Staff Product Designer

What You’ll Do

• Own large, ambiguous design problems from discovery through delivery and iteration
• Design complex, data-heavy workflows for configuring, testing, and managing incentive compensation plans
• Partner closely with Product Managers, Engineers, and other cross-functional partners to frame problems, explore solutions, and ship high-quality experiences
• Balance usability with flexibility, designing for enterprise scale while ensuring advanced functionality remains approachable and scalable
• Design and evolve foundational systems and reusable patterns that improve consistency and long-term product quality
• Champion systems thinking, ensuring solutions integrate cleanly across the broader platform
• Act as a force multiplier across Design, Product, and Engineering by bringing clarity, strong judgment, and mentorship through example
• Raise the bar for UX, UI, and interaction design across enterprise-facing product surfaces
• Lead through influence and execution, not people management

What you’ll Bring

• 8+ years of experience designing SaaS products, ideally B2B, enterprise, or admin-facing tools
• Strong fundamentals in UX, UI, and interaction design (table stakes for this role)
• Experience designing data-heavy, workflow-driven systems
• Strong product sense, with the ability to understand customer, technical, and business tradeoffs
• An ownership mindset, with a track record of independently driving work end to end
• Comfort operating in ambiguous, complex problem spaces where clarity emerges through collaboration
• Ability to connect design decisions to business outcomes and long-term product strategy
• Clear, effective written and verbal communication skills, including the ability to articulate direction, rationale, and tradeoffs with cross-functional partners and leadership

Why This Role Matters

• Incentive compensation is where complex business rules directly affect how people get paid and how companies build trust. As a Staff Product Designer, you’ll design the systems and workflows that turn that complexity into clarity for customers.
• Your work will shape the foundations of the product, setting the quality bar for how CaptivateIQ scales enterprise-grade experiences. This is a role for a designer who wants real ownership, real impact, and the opportunity to make powerful systems feel intuitive, reliable, and desirable.

Benefits

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
• Annual stipends for professional development and caretaking 
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice to Prospective Candidates

• Only emails from @captivateiq.com should be trusted.
• We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc. 
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.