Staff Software Engineer - Agentic AI Platform

Posted Yesterday
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Austin, TX, USA
In-Office
Senior level
Artificial Intelligence • Cloud • Software • Big Data Analytics
Shape the Global Future of Enterprise AI Come build the future of enterprise AI with a global team that puts its people
The Role
Lead architecture and development of an enterprise agentic AI and MLOps platform. Build scalable backend services, SDKs, autonomous and multi-agent systems, evaluation and observability pipelines, memory and state infrastructure, and RAG capabilities. Establish engineering standards, improve developer velocity, collaborate with product and engineering teams, and mentor junior engineers. The role requires deep distributed-systems, Kubernetes, cloud, LLM orchestration, vector database, and agentic framework expertise.
Summary Generated by Built In

Business Area:

Engineering

Seniority Level:

Mid-Senior level

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Our Data Services Pillar is the heart of data innovation. We don’t just work with technology; we build it. Our mission is to empower data practitioners by creating seamless, enterprise-grade experiences for data engineering, warehousing, streaming, operational databases, and AI.

Join Cloudera’s Machine Learning Platform team as a Staff Software Engineer. You will be a core technical leader responsible for designing, building, and delivering our next-generation AI and MLOps platform. You will design, build, and deliver an enterprise-grade platform enabling enterprises to create, deploy, and orchestrate agentic applications and multi-agent platforms using foundation models with enterprise data at scale in a hybrid cloud environment.

As a Staff-level engineer, you will drive technical architecture, advocate for engineering best practices, and collaborate closely with cross-functional teams (Product, Design, Frontend, and Field Engineering) to enhance developer velocity and platform agility.

Our Core Tech Stack:

  • Backend: Python, gRPC, SQL

  • Infrastructure: Kubernetes, Knative, Keda, Docker, Hybrid Cloud (AWS, GCP, Azure, OpenShift)

  • GenAI & ML: LangChain, CrewAI, LlamaIndex, Closed and open source LLMs

  • Data & Vector DBs: Quadrant, Pinecone or Milvus, Redis, Postgres

In this role you will..

  • Architect and Build: Design, code, and implement elegant, scalable, enterprise-quality platform and application services / SDKs that support autonomous agents, multi-agent collaboration, and advanced tool-use capabilities.

  • Implement Agentic Evaluation & Observability: Build automated evaluation pipelines and trajectory tracking to continuously bench, audit, and evaluate agent reasoning loops, tool-calling accuracy, and guardrail compliance.

  • Architect Memory Management Systems: Develop and optimize robust stateful memory architectures for enterprise agents, handling short-term context window strategies, long-term semantic/episodic memory persistence, and secure cross-session state management.

  • Enable RAG use cases: Implement AI application services powered by machine learning models, enabling scalable Retrieval-Augmented Generation (RAG) and semantic search.

  • Lead by Example: Advocate for and establish engineering best practices, coding standards, and rigorous system design methodologies.

  • Enhance Platform Velocity: Work to enhance developer velocity, framework abstraction, and team agility across the AI platform ecosystem.

  • Collaborate Cross-Functionally: Build strong relationships and collaborate with platform and UI engineers, data scientists, quality engineers, UX designers, Product Management, Field Engineering, and external enterprise partners.

  • Cross-Functional Collaboration: Build strong technical relationships with platform engineers, UI developers, UX designers, and Product Management to deliver cohesive user experiences.

  • Mentorship: Act as a senior technical leader on the team, mentoring junior engineers and actively contributing to a culture of engineering excellence and craftsmanship.

What You Bring (Required Experience):

  • Experience: 8+ years of software engineering experience building scalable backend microservices and distributed systems.

  • Core Languages: Deep expertise in Python Go, Java, or C#/C++, along with gRPC and SQL.

  • Cloud & Containerization: Extensive hands-on experience designing and developing microservices on Kubernetes, plus expertise in at least one major cloud platform (AWS, GCP, or Microsoft Azure).

  • Agentic Frameworks & Evaluation: Proven experience with open-source agentic frameworks((e.g., LangGraph, AutoGen, CrewAI) and evaluation tooling (LangSmith/Langfuse or Phoenix).

