Jobs at Reltio

The GRC Analyst manages customer security and compliance questionnaires, vendor risk assessments, GDPR requests, audit evidence, policy reviews, risk registers, compliance monitoring, and issue tracking. The role coordinates with Security, Legal, Privacy, Engineering, Sales, Procurement, and other stakeholders; maintains governance documentation and vendor records; supports audits and assessments; and translates technical and regulatory requirements into clear responses. The analyst also helps administer GRC tools and improve governance processes.

Design, optimize, and troubleshoot CI/CD pipelines using Bitbucket, Jenkins, and Argo CD. Integrate SonarQube quality and security gates, Codecov coverage reporting, and GitOps-based Kubernetes deployments. Build reusable pipeline templates, improve reliability and observability, manage secure credentials, and establish quality governance. Collaborate with development, QE, DevOps, and security teams across a multi-cloud environment while automating developer workflows and self-service troubleshooting.

Provides advanced technical support to high-value customers by troubleshooting configurations, workflows, integrations, JSON, and lambda code. Diagnoses complex issues, monitors tenant health, participates in on-call and rapid-response rotations, and collaborates with Engineering, DevOps, Product, Sales, and Marketing. The role also develops technical documentation, shares best practices, supports product improvements, and mentors customer engineers.

Leads strategic pre-sales enterprise architecture for complex global sales engagements. Designs data unification, master data management, AI, SAP integration, and cloud architectures; advises C-suite stakeholders; leads proof-of-value initiatives and landmark deals; partners with Product Management and Engineering to shape roadmap direction; develops reference architectures, influences industry best practices, mentors senior technical professionals, and represents Reltio externally.

Designs and manages cloud infrastructure platforms using infrastructure as code, Kubernetes, CI/CD, and multi-cloud technologies. Responsibilities include improving developer experience and DevSecOps maturity, troubleshooting and optimizing platform reliability, implementing zero-downtime maintenance, automating processes, integrating security controls, documenting technical systems, and mentoring engineers. The role also drives scalability, cost optimization, availability, and continuous delivery across Reltio’s cloud services.

Provides technical architecture guidance, workshops, onboarding, escalation management, and advisory services for enterprise SaaS customers. Serves as the technical point of contact, coordinates issue resolution, supports integrations and cloud environments, advocates for customer needs, and partners with Product Management and Engineering. Requires expertise in APIs, public clouds, MDM, observability, enterprise data platforms, analytics, and customer-facing technical support.

Build sales pipeline through outbound prospecting and inbound lead management. Research and qualify prospects, execute email, phone, and LinkedIn outreach, make approximately 50 calls daily, secure demo or meeting commitments, respond to inquiries, collaborate with sales teams, and meet business goals. The role requires strong communication, organization, initiative, adaptability, and a disciplined, motivated approach to sales.

Senior Site Reliability Engineer responsible for 24/7 follow-the-sun operations, infrastructure alerting, incident response, customer enablement, KPI improvement, go-live readiness, RCA governance, and operational automation. The role supports highly available SaaS platforms using cloud infrastructure, Kubernetes, Infrastructure as Code, observability, and reliability practices while partnering across engineering, platform, customer enablement, and support teams.

Leads 24/7 follow-the-sun SRE operations for a cloud SaaS platform. Responsibilities include incident response, operational KPI ownership, customer-critical issue resolution, go-live readiness, RCA governance, ticket and backlog improvement, automation, AI-powered self-service, runbook maturity, cross-functional coordination, and mentoring engineers. The role requires strong cloud, Kubernetes, infrastructure-as-code, Linux, networking, observability, reliability, and incident-management expertise.

Lead cloud infrastructure and DevOps engineering for Reltio’s multi-cloud services. Architect scalable infrastructure with Kubernetes, Terraform, and Helm; drive automation, CI/CD, security, observability, cost optimization, and zero-downtime operations. Troubleshoot across the full technology stack, improve developer experience and DevSecOps maturity, mentor engineers, collaborate across teams, and participate in monthly on-call rotations.

Designs and oversees Reltio MDM architectures and agentic workflows for customer and partner implementations. Serves as the senior technical authority within Professional Services, applying best practices, integration patterns, governance, and cloud expertise. Guides technical teams, coordinates with Product, Engineering, and Customer Success, manages multiple engagements, builds trusted customer relationships, and develops reusable methodologies, tools, templates, and documentation. The role also requires experience deploying LLM- and agentic systems, including orchestration, evaluation, and guardrails.

Own Reltio’s product marketing strategy, including positioning, messaging architecture, competitive intelligence, product launches, content strategy, field enablement, and customer journey campaigns. Partner with SAP, product, sales, demand generation, and partner marketing teams to communicate Reltio’s data unification and context intelligence value. Serve as a spokesperson through events, webinars, blogs, and thought leadership while driving measurable go-to-market impact.

Leads DevOps engineering teams and manages cloud infrastructure and foundational services across AWS, GCP, and Azure. Oversees infrastructure as code, Kubernetes, CI/CD pipelines, scalability, reliability, cost optimization, monitoring, troubleshooting, and cloud security. Partners with product, engineering, and security stakeholders while mentoring engineers and driving continuous improvement and modern DevOps practices.

Partners with Account Executives to support enterprise software sales by understanding customer needs, designing solution architectures, delivering customized demonstrations and proofs of concept, answering technical questions, and managing RFPs/RFIs. Builds relationships with technical stakeholders, supports events, monitors data and AI trends, and provides product feedback to engineering and product teams.

Develop complex backend features for a cloud-native enterprise MDM platform. Responsibilities include designing scalable distributed systems, presenting solutions to architects, leading feature delivery, mentoring engineers, collaborating with QA and cross-functional teams, writing unit and integration tests, documenting features, making technical decisions, and supporting owned platform areas. The role requires strong Java, algorithms, data structures, software design, performance optimization, profiling, and Java runtime expertise.

Customer Engineer provides technical support to customers, resolving complex issues related to data unification, and enhancing customer satisfaction through expert troubleshooting and collaboration with engineering teams.

Provide second-level technical expertise for Reltio Platform: troubleshoot and resolve complex customer issues, build monitoring tools, analyze performance, collaborate with product and engineering, support MDM implementations on cloud (AWS/GCP/Azure), participate in on-call and weekend rotations, and contribute to knowledge base and continuous platform improvements.

Define and socialize end-to-end architecture for a multi-tenant, cloud-native data SaaS platform. Lead designs for streaming, low-latency query, multi-cloud deployments, service meshes, security/compliance, SRE practices, and AI/agent integration. Mentor senior engineers, run architecture reviews, and influence executives and customers to deliver secure, reliable, cost-efficient platform roadmaps.

Define and socialize end-to-end architecture for a multi-tenant, cloud-native SaaS data platform. Lead designs for streaming, low-latency query, multi-cloud deployments, security/compliance, SRE practices, and AI/agent integrations while mentoring senior engineers and influencing executive and customer decisions.

Customer Engineer provides technical support to customers and partners, resolving issues and enhancing product usage through collaboration and expertise.