Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
- Administer vaccines as needed
- Provide patient counseling and pharmaceutical care to customers
- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards
- Achieve a thorough knowledge of the trade area, its customers and its competition
- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
- Follow procedures for handling pharmacy products from authorized sources
- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
- Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports
- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers
- Ensure all product returns are handled in a timely fashion and per company policy
- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Bachelor's Degree in pharmacy
- Current state pharmacist licensure in good standing
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective oral/written communication skills
Desired
- 1 year of retail experience
- Second language (speaking, reading, and/or writing)
Skills Required
- Bachelor's Degree in Pharmacy
- Current state pharmacist licensure in good standing
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
- Effective oral and written communication skills
- Must be able to perform essential job functions with or without reasonable accommodation
- 1 year of retail experience
- Second language (speaking, reading, and/or writing)
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
