as a layer on top of care, but as the connective tissue that helps it grow — and we believe that building it is some of the most important work there is. We are not only for crisis. We are for all the moments when someone decides they want more. More support, more clarity, more tools. Because mental health isn't a destination. It's a practice. And we are building the platform, the products, and the partnerships to make that practice possible for everyone. We are more than a marketplace — bringing together clinical expertise, always-on tools, and deep insights to help clients improve their lives, providers build practices they're proud of, and businesses offer demonstrably more effective and efficient care. So far, 15 million sessions have started on Grow, with 220M lives covered. Each one a step forward for someone, somewhere, building the life they've always wanted. Like the people we serve, we are in a process of becoming. Solving one problem. Making progress. Moving on to the next. Our founders come from Harvard Medical School, Stripe, and Blackstone — pairing bold vision with a culture of balance, belonging, and whole-person wellness. We're proud to be backed by Sequoia Capital, Goldman Sachs Alternatives, TCV, Transformation Capital, SignalFire, and Plus Capital. Progress doesn't happen on its own. It happens because of talented individuals who build for the people they love.
Why Work With Us
At Grow Therapy, we believe well-being isn’t just a perk—it’s part of how we work. From clinicians to engineers, every voice helps shape the care we build. Our mission-driven team is rethinking mental health care, supported by flexible PTO, paid winter recharge, mental health breaks, no-cost therapy through our platform, and wellness perks.
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We value hybrid and remote work with offices located in New York City, Seattle, and San Francisco.
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