About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our plaƞorm powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definiTIve plaƞorm for quote to cash and helping companies moneTIze their products and services with an adaptable, AI-ready foundation.
The Team & Role
We are seeking a highly motivated and exceptionally bright person to join our Zuora India leadership team as a Staff Operations Manager. This role will be instrumental in driving the operaTIonal effecTIveness of the Zuora India with the global Zuora organizaTIon, ensuring seamless execuTIon of our strategic prioriTIes, and facilitaTIng effecTIve communicaTIon across the team and with senior leadership. This is a high-impact opportunity for a driven individual to contribute significantly to the growth and success of a dynamic technology company.
ResponsibiliTIes:
- Run the Business: Manage and opTImize the Zuora India operaTIons, including planning, execuTIon, and reporTIng of key meeTIngs, reviews, and communicaTIon cadences. This includes preparing materials for execuTIve staff and other meeTIngs.
- Strategic Planning Support: Support the leadership team in developing and execuTIng strategic plans, including roadmap planning, resource allocaTIon, and performance tracking.
- Cross-FuncTIonal CollaboraTIon: Facilitate effecTIve communicaTIon and collaboraTIon between groups within Zuora India, and across the globe, including various P&T organizaTIons and sites, sales, markeTIng, and customer success.
- Special Projects: Lead and manage special projects as assigned by the leadership, oŌen involving cross-funcTIonal teams and requiring strong project management skills.
- Program Manage: Manage, and/or contribute to the, execuTIon of Zuora India projects and programs, coordinate informaTIon flow, and ensuring follow-up on key acTIon items unTIl closure.
- Data Analysis and ReporTIng: Analyse operaTIonal data to idenTIfy trends, insights, and areas for improvement. Develop and deliver clear and concise reports and presentaTIons to senior leadership.
Required Competencies and Skills:
- CommunicaTIon: Both wriƩen and verbal communicaTIon, including presenTIng data and insights to senior leadership and other members of the organizaTIon.
- Leadership: Leading meeTIngs and facilitaTIng discussions with execuTIves, as well as managing cross-funcTIonal teams.
- AnalyTIcal and Problem-Solving: IdenTIfying trends, analysing data, presenTIng soluTIons, and making decisions based on insights.
- OrganizaTIonal and Project Management: Managing mulTIple projects and prioriTIes effecTIvely in a fast-paced environment.
- ProacTIve and Results-Oriented: Taking iniTIaTIve and ensuring that strategic prioriTIes are executed effecTIvely.
- Interpersonal Skills: Building strong relaTIonships with stakeholders across the company.
- Adaptability: Quickly learning and synthesizing new informaTIon, especially in a dynamic environment.
Your experience
- Must - A degree in Computer Science or equivalent. With a minimum 2 years of experience in a technology-related field (e.g., soŌware development, product management, technical consulTIng, or similar).
- Prefer - Experience in operaTIons program management and/or a MBA.
- ExcepTIonal communicaTIon skills, both wriƩen and verbal, including strong presentaTIon skills.
- Proven ability to lead meeTIngs and facilitate discussions with senior execuTIves. · Excellent analyTIcal and problem-solving skills, with a data-driven approach.
- Strong organizaTIonal and project management skills, with the ability to manage mulTIple prioriTIes effecTIvely.
- Highly moTIvated, proacTIve, and results-oriented with a strong work ethic.
- Excellent interpersonal skills and the ability to build strong relaTIonships with stakeholders at all levels.
- Comfortable working in a fast-paced, dynamic environment.
- Demonstrable ability to quickly learn and synthesize new informaTIon.
- Desired Experience - Experience with Agile methodologies and operaTIonal excellence frameworks.
LocaTIon and Work Arrangements
- This is a role based at the Zuora offices in Bangalore. It is a hybrid posiTIon.
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate oŌen and learn constantly—it’s exciTIng. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a
bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
- CompeTITIve compensaTIon, variable bonus, and performance reward opportuniTIes · Medical, dental and vision insurance
- Generous, flexible TIme off
- Paid holidays, “wellness” days and companywide end of year break · 6 months fully paid parental leave
- Learning & Development sTIpend
- OpportuniTIes to volunteer and give back, including charitable donaTIon match · Free resources and support for your mental wellbeing
NOTE - Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspecTIves, experiences and contribuTIons maƩer. Everyone counts. Zuora is proud to be an Equal Opportunity Employer commiƩed to creaTIng an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, naTIonal origin, sex (including pregnancy, childbirth, reproducTIve health decisions, or related medical condiTIons), sexual orientaTIon,
gender idenTIty, gender expression, age, status as a protected veteran, status as an individual with a disability, geneTIc informaTIon, poliTIcal views or acTIvity, or other applicable legally protected characterisTIcs.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodaTIon during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com
Skills Required
- Degree in Computer Science or equivalent
- Minimum 2 years experience in a technology-related field (software development, product management, technical consulting, or similar)
- Exceptional written and verbal communication, including presentation skills to senior leadership
- Proven ability to lead meetings and facilitate discussions with senior executives
- Excellent analytical and problem-solving skills with a data-driven approach
- Strong organizational and project management skills; ability to manage multiple priorities
- Proactive, results-oriented with strong work ethic
- Excellent interpersonal skills and ability to build relationships with stakeholders at all levels
- Comfortable working in a fast-paced, dynamic environment
- Ability to quickly learn and synthesize new information
- Experience in operations program management and/or an MBA
- Experience with Agile methodologies and operational excellence frameworks
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
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Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
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Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
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Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
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