Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Platform Support Experience Team
Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.
We are looking for a Staff Full Stack Software Engineer to join the Platform Support Experience Engineering Team. This team is focused on creating and maintaining support tools to help our customers and teammates get the help they need when they need it. On Support Experience, you would join a team of exceptionally talented individuals, where you will solve interesting challenges involving high-touch support applications. Another area of focus would be Jira Service Desk Ticket triage, where we look to identify challenges for our product engineering teams and find automated solutions to help reduce support fatigue.
Location: Bengaluru, Karnataka, India
Work Mode: Hybrid (2-3 days Onsite per week)
Note: This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment.
What you’ll be doing
- Build secure, performant, cross-platform applications for both customers and internal Okta teams.
- Collaborate across teams to solve technical and non-technical challenges.
- Work closely with Product and Design to determine and optimize user experience and information architecture.
- Build new features and maintain existing features by contributing across the full technical stack.
- Debug and resolve production issues and implement fixes for them.
- Be a part of the team's on-call rotations.
- Evaluate new technologies and techniques to improve overall practices.
- Must have 7+ years of expertise in full-stack development.
- Have a passion for learning.
- Have excellent communication and collaboration skills.
- Are customer-obsessed and love helping people.
- Have a good understanding of Javascript and TypeScript.
- Experience working in distributed teams and work environments.
- Experience working with React and Styled Components.
- Experience working with Design Systems.
- Experience working with Express and/or Hapi.
- Experience building and maintaining an MVC architecture.
#LI-Hybrid
#LI-ASITRAY
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What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Top Skills
What We Do
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
