Staff Product Designer Trust

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We’re looking for a highly experienced Staff Product Designer to join and collaborate with our teams in the Financial Crime Squad. We’re looking for someone with 7+ years of experience in Product Design

As a Staff Product Designer you will lead projects and multiple teams across complex product areas to ensure customer safety and success while adding meaningful friction to deter fraud and scams. You will take ownership of large, ambiguous, projects and be accountable for design quality of our products and processes on the team.

This is a unique opportunity to create impact through an initiative that touches all areas of the Wise product. You will start from first principles to solve customer problems with insight and innovation. This role requires humility, curiosity, collaboration, craft, and drive.

You’ll contribute to the mission by:

• Starting from first principles to design experiences to increase customer safety and deter bad actors

• Building safeguards that ensure customer awareness and safety

• Using your full range of product design and service design skills to discover, design, and deliver simple crafted experiences that prevent issues from arising and offer simple resolution paths when they do arise.

• Building influence and collaboration across multiple squads and teams, increasing customer-centricity, creativity, and design quality.

This role will give you the opportunity to: 

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.

• Own your impact. Product teams decide what opportunities to work on, and define their success metrics.

• Elevate product quality. You define what ‘good’ looks like to your team. And you help deliver it.

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

A bit about you: 

• You have 7+ years of experience as a Product Designer, championing customer-first design initiatives, backed up by clear success metrics

• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.

• Your default mode is active curiosity, and when presented with a new problem you seek to understand it from multiple perspectives.

• You break problems down into their most fundamental building blocks, challenging assumptions and developing solutions based on deep empathy and compassion

• You default to prototyping when exploring and presenting your work.

• You’ve worked with design systems to produce beautiful and functional design at scale.

Additional Information

This job is based in London, UK, in a hybrid work environment. We encourage people to be in the office 3 days a week. This role requires substantial product design experience and is not suitable for entry-level or early-career candidates.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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