About Reltio
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
About The Team
The Reltio TechOps team is committed to delivering best-in-class DevSecOps capabilities and developer experience. You will be responsible for helping the company scale its cloud-based services through refining our internal platform, with a heavy focus on automation, and continuous delivery.
Help TechOps to set time-bound, clear, and concise maturity and strategic goals and execute against the strategy to improve developer experience and level up DevSecOps maturity.
What Is Exciting About This Opportunity- Dynamic pace and opportunity to work with the hottest technology, K8S CI/CD, and infrastructure-as-code tools in AWS, GCP, and Azure.
- Be a key participant in implementing tools and strategies used to revolutionize Reltio’s internal infrastructure platform.
- Reltio’s product roadmap is targeted directly towards AI enablement for enterprise customers. Reltio is committed to AI-enabled tooling and processes.
- Exposure to challenging problems in blending MDM and Big Data worlds with a focus on cost efficiency, reliability, and availability.
- Have the opportunity to bring new automated approaches to scalability, capacity management, cost optimization, and elasticity.
Staff Platform Engineer/SME in infrastructure, security management, and services for Reltio cloud services - MDM, RIQ, RDM, and other services or components that create the foundation of the core Reltio Product line. Platform Engineering is the first line of investigation and troubleshooting of the service reliability issues pertaining to DevSecOps.
Key Responsibilities- Design, implement, and manage infrastructure as code (IaC) solutions using tools like Crossplane, Terraform, and Helm Charts to provision and manage cloud resources.
- Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
- Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
- Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
- Design zero-downtime maintenance strategies for fleets of Kubernetes clusters and cloud resources.
- Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
- Mentor junior platform engineers, providing guidance, mentorship, and support to foster their growth and development.
- Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
- Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
- Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
- Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
- Eliminate toil through the automation of existing processes with modern tooling, including AI tools and agentic workflows.
- Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
- 8+ years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
- Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
- Proficiency with declarative management tools such as Terraform, Crossplane, or CloudFormation.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Experience in scripting and programming languages such as Go, Python, or Bash.
- Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
- Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
- Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
- Proven track record of driving process improvements and implementing best practices in DevOps methodologies.
- Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
- Knowledge of security best practices and compliance requirements in cloud environments.
- Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience
- 8+ years of experience as a Cloud Engineer or in a similar role
- Strong background in software development and infrastructure operations
- Proficiency with Docker and Kubernetes
- Proficiency with Terraform, Crossplane, or CloudFormation
- Experience with AWS, Azure, or Google Cloud Platform
- Experience with Go, Python, or Bash
- Hands-on experience with Jenkins or ArgoCD
- Exceptional troubleshooting and problem-solving skills
- Exceptional communication and cross-functional collaboration skills
- Track record of driving process improvements and implementing DevOps best practices
- Experience with Prometheus, Grafana, or OpenTelemetry
- Knowledge of cloud security best practices and compliance requirements
- Experience with agile development methodologies and DevOps practices
What We Do
Reltio is the only company that provides a cloud-native multi-tenant, multi-domain MDM platform which delivers real-time data at scale. The Reltio Connected Data Platform provides agility, scale, simplicity, security, and performance unmatched by competitors. Reltio’s API-first approach eases configuration and integration with downstream applications for developers. This is true innovation. And innovative brands know that connected data is at the heart of delivering exceptional customer experiences. The 3 keys to success are breaking up customer data silos, breaking free from legacy customer data management systems, and breaking through barriers with a better understanding of customers to win in the experience economy. Data innovators trust Reltio to drive hyper-personalization, reimagine customer-centric business processes, simplify compliance with privacy laws, such as GDPR and CCPA, and manage consent and communication preferences at a global level. If you are a Data Innovator and want to position your company to win in the digital economy, let's talk! Also - we are hiring! We have the highest growth rate in our market category and a strong customer renewal and expansion rate. Our cultural values focus on living a customer-first approach, driving innovation, delivering business value, and creating an environment where everyone can learn, grow and have fun! As a matter of fact, we've been rated the #1 Best Small Workplace to work in America by Fortune Magazine and we've been featured on the Deloitte 2019 Technology Fast 500™ List for 3 years in a row. We are looking for people who are smart, dedicated, enjoy working in a team environment, and like to take initiative and get things done. Come join us!
