Staff Network Engineer - Stores Network

About the RoleAt GAP Inc., our store networks are foundational to how we serve customers and enable store teams across thousands of global locations. The Staff Network Engineer – Stores Network plays a critical role in designing, operating, and evolving the network infrastructure that supports today’s stores while enabling the Store of the Future through innovative and emerging technologies.
This role is ideal for a senior engineer who thrives in large-scale retail environments, enjoys solving complex problems, and is passionate about building reliable, secure, and scalable networks that power in-store digital experiences.What You'll DoKey Outcomes & Responsibilities

1. Raise the Technical and Operational Bar

• Design and implement next-generation LAN/WAN, Wi-Fi, and SD-WAN architectures across all Gap Inc. distribution and campus environments.
• Lead modernization initiatives to increase network uptime and performance by measurable KPIs (e.g., MTTR reduction, latency improvement).
• Partner with Cloud and Security teams to integrate hybrid and multi-cloud networking (Azure, OCI).

2. Drive Automation and Efficiency

• Champion network automation and orchestration using Python, Ansible, or equivalent frameworks to eliminate manual configuration drift.
• Define and deliver self-service and zero-touch provisioning models across network domains.
• Establish repeatable processes and monitoring systems that deliver predictable, auditable network operations.

3. Deliver Resilient, Scalable Connectivity

• Engineer highly available, fault-tolerant connectivity for Gap’s distribution centers and corporate campuses.
• Implement observability and proactive incident detection through modern telemetry tools (Mist AI, Juniper HealthBot, Prometheus).
• Lead continuous improvement and root cause elimination programs tied to quantifiable reliability metrics.

4. Partner, Lead, and Influence

• Collaborate with internal Infrastructure leadership and managed service providers to co-own delivery outcomes and service-level excellence.
• Provide technical mentorship and knowledge uplift for junior engineers and peers through documentation, workshops, and post-incident reviews.
• Model high-impact behaviors — ownership, curiosity, accountability, and bias for action — in every engagement.

5. Enable Innovation and Continuous Growth

• Evaluate and integrate emerging network technologies — from AIOps and intent-based networking to cloud-native network services.
• Contribute to strategic planning, budgeting, and modernization roadmaps aligned with Infrastructure transformation objectives.
• Build and maintain detailed network documentation and lifecycle management standards aligned with compliance and change control.

Who You AreRequired Qualifications

• 5–8 years of progressive experience designing and supporting large-scale enterprise networks.
• Expertise in LAN/WAN, Wi-Fi, SD-WAN, routing, switching, and network segmentation.
• Hands-on proficiency with Juniper, Mist, Arista, Meraki, Infoblox, and F5 platforms.
• Strong understanding of network security, firewalls, load balancing, and DNS/DHCP/IPAM.
• Demonstrated success with network automation (Python, Ansible) and observability systems.
• Proven ability to collaborate across infrastructure, operations, and service delivery teams.

Preferred Qualifications

• Certifications: JNCIS, CCNP, or equivalent vendor credentials.
• Experience with cloud network architecture (Azure, OCI).
• Familiarity with ITIL processes, change management, and compliance frameworks (PCI, SOX).
• Exposure to compute, virtualization, and storage ecosystems.

Behavioral Expectations (Raising the Bar)

Behavior

Observable Outcome

Ownership

Anticipates and resolves systemic network issues before impact; demonstrates end-to-end accountability.

Innovation

Introduces automation or observability improvements delivering measurable performance gains.

Collaboration

Works seamlessly across Infra, Security, and Cloud teams with shared OKRs and knowledge sharing.

Excellence

Improves SLA adherence and MTTR metrics by quantifiable thresholds.

Mentorship

Coaches peers and uplifts the team’s technical maturity through active engagement.

Why This Role Matters

This is not just a network engineering role — it’s a technical leadership position that sets the foundation for Gap’s connected enterprise. The Senior Network Engineer will be instrumental in building a high-performing, automated, and future-ready network, ensuring Gap Inc. continues to operate with speed, reliability, and innovation at every level.