Jobs at Dropbox

Build and optimize highly scalable infrastructure supporting hundreds of billions of files, hundreds of petabytes of data, and millions of concurrent connections. Develop distributed backend systems, improve analytics and interoperability, and enhance platform performance, reliability, security, and data integrity. Collaborate cross-functionally, independently execute technical work, and occasionally participate in on-call support for outages and operational issues.

Leads a multidisciplinary data science and data engineering team supporting Finance. Sets strategy, prioritizes initiatives, guides analytical models and data architecture, advances AI and machine learning applications, improves data quality and reliability, establishes scalable operating processes, and communicates technical recommendations to Finance and executive stakeholders. The role also manages talent, oversees forecasting and decision-support outcomes, and drives measurable business impact.

Supports and scales Dropbox’s Legal operations by designing workflows, managing legal technology, tracking KPIs, coordinating vendors and outside counsel, maintaining knowledge repositories, and leading process-improvement projects. The role configures and troubleshoots JSM and related platforms, supports system rollouts and user training, partners with IT and business teams, and identifies automation opportunities to improve efficiency and self-service.

Administer global equity programs, including RSU releases, equity grants, reconciliations, SOX compliance, audits, SEC filings, employee communications, and participant support. Maintain accurate equity and demographic records and monitor the Workday-Shareworks integration. Collaborate with Payroll, People Operations, Tax, Accounting, auditors, and other stakeholders on compensation planning, compliance, mobility, acquisitions, and securities matters.

Supports and optimizes Dropbox’s legal operations infrastructure, including workflows, legal technology, reporting, knowledge management, vendor engagements, and process automation. The role manages systems such as JSM, Confluence, Ironclad, and legal AI tools; coordinates with Legal, IT, Finance, Procurement, and Compliance; supports platform rollouts and user training; translates business needs into configurations; and drives projects, troubleshooting, documentation, and operational efficiency.

Leads Dropbox’s company-wide pricing, packaging, and monetization strategy across product-led and sales-led growth. Develops pricing architecture, AI monetization models, business cases, financial models, experimentation practices, governance, and performance metrics. Partners with Product, Finance, Sales, Marketing, Data Science, and executives to guide high-impact decisions, improve profitability, and translate strategy into execution. Manages and develops a team while expanding Dropbox’s broader monetization capabilities.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.

Owns Dropbox’s Virtual First technology workstream, including AI enablement, knowledge management, automation, and digital workflows. Leads organizational research, pilots, experiments, and a portfolio of interconnected programs. Translates qualitative and quantitative findings into recommendations, behavioral frameworks, operating models, and scalable organizational change. Establishes roadmaps, objectives, success measures, milestones, and risk reporting while facilitating cross-functional initiatives across People, Technology, Communications, and Operations.

Owns a strategic Virtual First technology workstream focused on AI enablement, knowledge management, tool optimization, automation, and modern ways of working. Leads organizational research, pilots, experiments, and a portfolio of cross-functional programs from scoping through adoption. Translates quantitative and qualitative findings into recommendations, operating models, and measurable improvements in employee effectiveness, tool confidence, and technology adoption.

Design and build scalable, user-focused software for Dropbox products serving millions of daily users. Collaborate with product managers, designers, and analysts to deliver web and desktop features, develop product roadmaps, support full-stack projects, conduct code reviews, mentor engineers, improve internal tools, and participate in occasional on-call rotations.

Design and develop scalable full-stack software experiences at Dropbox. Build front-end and back-end systems, deliver reliable product features, collaborate cross-functionally, create technical roadmaps, mentor engineers, participate in interviews, and support occasional on-call operations. The role also contributes to AI-enabled product development and rapid prototyping.

Design and develop scalable full-stack software across product areas, building front-end interfaces and back-end systems for millions of users. Collaborate with cross-functional teams to identify user needs, deliver reliable features, create product roadmaps, and support AI-enabled functionality. Responsibilities include code development and review, technical leadership, mentoring, interviewing, and occasional on-call support for bugs and outages.

Build and optimize highly scalable infrastructure supporting hundreds of billions of files, petabytes of data, and millions of concurrent connections. Develop distributed backend systems, improve interoperability across applications and devices, optimize analytics platforms, and enhance infrastructure performance, reliability, and security. Collaborate cross-functionally and occasionally participate in on-call support for outages and operational issues.

Develop and ship scalable, user-focused software for Dropbox products. Responsibilities include independently delivering solutions, writing code alongside junior engineers, collaborating with product and design teams, managing technical roadmaps, mentoring engineers, and supporting system reliability through occasional on-call work.

Owns company-critical, long-term technical problems across multiple teams and organizations. Defines technical strategy, architectures, roadmaps, and engineering standards for large-scale customer-facing systems. Remains hands-on in software development while driving AI adoption in products and engineering workflows. Partners with senior product, engineering, and executive leaders to resolve complex problems, improve reliability and performance, and shape Dropbox’s technical direction.

Own company-critical technical problems and long-term strategy across multiple organizations. Architect scalable customer-facing systems and platforms, remain hands-on in software development, influence senior product and engineering leaders, establish engineering standards, and drive responsible AI adoption in products and workflows. The role requires deep expertise in large-scale software systems, consumer products, distributed systems, and production ML and LLM applications.

Develop and lead integrated B2B marketing campaigns for enterprise product launches and evergreen motions. Define audiences, narratives, buyer journeys, channel roles, activation plans, measurement, and optimization strategies. Orchestrate owned, earned, and paid programs across cross-functional teams, guide campaigns from briefing through post-launch learning, and improve performance through analytics and portfolio insights.

Architects and orchestrates integrated B2B marketing campaigns for product launches and evergreen motions. Defines audiences, narratives, buyer journeys, channel roles, activation plans, and measurement strategies across owned, earned, and paid channels. Leads cross-functional teams through campaign planning, launch, optimization, and post-campaign learning, while aligning marketing, communications, creative, analytics, operations, and sales. Uses performance and revenue signals to improve campaign effectiveness and scale reusable strategies across Dropbox’s enterprise portfolio.

Leads Dropbox’s lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. Manages a team, sets the roadmap, develops scalable customer programs, and partners with Product, Data Science, Marketing Operations, and other teams. Oversees segmentation, personalization, experimentation, measurement, marketing automation, and operating-model development to improve adoption, retention, and revenue.