  • Agentic & Generative AI Mastery:  Proven experience building applications utilizing advanced LLM orchestration paradigms (e.g., ReAct loops, planning/reflection frameworks, multi-agent systems) alongside standard foundational models, prompt engineering, and RAG architectures using vector databases (e.g., Pinecone, Milvus).

  • Memory & State Infrastructure: Deep understanding of caching layers, relational databases, and vector databases optimized for agentic state persistence and memory retrieval.

  • System Design: Demonstrated ability to go deep into complex distributed systems, crafting both high-level architecture and low-level technical designs.

  • Education: BS/MS in Computer Science, Software Engineering, or a related field (or equivalent professional experience).

  • Soft Skills: Self-driven with a strong sense of ownership, paired with excellent written and verbal communication skills.

Bonus Points (Preferred Experience)

  • AI/ML Orchestration: Experience with ML orchestration and serving software ( KServe, Knative).

  • Big Data: Familiarity with distributed data technologies like Apache Spark, Hive, etc.

  • Full-Stack Exposure: Experience with React, HTML, and CSS to better collaborate with UI teams.

  • Data Science Ecosystem: Experience building applications alongside data scientists using tools like Python, TensorFlow, PyTorch, MLflow, or R.

  • Agile Environments: A proven track record of collaborating with agile teams across geographically dispersed and remote locations.

This role is not eligible for immigration sponsorship or relocation
 

What you can expect from us:

  • Generous PTO Policy 

  • Support work life balance with Unplugged Days

  • Flexible WFH Policy 

  • Mental & Physical Wellness programs 

  • Phone and Internet Reimbursement program 

  • Access to Continued Career Development 

  • Comprehensive Benefits and Competitive Packages 

  • Paid Volunteer Time

  • Employee Resource Groups

EEO/VEVRAA

#LI-BV1

#LI-REMOTE

Skills Required

  • 8+ years of software engineering experience building scalable backend microservices and distributed systems
  • Deep expertise in Python, Go, Java, C#, or C/C++, plus gRPC and SQL
  • Extensive experience designing and developing microservices on Kubernetes
  • Expertise with at least one major cloud platform: AWS, GCP, or Microsoft Azure
  • Experience with open-source agentic frameworks such as LangGraph, AutoGen, or CrewAI
  • Experience with agent evaluation tooling such as LangSmith, Langfuse, or Phoenix
  • Experience building LLM applications using orchestration paradigms, multi-agent systems, prompt engineering, and RAG
  • Experience with vector databases such as Pinecone or Milvus
  • Understanding of caching layers, relational databases, and vector databases for agent state and memory
  • Strong distributed-systems architecture and low-level technical design skills
  • BS/MS in Computer Science, Software Engineering, or a related field, or equivalent experience
  • Strong ownership, written communication, and verbal communication skills
  • Experience with KServe or Knative
  • Familiarity with Apache Spark, Hive, or similar distributed data technologies
  • Experience with React, HTML, and CSS
  • Experience with TensorFlow, PyTorch, MLflow, or R
  • Experience collaborating in geographically distributed agile teams

Cloudera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cloudera and has not been reviewed or approved by Cloudera.

  • Fair & Transparent Compensation Pay practices are presented as equity-audited with a recognized Fair Pay Workplace certification and ongoing internal reviews. Compensation is often characterized as competitive for similar-sized peers, with visible market-aligned ranges for key roles.
  • Healthcare Strength Benefit descriptions emphasize comprehensive medical, dental, and vision coverage, alongside life and disability insurance, an EAP, wellness programming, and U.S. gym reimbursement. Health coverage is described as strong in practice.
  • Leave & Time Off Breadth Policies include generous PTO and holidays plus recurring companywide Unplugged Days that create extended weekends. Parental and medical leave are also highlighted as part of the core package.

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The Company
HQ: Santa Clara, CA
3,092 Employees
Year Founded: 2008

What We Do

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Why Work With Us

Impact at Scale: The infrastructure we build solves massive problems for top global banks, telecommunications giants, and healthcare providers. Cutting-Edge Tech: Work directly at the intersection of Open Source, Machine Learning, and Generative AI. Unmatched Flexibility: Enjoy a remote-friendly, hybrid culture that respects your time—including

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