Staff Product Designer, Adoption

Job Description

We’re seeking a Staff Product Designer, Adoption, to join Procore’s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction, and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. Our customer-centric group encompasses engineering, product, product design, data, security, and business systems.

In this Staff Product Designer, Adoption role you’ll drive the design strategy and execution for our end-to-end customer adoption experience across all Procore products experience, ensuring new users quickly and effectively engage with Procore’s platform. You’ll partner with cross-functional teams, including Product, Engineering, Marketing, and Customer Support, to craft intuitive and effective onboarding experiences that drive user adoption and satisfaction. Use your strategic design thinking, user research insights, and strong communication skills to connect the dots between teams and create high-impact, measurable outcomes for our users.

This position reports to our Sr. Director of Design for Experience Platform and will be based in our Austin, TX office. We’re looking for someone to join us immediately.

What you’ll do:

• Define and drive the design vision for Adoption, leveraging deep customer, business, and industry understanding to create seamless, engaging user experiences.

• Champion the needs of our users by deeply understanding their pain points, fostering empathy, and promoting a user-centered mindset across the organization.

• Collaborate closely with Product Managers to shape product direction, refine requirements, and connect design decisions to business outcomes and key metrics.

• Lead discovery, strategy, and design refinement activities, including generating insights from user research, breaking down strategies into actionable design steps, and developing high-fidelity deliverables.

• Partner with engineering to ensure the feasibility and quality of design deliverables, providing guidance during grooming sessions and QA processes to maintain high standards.

• Communicate design strategies, decisions, and results effectively to stakeholders, using data and research to support your recommendations and articulate the impact of design on user and business goals.

• Serve as a mentor and guide to other designers, providing feedback and leading design efforts across projects.

• Actively contribute to a positive team culture, demonstrating a bias for action, high ownership, and a proactive approach to problem-solving.

• Leverage and advocate for the patterns, content, and solutions created by our Design System, Content Strategy, UX Research, and DesignOps teams, and make contributions that provide value to the department

What we’re looking for:

• Degree in Graphic Design, HCI, UX, or a related area of study, or equivalent work experience.

• 8+ years of experience designing world-class digital products with a strong portfolio showcasing your strategic thinking, research process, and design execution.

• Demonstrated expertise in leading design strategy, discovery, and refinement, with a track record of delivering high-impact solutions.

• Excellent communication skills, adept at presenting designs and justifying decisions to cross-functional teams and stakeholders.

• Strong ability to connect the dots across multiple team experiences, translating deep customer, business, and industry insights into actionable design plans.

• Experience working in agile product development environments, partnering effectively with Product, Engineering, Marketing, and Customer Support teams.

• Proficient in leveraging data and user research to drive design decisions that exceed product and user outcomes.

• Passion for crafting delightful user experiences and a deep understanding of the onboarding journey.

Additional Information

Base Pay Range $158,680 - $218,185. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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