Staff Product Manager, Neo AI

Posted 5 Hours Ago
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New York, NY, USA
In-Office
180K-250K Annually
Senior level
Information Technology • Logistics • Software • 3PL: Third Party Logistics • Industrial • Manufacturing
The Role
As a Staff Product Manager, you will architect the product strategy for Neo, an AI agent platform, solving customer problems through complex workflows and collaborating closely across teams to drive product development and innovation.
Summary Generated by Built In
Traba is building the autonomous future of industrial staffing.
 

We are the AI operating layer for the industrial supply chain. We started in workforce—temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve—and used it to embed ourselves inside their daily operations and create a far better customer experience through technology. Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.

 

We are backed by Founders Fund, Khosla Ventures, and General Catalyst.

 

We are looking for an entrepreneurial and experienced Product Manager to build Neo, Traba’s AI agent platform for light industrial businesses.

Think Claude for Light Industrial.

 

Neo is our bet that software in industrial environments should not simply surface information — it should understand context, reason through ambiguity, make decisions, and execute work on behalf of users. This is a true 0-to-1 product role operating at the frontier of applied AI.

 

You will work directly with founders, product engineers, ML teams, and early design partners to define workflows, shape product strategy, and build products while the underlying model ecosystem continues changing beneath us. The assumptions, capabilities, and constraints will evolve rapidly and the product will evolve with them.

 

This role reports directly to our co-founder & CTO.

 
About You

Real agent builder

You have launched customer-facing AI products where the system took meaningful actions on behalf of users.

We are intentionally setting a high bar here. Shipping AI features, copilots, chat interfaces, wrappers, or lightweight LLM integrations alone is not enough.

You understand agents that execute workflows, orchestrate systems, use tools, maintain context, and perform work autonomously.

0-to-1 operator

You have built products from scratch with real customers and understand the realities of finding product market fit.

You have launched, rebuilt, changed direction, killed ideas, and iterated toward signal. You are comfortable creating structure where no playbook exists.

Customer-embedded builder

You believe the best products are built shoulder-to-shoulder with customers.

You have experience deeply embedding with early customers, understanding workflows firsthand, and rapidly shipping based on direct feedback loops.

Experience with forward deployed environments or customer-embedded product development models is highly valued.

Technical depth

You are comfortable operating alongside ML engineers and highly technical teams as peers.

You can understand evaluations, reason through system tradeoffs, prototype ideas, and participate deeply in technical conversations.

You do not need to be an ex-engineer, but you should have strong technical instincts and enjoy getting into the details.

AI-native problem solver

You move quickly in environments where models evolve constantly and assumptions regularly break.

You understand that building AI products often means navigating prompt rewrites, model shifts, reliability tradeoffs, and capability cliffs.

Deeply collaborative

You work seamlessly across engineering, ML, operations, design, leadership, and customers to bring new products to life.

Intuitive, analytical, adaptable, and humble

You combine strong instincts with data and can rapidly update your thinking as systems and capabilities evolve.

 
You Will
  • Architect and steward product strategy for Neo and Traba’s AI agent ecosystem

  • Solve complex customer problems by balancing user needs, technical constraints, and evolving AI capabilities

  • Write detailed product requirements and partner deeply with product engineers and ML teams

  • Rapidly validate and prototype ideas alongside customers and design partners

  • Design agent systems that reason through workflows, orchestrate tools, maintain context, and execute meaningful work

  • Define product behavior, evaluation systems, and quality frameworks that improve reliability and performance

  • Use data to uncover patterns and answer key product and system questions

  • Evolve our AI product portfolio with a deep understanding of model capabilities and system architecture

  • Visualize and communicate complex concepts from system behavior and evaluations to user experiences and business impact

  • Socialize your work across all levels and departments while synthesizing diverse stakeholder feedback

 
You Have
  • 8–10+ years of experience as a Product Manager

  • Evidence of launching products from scratch and driving meaningful customer outcomes

  • Experience building AI-native products or customer-facing agent systems

  • Strong technical abilities with the ability to work deeply with engineering and ML teams

  • Ability to read evaluations, reason through system performance, and prototype ideas

  • Experience operating in highly ambiguous startup environments with fast iteration cycles

  • Deep familiarity with AI tools and hands-on experience building with modern AI systems

  • Desire to work at a startup and cover an exceptionally wide surface area

  • A strong work ethic and desire to build a category-defining company

 
Benefits
  • 📈 Start-up equity

  • 💰 Competitive Salary

  • 🩺 100% Paid health, dental & vision coverage

  • 🍽️ Dinner Provided via Grubhub & stocked kitchen for NY employees

  • 🚍 Commuter benefit

  • 🎤 Team building events

  • 🏋🏽 Gympass Benefit

  • 🌴 Flexible PTO

  • ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, Health Advocate, Teledoc Health

 
Salary Range Details

The compensation range for this position is set between $180,000 and $210,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.We also offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business.

 

The position is based onsite in New York City, five days per week, giving you the opportunity to collaborate closely with a high-performing team in a fast-paced, energetic environment. Being in person supports real-time decision-making, stronger teamwork, and the kind of creative problem-solving that drives meaningful impact.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

 
Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries’ problems

 
What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

 

Privacy Notice for CA Applicants

Compensation Range: $210K - $250K

Skills Required

  • 8-10+ years of experience as a Product Manager
  • Experience building AI-native products or customer-facing agent systems
  • Strong technical abilities to work closely with engineering and ML teams
  • Evidence of launching products from scratch with customer outcomes
  • Ability to operate in ambiguous startup environments
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The Company
HQ: New York, NY
100 Employees
Year Founded: 2021

What We Do

Traba is a technology company that enhances the productivity of the light industrial supply chain. We connect businesses with vetted workers to meet their staffing needs by leveraging location monitoring, predictive algorithms, machine learning, AI, computer vision, and other advanced technologies. Our mission is to empower both businesses and workers to reach their full productivity and potential. We’re proud to be backed by some of the world’s best investors, including Founders Fund, Khosla Ventures, and General Catalyst.

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