As a Staff Full Stack Software Engineer on the Churn and International Growth team, you will work across large scale projects with a focus on reliability, performance, and 0 -> 1 execution in new international markets. You will support our push toward AI enabled products by contributing to a modern stack for rapid prototyping and dependable deployment. You will set the technical vision, lead full stack development, and help define a unified architecture for cancellation and internationalization flows.
You will partner closely with product, data science, design, and engineering leaders across the business to deliver software that drives customer and business value. This role will oversee a high impact portfolio focused on reducing churn and accelerating global growth, including our Churn Prevention Engine and a range of early churn, down sell, and cancellation optimizations.
Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.
Responsibilities- Translate business requirements into clear, scalable technical solutions.
- Strengthen team collaboration through code reviews, knowledge sharing, and mentoring.
- Define and execute a multi year, multi team technical strategy with measurable impact.
- Align technical solutions with business goals in partnership with cross functional teams.
- Lead by example through high quality code, thoughtful reviews, and hands on mentorship.
- Drive product innovation by balancing user needs, technical rigor, and business outcomes.
On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.
Requirements- 10+ years of experience as a backend or full stack engineer with a track record of delivering scalable, reliable systems.
- BS in Computer Science or a related field, or equivalent experience.
- Strong expertise in backend technologies such as Golang and Python.
- Strong expertise in frontend frameworks such as React.
- Exceptional problem solving skills and the ability to turn user needs into effective technical solutions.
- Solid understanding of best practices for building high performance, reliable, scalable services.
- Excellent communication skills with the ability to collaborate across functions and present concepts clearly to both technical and non-technical stakeholders.
- Excited by 0 -> 1 work and comfortable navigating ambiguity and shifts in direction.
- Demonstrated experience improving systems and proactively identifying and solving complex technical problems.
Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.
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We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
Why Work With Us
We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
