Staff, Product Operations (Sports)

Reposted 17 Days Ago
Be an Early Applicant
2 Locations
In-Office
114K-170K Annually
Mid level
Digital Media • News + Entertainment
The Role
The Staff, Product Operations role involves ensuring operational readiness for live sports, managing workflows, and coordinating teams to enhance viewer experience during events.
Summary Generated by Built In

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We are seeking a Staff, Product Operations - Sports Specialist to own operational excellence for sports experiences across FOX One and FOX Sports products. You'll sit at the center of Product, Engineering, Programming, Editorial, and Customer Support, making sure every game, every match, every moment lands without friction.

This role is built for someone who understands that live sports don't wait. With FIFA World Cup 2026 on the horizon and a full slate of marquee FOX Sports programming year-round, you'll be the operational backbone that keeps our platforms ready and our teams aligned before, during, and after the whistle blows.

Nights, weekends, and event-driven availability come with the territory, and you’re excited to play a crucial role in those moments. 

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Support operational readiness for live sports launches and ongoing event execution across FOX DTC / FOX ONE platforms

  • Partner cross-functionally with Product, Engineering, Program Management, Content Operations, Editorial, Programming, and Customer Support teams to coordinate live sports workflows and drive issue resolution

  • Build, document, and improve scalable product operations processes, playbooks, and tools that support live sports events and other high-priority launches

  • Monitor and manage the operational nuances of sports, including shifting schedules, event timing, blackout and entitlement scenarios, metadata accuracy, and regional considerations

  • Help define pre-event, in-event, and post-event operational procedures to ensure a high-quality viewer experience during live sports moments

  • Identify operational risks, gaps, and dependencies across live sports experiences, escalating issues quickly and partnering with stakeholders on mitigation plans

  • Analyze event performance, operational trends, support signals, and workflow pain points to recommend improvements that enhance execution and user experience

  • Serve as a key operational stakeholder for live sports initiatives, ensuring product changes and launches are aligned with the realities and pace of live event programming

  • Support coverage planning and execution needs tied to live sports calendars, including availability during nights, weekends, and other timeframes driven by event schedules

WHAT YOU WILL NEED

  • Owned operations in a live sports, high-traffic streaming or social space

  • Strong experience in product operations, program operations, digital operations, streaming operations, or a related function supporting consumer product experiences

  • Direct experience supporting live sports, live events, or other real-time content environments with an understanding of the pace, complexity, and operational demands involved

  • Demonstrated understanding of live sports nuances, including schedule changes, event windows, blackout rules, rights and entitlement considerations, and audience expectations for real-time reliability

  • Proven ability to work effectively across multiple cross-functional teams and influence outcomes in fast-paced, highly collaborative environments

  • Strong organizational skills with the ability to manage multiple workstreams, prioritize effectively, and maintain attention to detail under tight timelines

  • Experience creating and improving workflows, documentation, playbooks, and operational processes that scale

  • Strong problem-solving skills with the ability to assess operational issues quickly and drive timely resolution

  • Excellent written and verbal communication skills, with the ability to translate complex operational needs clearly to diverse stakeholders

  • Regular, on-site attendance at the workplace a minimum of 3 days per week is an essential function of the position. Selected candidate must be able to reliably meet this requirement.

  • Willingness and availability to work hours aligned with live sports programming, including evenings, weekends, and select holidays as needed

NICE TO HAVE, BUT NOT A DEALBREAKER

  • Experience working on streaming, OTT, connected TV, or direct-to-consumer video products

  • Familiarity with sports media workflows, live event publishing, or real-time content operations

  • Experience using operational dashboards, support insights, and performance data to identify trends and drive process improvements

#Ll-JR1

#Ll-Hybrid

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $114,000.00-170,000.00 annually. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.

Skills Required

  • Strong experience in product operations, program operations, digital operations, or streaming operations
  • Direct experience supporting live sports or real-time content environments
  • Strong organizational skills with the ability to manage multiple workstreams and tight timelines
  • Excellent communication skills to convey complex operational needs
  • Experience creating and improving workflows and operational processes

Fox Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fox Corporation and has not been reviewed or approved by Fox Corporation.

  • Fair & Transparent Compensation Pay is considered competitive and fair in several roles and locations, with statements that the company pays well. Feedback suggests compensation aligns with market expectations for many employees.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, mental health programs, and preventive care access. Feedback suggests plan options and design contribute to a strong benefits experience.
  • Leave & Time Off Breadth Time off is characterized as generous, with vacation accrual, sick time, paid holidays, and floating days. Feedback suggests PTO compares favorably to other stations and supports work-life balance.

Fox Corporation Insights

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The Company
HQ: New York, NY
5,001 Employees

What We Do

Fox Corporation produces and distributes compelling news, sports and entertainment content through its iconic domestic brands including: FOX News, FOX Sports, the FOX Network, and the FOX Television Stations. These brands hold cultural significance with consumers and commercial importance for distributors and advertisers. The breadth and depth of our footprint allows us to deliver content that engages and informs audiences, develops deeper consumer relationships and creates more compelling product offerings. FOX maintains an impressive track record of news, sports, and entertainment industry success that will shape our strategy to capitalize on current strengths and invest in new initiatives. For more information about Fox Corporation, please visit www.FoxCorporation.com.

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