When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
How You’ll Find Success:
- Results-Orientated Delivery - Lead with precision across multiple programs that impact enterprise systems and measurable business outcomes.
- Strategic Thinking - You bring structure and foresight to ambiguous, high-visibility efforts and align them with broader business goals.
- Stakeholder Collaboration: Adept in building and maintaining relationships with executives, team members and external partners.
- Influence and Facilitation - You guide cross-functional teams and stakeholders through roadmap planning, investment decisions, and prioritization trade-offs.
How You’ll Grow:
- Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
- Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
- Value Advocacy - Strengthen your influence by contributing to business cases and benefit realization models.
Things You’ll Do:
- Program Leadership - Lead the execution of multiple strategic, cross-functional IT programs within a business-aligned domain.
- Business Case Development - Collaborate with business leaders and finance partners to define value, quantify impact, and support investment proposals.
- Roadmap Alignment - Partner with IT, architecture, and business leaders to define objectives, outcomes, and delivery milestones.
- Cross-Functional Coordination - Drive alignment and collaboration across internal teams and external vendors, managing interdependencies and trade-offs.
- Requirement Translation - Act as a liaison between business and technology teams, ensuring requirements are clearly documented, prioritized, and actionable.
- Change Management Planning - Partner with change enablement and training teams to ensure the business is ready to adopt new processes and systems
- Investment Prioritization - Guide prioritization conversations by balancing business value, capacity and strategic fit.
What We’re Looking For:
- 8+ years of experience managing technology programs, including enterprise applications, infrastructure, or platform delivery.
- Experience leading multiple interrelated programs or portfolios with high strategic value.
- Proven ability to influence roadmaps and partner closely with functional and technical leaders.
- Deep expertise in program governance, cross-team collaboration, and value realization.
- Strong experience translating business needs into technical solutions and delivery plans.
- Proven success building business cases and partnering with stakeholders on value realization.
- Demonstrated experience in organizational change management or program adoption support.
- Ability to take complex strategic problems and translate them into clear and manageable programs and deliverables
- Trives in a fast paced environment, dealing with ambiguity and changing priorities
- Strong written and verbal communication skills, including presenting to VP+ stakeholders.
- Bachelor’s degree in Business, Technology, MBA preferred
- PMP, PgMP, or SAFe certification is a plus.
Bonus Points
- Familiarity with enterprise change enablement frameworks (e.g. ADKAR, Prosci)
- Experience supporting business transformation programs or enterprise system rollouts
- Post-merger integration program management
What You Should Know About This Team:
Wide Impact: System changes have broad visibility and significant impact across the organization.
Continuous Learning: Opportunities for growth and expanding the scope of responsibilities.
Collaborative Environment: Work across multiple departments to optimize systems and processes.
Amazing Team Culture: Highly collaborative and supportive team culture
Our Team’s Favorite Perks and Benefits:
Experience Bonus Program: Unique experiences on the 1-year anniversary.
Wellness Reimbursement: Support for employee wellness.
Mental Health Benefit: 24/7 support for employees and dependents through Headspace.
Certification & Ongoing-Learning: Access to various on-demand courses and certifications.
What the Team is Saying
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What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
