Staff Site Reliability Engineer (COR) - Prague, Czechia

Posted 7 Days Ago
Be an Early Applicant
Prague
Hybrid
Mid level
Machine Learning • Productivity • Sales • Software
We grow revenue, drive innovation & efficient growth, & make customer-facing reps wildly productive
The Role
The Staff SRE will manage and enhance our Kubernetes platform and cloud infrastructure, while collaborating with engineers to improve system performance and reliability.
Summary Generated by Built In
About Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.

About the Team

Compute, Observability and Reliability (COR) is focused on providing reliable, scalable and cost-efficient infrastructure platform services that enable Outreach engineering teams to deploy and operate enterprise grade cloud services. We are one of the squads in the Foundations organization, which is a collection of squads dedicated to engineering enablement: infrastructure, services, storage, tooling, documentation, processes, and more. COR works closely with many other squads across the company for everything from optimizing our infrastructure costs & engineering efficiency to providing systems to scale our application platform to multiple geographies. 
 
The Role 

A Site Reliability Engineer (SRE) in the COR team is responsible for creating and maintaining our Kubernetes platform as well as cloud configuration and most of Outreach’s infrastructure. Every SRE in our team is expected to be empathetic to our customers (other engineers) and focused on overall performance and reliability of systems we own.

A Staff SRE, specifically, is expected to be fully self-reliant and able to independently drive medium sized technical projects. 
 
Location 

While our main office is in Prague, this position is remote friendly (within the Czech Republic).
To support in-person team chemistry, we organize team meetups every month at the main office. If you are local to Prague, we also encourage you to come into the office more regularly to build relationships with the other teams using the COR platform. 
 

Your Daily Adventures Will Include

  • Working on team-wide projects and initiatives mostly focusing on improving the platform fir which we are responsible
  • Kubernetes clusters maintenance & improvements (EKS & AKS)
  • Implementing new tools/projects (Karpenter, KEDA, Istio, ScaleOps, Ansible, ...)
  • Improving our general infrastructure management by either replacing outdated parts or creating new ones from scratch
  • Supporting & helping other engineers at Outreach
  • Reacting to incoming requests/questions on a dedicated slack channel
  • Participating in the on-call rotation. (On-call in our team is a team thing, no-one is left alone)
  • Researching new cool & useful technologies that might help us on our mission

Our Vision of You

  • Proficient in Microsoft Azure Cloud
  • Experience with creating & managing production K8s clusters
  • Experience with digging into & investigating various K8s problems
  • Proficient in any IaaC tool (Terraform / OpenTofupreferred)
  • Proficient in Linux-based systems (Ubuntu, Amazon Linux, Bottlerocket, ...)
  • Proficient in working with version control systems (Github,…)
  • Proficient in any scripting language (bash, python,...)
  • Proficiency in Golang is a plus
  • Team player - someone who is not afraid to ask for help and give one when needed
  • Willingness to continuously learn and grow both as a person and in their career
  • Strong verbal and written communication skills in English
  • Someone who believes in automating away problems
  • Problem solver - someone who is not afraid of difficult problems and is willing to dig deep to solve it 

Why You’ll Love It Here

● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
● Opportunity to be part of company success via the RSU program
● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military 
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Top Skills

Bash
Git
Go
Kubernetes
Linux
Azure
Python
Terraform
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The Company
HQ: Seattle, WA
1,155 Employees
Year Founded: 2014

What We Do

Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.

Why Work With Us

We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.

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