Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As a Staff Product Designer, you will be responsible for solving customer pain points in a rapidly changing business environment with a small team. You are expected to own the entire process of product creation, from ideation to the final
development, based on the design thinking process. You are proficient at creating user scenarios, user journeys, wireframes, and UI designs and prototypes. You have the ability to understand business requirements and provide design
directions using qualitative and quantitative data. To achieve this, you will work with various teams including development, Product Manager, marketing, legal, and HR teams and coordinate work. Furthermore, you will contribute to
establishing and executing large and small projects and strategies that are necessary for the business to grow and lead the cultivation of the team culture and the establishment of processes.
What You Will Do
- Lead the overall design projects while communicating with Business, Engineering, and Product teams.
- Be proactive in establishing product vision and roadmap and play a strategic role in decision-making processes.
- Improve processes more efficiently through collaborations with other design leaders of Product UX teams.
- Set a priority for improvement directions by identifying and analyzing problems of the current products and services. Assure design quality and suggest directions for improvement.
Basic Qualifications
- BA in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or equivalent degree/experience
- Excellent portfolio of typography, interaction design, visual design, and user research
- Ability to skillfully utilize design tools such as Figma and Adobe
- 8+ years of experience in product design
- Experience in leading other designers in the team level projects
- Experience in building the overall strategy of projects and creating the basis of deliverables
- Excellent communication and storytelling skills
Preferred Qualifications
- Experience in working and collaborating with diverse teams in a rapidly growing environment
- Experience in launching a project from scratch by utilizing insights earned from UX research
- Ability to analyze data and reflect the result in the design
- Experience in implementing/managing complex projects while leading various stakeholders
- Extensive knowledge of e-commerce enabling a multi-dimensional understanding of customers, sellers, and business Ability to show commitment at work and exert leadership
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- BA in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or equivalent
- 8+ years of experience in product design
- Excellent portfolio of typography, interaction design, visual design, and user research
- Ability to skillfully utilize design tools such as Figma and Adobe
- Experience in leading other designers in team-level projects
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
-
Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
-
Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
-
Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
Gallery
