Staff Site IT Manager

Posted 5 Hours Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Aerospace • Energy
The Role
Leads end-to-end reliability, security, performance, and compliance for site IT/OT infrastructure supporting aerospace MRO operations. Manages ITIL incident, problem, and change processes; provides escalation support; drives monitoring, root-cause analysis, asset lifecycle management, and SLA performance. Partners with operations and global teams on digital projects, MES, analytics, expansions, and infrastructure changes while managing vendors, costs, and resilience in a 24/7 environment.
Summary Generated by Built In
Job Description SummaryOwn end-to-end reliability, security, and performance of site IT/OT infrastructure supporting MRO operations. Ensure zero disruption to safety, quality, and delivery, while aligning to GE Aerospace global standards. Serve on the shop leadership team, partnering across Operations, Engineering, Quality, EHS, and HQ Digital/Infrastructure to execute digital improvements, maintain resilience, and enforce compliance.Job Description

Company Overview:

Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

Site Overview:

For more than 40 years, our advanced facilities in Singapore have led aerospace innovation across the Asia Pacific region. From automating processes to leveraging smart factory technologies, robotics, and additive manufacturing, GE Aerospace is shaping the future of aviation. Responsible for more than 60% of our global repair volume, our Singapore site is the largest site for engine component maintenance, repair and overhaul work. We can’t do this work without talented people like you.

Join us and be part of our journey to innovate and excel in the aerospace industry.

Role Overview:

  • Ensures end-to-end reliability, security, and performance of site IT/OT infrastructure supporting MRO operations, safeguarding zero disruption to safety, quality, delivery, and compliance while aligning to GE Aerospace global standards 1.

  • Leads ITIL-aligned incident/problem/change processes, provides on-call escalation for production-impacting issues, and drives proactive monitoring, root-cause analysis, and asset lifecycle management to maintain SLAs and availability 1.

  • Partners with shop leadership and global teams to plan and execute changes and projects (new lines, MES/data capture, AI/analytics pilots, expansions/re-layouts) safely during production windows; manages vendors and telcos to meet SLAs and control costs 1.

Ideal Candidate

The ideal candidate blends deep shopfloor IT/OT experience with disciplined service management and strong stakeholder engagement, maintaining resilient, compliant infrastructure in a 24x7 environment while translating operational needs into pragmatic digital solutions 1.. They are a structured problem solver who communicates clearly under pressure, manages vendors to outcomes, and continuously improves reliability, security, and cost through standard work and data-driven decisions

Required Qualifications

  • Bachelor’s degree in Information Systems, IT, Computer Science, or related field; or equivalent experience

  • Minimum 3 years professional experience in IT Operations (site-level leadership preferred)

  • Strong knowledge of digital tools, systems, and technologies relevant to manufacturing/aerospace; ability to manage multiple priorities in a fast-paced environment; on-site at Singapore site

  • Demonstrated incident management in 24x7 operations and effective communication in a matrixed global organization (reflecting must-have skills for this role)

Preferred Qualifications

  • 8–12+ years in infrastructure/operations leadership within manufacturing, MRO, pharma, or heavy industry; strong plant/shopfloor IT & OT exposure (MES, industrial networks)

  • Experience operating ITIL-aligned processes with measurable SLA outcomes; vendor and contract management with proven results

  • Exposure to ISA-95, OT security principles, and segmented industrial network architectures; experience in regulated or safety-critical environments; prior work in multinationals with strong standards

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GE Aerospace and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at https://www.geaerospace.com/careers/privacy and https://www.e2i.com.sg/pdpa/.

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Additional Information

Relocation Assistance Provided: No

Skills Required

  • Bachelor's degree in Information Systems, IT, Computer Science, or a related field, or equivalent experience
  • Minimum 3 years of professional experience in IT Operations
  • Strong knowledge of digital tools, systems, and technologies relevant to manufacturing or aerospace
  • Ability to manage multiple priorities in a fast-paced environment
  • Willingness and ability to work on-site at the Singapore site
  • Demonstrated incident management experience in 24/7 operations
  • Effective communication in a matrixed global organization
  • 8-12+ years of infrastructure or operations leadership within manufacturing, MRO, pharma, or heavy industry
  • Strong plant or shopfloor IT and OT exposure, including MES and industrial networks
  • Experience operating ITIL-aligned processes with measurable SLA outcomes
  • Vendor and contract management experience with proven results
  • Exposure to ISA-95, OT security principles, and segmented industrial network architectures
  • Experience in regulated or safety-critical environments
  • Prior experience working in multinational organizations with strong standards

GE Aerospace Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Aerospace and has not been reviewed or approved by GE Aerospace.

  • Healthcare Strength — Health coverage spans medical, dental, vision, prescription drugs, behavioral health support, and some on‑site healthcare options. Wellbeing programs emphasize physical, emotional, and social support and are often characterized as part of a top‑notch package.
  • Retirement Support — Retirement programs include a 401(k) with company contributions, long‑term financial planning tools, and vesting provisions. Legacy pension benefits remain for eligible employees despite the plan being frozen.
  • Leave & Time Off Breadth — Time‑off offerings include paid vacation, holidays, sick time, personal days, and flexible work arrangements, with permissive PTO noted for some salaried roles. Family support includes generous parental leave and adoption assistance.

GE Aerospace Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Cincinnati, OH
156,896 Employees
Year Founded: 1917

What We Do

A new era is here, and we want you to be a part of it. We will now be sharing our content on our respective GE Aerospace and GE Vernova pages. Be sure to follow each to keep up with the future of aviation and energy.

Similar Jobs

Wise Logo Wise

Operations Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Singapore, SGP
9000 Employees
Hybrid
Singapore, SGP
289097 Employees
Hybrid
Singapore, SGP
289097 Employees

Adyen Logo Adyen

Global Warehouse Strategy Manager

Fintech • Payments • Financial Services
Easy Apply
Hybrid
Singapore, SGP
4771 Employees

Similar Companies Hiring

Outpost Space Thumbnail
Aerospace • Defense
Los Angeles, California
38 Employees
Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
Glendale, Kentucky
55 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account