Staff Product Manager, Consumer Experience

Reposted 2 Days Ago
Be an Early Applicant
El Segundo, CA, USA
In-Office
150K-245K Annually
Senior level
AdTech • Marketing Tech
Prodege creates superior value for our members & partners by connecting engaging content w/rewards.
The Role
Senior IC Product Manager owning engagement and retention for consumer reward products (Swagbucks, MyPoints, InboxDollars). Diagnose habit and early-churn problems, build habit-forming mechanics (streaks, quests, referrals), set squad roadmap, lead cross-functional partners by influence, design and run experiments to measure behavior change, and communicate outcomes to leadership while balancing member value, reward cost, and revenue.
Summary Generated by Built In

Job Description:

Staff Product Manager, Consumer ExperienceAbout Prodege

Prodege is the company behind Swagbucks, MyPoints, InboxDollars, and other consumer rewards brands. Millions of members use our products to earn rewards through surveys, games, shopping, and offers.

Members choose among opportunities with different value, effort, eligibility, and timing. Helping them make good choices and earn successfully is how we deliver on our promise. When members succeed and return, they power the marketplace that connects advertisers and researchers with the audiences they need.

About the Role

We are looking for a Staff Product Manager to own the core earning experience across our consumer brands. You will shape how members find opportunities, understand the bargain, complete an activity, and choose what to do next.

This is a hands-on senior individual contributor role leading a dedicated squad. You will set the direction, stay close to research and product details, and turn separate earning paths into a more coherent experience.

Your scope includes discovery, navigation, and choice across the earning experience. You will improve how we explain value, effort, eligibility, progress, and expected credit. You will own the member insight, product direction, roadmap, experiments, and measures for this mission. You will also raise the quality of product decisions across Consumer Experience.

You will report to the Head of Product for Consumer Experience and partner closely with Product Design, Engineering, Data, Marketing, and Lifecycle.

Who You Are
  • User-obsessed. You enjoy helping people navigate complicated choices, reach value, and build trust over time.

  • Strong product judgment. You form a clear point of view and make hard tradeoffs across member value, economics, market dynamics, partner needs, and operations.

  • High agency. You create clarity in ambiguity, find a path around obstacles, and take responsibility for the outcome.

  • Close to evidence. You use research, behavioral data, and experiments to test assumptions and learn quickly.

  • Influential. You help partners understand the problem, the tradeoffs, and the outcome that matters.

Experience

Required 

  • Senior Product IC Minimum 5 years of experience as a senior level product manager including individual contribution ownership of complex consumer products 

  • Growing scope and impact. Product examples of successfully shipped complex products that have delivered meaningful user and business results. 

  • Consumer product ownership. Direct experience shaping substantial in-product user journeys changing what users understand, do and value. This experience should demonstrate deep product development beyond acquisition, CRM, landing pages or narrow funnels. 

  • Complex UX delivery. Successful demonstration of simplified layered interactions, information and user choices working in close partnership with Design. 

  • Evidence-based outcomes. High proficiency in qualitative insight, product data and experimentation to guide decisions and measure results. 

  • Cross-functional delivery. Experience leading multidisciplinary squads through complex launches and improved execution beyond your immediate team.

Nice to Haves:

  • Experience in consumer loyalty and rewards, gamification, performance marketing highly preferred. 

Location and Working Model
  • LA hybrid. This role is based at our El Segundo office, where much of the Consumer Experience team works.

  • Remote exceptions. We may consider remote work for an especially strong candidate who is well matched to the role.

What Success Looks Like

First few months. You will develop a grounded view of how members discover, choose, and complete earning opportunities. You will give the squad a clear mission and measures, establish strong partnerships, and ship initial improvements.

Within the first year:

  • Measurable member outcomes. More members complete earning activities and return to earn again, with member trust and marketplace economics protected.

  • A coherent earning experience. Members can understand opportunities, complete them, and find a relevant next action across surveys, games, and offers.

  • A focused squad. The team has a clear product model, outcome measures, and roadmap shaped by member insight, product data, and experiments.

  • Better team decisions. Your framing, judgment, and product craft improve the work of peers across Consumer Experience.


Prodege Benefits:

Prodege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year.


Equal Employment Opportunity Statement

At Prodege, we are committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.


FCIHO

Employers will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.


Skills Required

  • 7+ years of product management experience as a senior individual contributor
  • Consumer product ownership of member-facing products (not B2B or internal tooling)
  • Proven behavior-change result: name the behavior changed, mechanic used, and metric moved
  • Experience building or improving engagement/gamification systems (streaks, goals, quests, reward progress, referrals)
  • Judgment around rewards and fulfillment trust (fairness, qualification, timing)
  • Lifecycle judgment across day-zero, early churn, D7/D30 retention, win-back, and tenured engagement
  • Strong product taste and consumer experience instincts alongside analytics
  • Experimentation fluency: design and read A/B tests, holdouts, and incrementality analyses
  • Ability to lead through influence across engineering, design, data, marketing, and peer PMs
  • Comfort operating in a fast-moving environment with evolving priorities
  • Exceptional communication and ability to influence senior stakeholders

Prodege LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prodege LLC and has not been reviewed or approved by Prodege LLC.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans alongside mental‑health support, disability, and life insurance. These elements are consistently presented as core parts of the package.
  • Wellbeing & Lifestyle Benefits Perks highlighted include fitness reimbursement, wellness apps, career/life coaching, pet insurance, charitable‑giving allowances, and office amenities such as catered lunches, stocked kitchens, events, and an on‑site gym where available. These extras are positioned to enhance day‑to‑day quality of life.
  • Leave & Time Off Breadth The offering promotes flexible or unlimited PTO, volunteer time off, and hybrid/remote options. This breadth signals an emphasis on time away and flexibility in principle.

Prodege LLC Insights

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The Company
HQ: El Segundo, CA
592 Employees
Year Founded: 2005

What We Do

A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Great Hill Partners in Q4 2021 and strategic acquisitions of Pollfish, BitBurst & AdGate Media in 2022, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

Why Work With Us

Our employees are passionate, creative, diverse and driven to help rethink the way consumers engage with brands. We’re looking for creative and collaborative self-starters that have a thirst for learning and sharing their knowledge and know how to have fun while doing so. In return, our employees are rewarded, recognized and celebrated!

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