Jobs at Dropbox

Own DocSend customer-facing product experiences from discovery through launch and iteration. Define product strategy, prioritize customer problems, guide Engineering and Design, evaluate quantitative and qualitative insights, establish success measures, and drive foundational improvements, AI-powered workflows, and multi-product experiences across Dropbox and DocSend.

Own DocSend customer-facing product experiences end to end, from customer research and strategy through prioritization, execution, launch, measurement, and iteration. Partner with Engineering, Design, Data, and cross-functional teams to define priorities, make tradeoffs, improve workflows, develop multi-product experiences, and thoughtfully incorporate AI and automation.

Own DocSend customer-facing product experiences from strategy and discovery through launch, measurement, and iteration. Partner with Engineering, Design, Data, and cross-functional teams to prioritize customer problems, define roadmaps, make product tradeoffs, and improve foundational workflows. Lead strategic opportunities across Dropbox and DocSend, including AI-powered document analysis and multi-product experiences, using customer research and quantitative evidence to guide decisions.

Design, build, and operate Dropbox’s large-scale distributed metadata databases. Responsibilities include developing strongly consistent, low-latency systems; optimizing replication, consensus, caching, availability, and durability; participating in on-call operations; collaborating on technical roadmaps; conducting design reviews and postmortems; and writing performance-critical Go and Rust code.

Serve as a strategic finance partner to Product leadership, building financial models, forecasts, business cases, and scenario analyses for growth initiatives, pricing, investments, and resource allocation. Analyze SaaS metrics such as ARR, retention, churn, and unit economics, translating complex data into recommendations for senior leaders. Collaborate across Product, Finance, Data Science, and Marketing while improving analysis through automation, standardized processes, and AI-enabled workflows.

Serve as a strategic FP&A partner to Product leadership, building financial models, business cases, forecasts, and scenario analyses. Evaluate growth initiatives, pricing, investments, and resource allocation while translating SaaS metrics and complex data into actionable recommendations. Collaborate with Product, Finance, Data Science, and Marketing teams, and improve analysis through automation, standardized processes, and AI-enabled workflows.

Owns go-to-market readiness for product launches, pricing and packaging changes, migrations, deprecations, and route-to-market changes. Translates product decisions into commercial and operational requirements, coordinates cross-functional teams, validates end-to-end customer and seller workflows, manages launch risks, and improves readiness processes through reusable frameworks and automation.

Own go-to-market readiness for product launches, pricing and packaging changes, migrations, and other commercial initiatives. Translate product decisions into operational requirements, coordinate cross-functional dependencies, validate end-to-end customer and seller workflows, manage launch risks, and improve readiness processes through reusable frameworks and automation.

Leads Dropbox’s APJ field and channel marketing strategy across multiple countries. Owns regional planning, budgets, campaigns, partner marketing, pipeline generation, performance measurement, and market localization. Partners with sales leadership and global marketing teams, manages vendors and agencies, and develops the Japan marketing team. Builds scalable regional playbooks, translates global campaigns for local markets, and represents APJ insights within the global organization. Requires approximately 20% regional and international travel.

Own regional Sales Operations infrastructure for NAMER, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational cadence. Partner with Sales, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, workflow automation, and sales execution. Support organization design, onboarding, incentive programs, and channel deal registration while applying AI-enabled tools and sound business judgment.

Own regional Sales Operations infrastructure, including territory and quota planning, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational improvements. Partner with sales leadership, finance, compensation, systems, analytics, and enablement to improve coverage, forecast accuracy, workflow automation, and execution across multiple sales channels.

Own Dropbox’s customer evidence program, including customer advocacy, case studies, ROI studies, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active enterprise deals, and measure its impact on pipeline, win rates, adoption, and sales-cycle velocity. Partner with Sales, Customer Success, Marketing Operations, and product teams to prioritize evidence and report performance.

Own Dropbox’s customer evidence program for managed sales, including advocacy outreach, consent, customer stories, ROI evidence, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active deals, identify content gaps, and measure impact on pipeline, win rates, adoption, and sales-cycle velocity through Salesforce reporting.

Software Engineering Interns will build and ship high-impact software projects across product, infrastructure, customer experience, mobile, and security teams. Responsibilities include designing, developing, testing, and deploying features; collaborating with multidisciplinary teams; participating in agile development and prototyping; applying user-centered design; and learning through mentorship, technical talks, and feedback. The internship is virtual, full-time, and lasts 12 weeks during Summer 2027.

Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Generate qualified pipeline for Dropbox’s Japan sales team through outbound prospecting, account research, personalized outreach, event follow-up, and partner motions. Qualify prospects, conduct initial discovery, engage stakeholders, maintain CRM accuracy, support account planning, and create clear handoffs to Account Executives. The role focuses on enterprise SaaS, collaboration, security, governance, content management, and AI solutions, requiring fluent Japanese and strong communication and organization.

Own the full B2B SaaS sales cycle for Dropbox’s Product Suite and emerging AI products, from outbound prospecting and pipeline generation through closing and renewal. Develop mid-market and enterprise opportunities, lead discovery, apply MEDDICC or SPICED qualification and value-selling frameworks, forecast accurately, meet revenue targets, and collaborate with Product and go-to-market teams to refine messaging and sales strategy.

Own the full B2B SaaS sales cycle, from outbound pipeline generation through closing and renewal. Build strategic relationships with mid-market and enterprise customers, lead discovery, apply MEDDICC or SPICED qualification, communicate business value, forecast accurately, and consistently achieve revenue targets. Collaborate with internal teams to refine go-to-market strategy, identify new use cases, and influence product and sales initiatives.

Own regional Sales Operations for EMEA, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and business reviews. Partner with sales leadership, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, deal quality, workflow automation, and operational execution across multiple sales motions and countries.