Staff Qualitative UX Researcher, Monetization

Posted Yesterday
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Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
146K-300K Annually
Senior level
Social Media
Our mission is to bring everyone the inspiration to create a life they love.
The Role
Conducts end-to-end qualitative UX research for Pinterest’s monetization products, identifying knowledge gaps and delivering actionable insights. The researcher partners with Product, Design, Marketing, and senior leaders to influence product strategy and decisions. Responsibilities include selecting research methods, recruiting participants, researching AI-powered products, communicating findings compellingly, and shaping monetization initiatives across teams.
Summary Generated by Built In

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest is looking for a Staff Qualitative researcher to play a crucial role in the Pinterest monetization team to scope, execute research and uncover insights. We are looking for a talented and creative storyteller who ideally has had experience working in B2B, digital e-commerce or advertising experiences and who can bring actionable insights to life to drive product impact 


What you’ll do:

  • Scope, prioritize, execute research using various qualitative methodologies for one or more sub areas of the monetization product
  • Identify and articulate gaps in our understanding of the monetization products they support that can (directly or indirectly) impact our products
  • Collaborates effectively with researches across Pinterest and builds strong relationships as a strategic thought partner with key senior cross functional partners (across Marketing, Product, Design, etc.) to influence strategy through insights
  • Proactively communicates and shares research findings with product and cross functional teams, leaders and other audiences (within or across orgs) in compelling, actionable and engaging ways
  • Inform and guide product decisions and strategy within the monetization space that can transcend beyond their immediate teams

What we’re looking for:

  • 5+ years experience scoping, designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams, ideally in ad tech, b2b, enterprise SaaS industry
  • Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders. Ability to identify key areas/ key questions for research to go after is a must.
  • Demonstrated working knowledge of modern AI tooling (e.g., LLM-based workflows, prompt/prototype tools, evaluation/QA methods) and hands-on experience planning and conducting user research for AI-powered products or features (from study design through insights and recommendations).
  • Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
  • Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
  • Excellent communication, collaboration, and group facilitation skills 
  • Experience recruiting and conducting research with businesses or on B2B products, a plus. Ads background preferred but not required.
  • Bachelor's degree in a relevant field, or equivalent experience.

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

  • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 

#LI-REMOTE

#LI-JD3

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only
$145,747$300,067 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
 
By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

Skills Required

  • 5+ years of experience scoping, designing, and conducting end-to-end product research within cross-functional product teams
  • Ability to independently execute research and use insights to shape strategy and influence product leaders
  • Ability to identify key research areas and questions
  • Working knowledge of modern AI tooling, including LLM-based workflows, prompt or prototype tools, and evaluation or QA methods
  • Hands-on experience planning and conducting user research for AI-powered products or features
  • Broad qualitative research toolbox and ability to select appropriate methods
  • Excellent communication, collaboration, and group facilitation skills
  • Bachelor’s degree in a relevant field or equivalent experience
  • Experience researching businesses or B2B products
  • Experience in ad tech, B2B, enterprise SaaS, digital commerce, or advertising experiences
  • Advertising background

Pinterest Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinterest and has not been reviewed or approved by Pinterest.

  • Fair & Transparent Compensation Compensation is considered competitive in core technical roles, with clearly defined base, bonus, and RSU components. Vesting schedules and pay elements are articulated clearly, supporting visibility into total rewards.
  • Parental & Family Support Policies include substantial paid parental leave globally alongside fertility and family‑building benefits, adoption assistance, and dedicated caregiver supports. Communications also highlight a phased return‑to‑work approach.
  • Flexible Benefits PinFlex enables role‑dependent hybrid/remote work with home‑office, connectivity, and commuter support, plus the option to work internationally for a limited period with approval. Time away is reinforced by a paid company shutdown and generous vacation framing.

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The Company
HQ: San Francisco, CA

What We Do

Pinterest is the visual inspiration platform people around the world use to shop products personalized to their taste, find ideas to do offline and discover the most inspiring creators. Today, more than 460 million people come to the platform every month to explore and experience billions of ideas that have been saved. We’re proud to help people to discover and do what they love.

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