Staff Product Designer - Mobile

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 
BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $147,800.00-$180,600.00 annually. The full Pay Range is $114,700.00 - $213,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Staff Product Designer at BECU, you will play a pivotal role in crafting user-centric solutions that align with our members' financial goals. Your work will involve close collaboration with engineering and product teams to bring innovative design concepts to life, ensuring a seamless and engaging experience for our members. By advocating for human empathy and leveraging design thinking, you will be instrumental in shaping the experiences our members and staff interact with daily. Your expertise will help BECU maintain its commitment to exceptional design standards, fostering a culture of continuous improvement and innovation.

WHAT YOU’LL DO:

• Lead User-Centric Research: Conduct research and collaborate with product leaders to discover and prioritize user needs and goals for the BECU Mobile App. Utilize member feedback and usability studies to champion insights and inform design decisions.
• Innovative Problem Solving: Tackle complex design challenges through rapid prototyping and iterative processes, developing creative solutions that address user needs and enhance the overall user experience.
• End-to-End Design Ownership: Manage the complete design process for the BECU Mobile App, from ideation to implementation. Create user journeys, personas, wireframes, prototypes, and other design assets to transform conceptual ideas into practical, user-friendly experiences.
• User Research Leadership: Lead user research activities within your product team, providing clear and prioritized recommendations based on research findings to guide design improvements.
• Collaborative Design Critique: Participate in design critiques, effectively communicating design goals and incorporating feedback to refine and enhance design outcomes.
• Contribute to Design Systems: Identify gaps through user research and contribute innovative design components to BECU's design system, ensuring consistency and excellence across all platforms.
• Cross-Functional Collaboration: Build strong relationships with product and engineering teams to deliver cohesive and meaningful end-to-end solutions that resonate with our members and staff.
• Documentation and Communication: Create comprehensive documentation for senior leadership, outlining and prioritizing opportunities to improve user experiences within the BECU Mobile App.
• Stay Ahead of Trends: Keep abreast of emerging technologies and new applications by engaging with the broader UX community, staying informed through publications and conferences.
• Additional Responsibilities: Take on additional duties as needed to support the design team and contribute to BECU's overall success.
• This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Creative Freedom: An opportunity to lead and shape the design of cutting-edge financial products that impact thousands of members.
• Professional Growth: Access to ongoing learning and development opportunities, allowing you to refine your skills and stay ahead in the field of UX design.
• Collaborative Environment: Work alongside a talented community of designers and researchers, fostering a culture of collaboration and innovation.
• Impactful Work: Play a crucial role in enhancing user experiences and contributing to BECU's mission of supporting our members' financial well-being.
• Competitive Benefits: Enjoy a comprehensive benefits package designed to support your personal and professional life.

QUALIFICATIONS

Minimum Qualifications:

• Minimum 7+ years of industry experience in mobile native space, responsible for the end-to-end design process within a collaborative team.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Working knowledge of AI (Artificial Intelligence) and its effects on the design process.
• Portfolio showcasing the complete design process, including cross-channel experiences, with proven results supported by relevant metrics.
• Proficiency in interaction design practices for the mobile native space, with documented experience in creating complex design components using the latest industry standards.
• Advanced proficiency in Figma and familiarity with current industry best practices.
• Basic knowledge of front-end technologies, including HTML, CSS, and JavaScript frameworks such as React and Bootstrap.
• Expertise in using qualitative and quantitative data to inform design decisions.
• Experience leading design sprints and design thinking workshops, aligning project goals with workshop outcomes.
• Strong storytelling and presentation skills for engaging a wide range of stakeholders.
• Commitment to continuous learning, staying updated with industry trends, tools, and communities, and sharing best practices with teams.
• Experience using multiple methods of user research to identify opportunities and communicate findings.
• Familiarity with the latest WCAG guidelines and demonstrated experience in using these guidelines to inform design decisions and product priorities.

Desired Qualifications:

• Advanced degree preferred
• Completion of Advanced UX Certificate program preferred 
• Experience leading the creation of Design Systems or UI (User Interfaces) Pattern Libraries preferred 
• Experience working in agile teams using Lean UX process, Agile certification preferred 
• Accessibility certification preferred 

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust financial landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.