Shield AI is hiring a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.
This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.
This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments, image-generation systems, and/or synthetic data workflows. This person should be comfortable explaining complex technical systems to customers, shaping demos around mission objectives, and feeding customer insights back into product and engineering teams.
The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI’s technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.
Required qualifications:
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
- Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
- Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
- Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
- Ability to obtain and maintain a U.S. security clearance.
Preferred qualifications:
- Direct experience supporting Department of War simulation, modeling and simulation, test and evaluation, training, experimentation, or mission rehearsal programs.
- Experience with LVC architectures, simulation interoperability, synthetic environments, constructive entities, digital twins, or operational test environments.
- Experience with image-generation systems, synthetic imagery, AI-generated training data, computer vision datasets, sensor simulation, or perception model evaluation.
- Hands-on experience with Python, Linux, APIs, SDKs, simulation tooling, autonomy software, robotics middleware, or technical prototyping.
- Familiarity with autonomy development workflows, including simulation-in-the-loop, hardware-in-the-loop, software-in-the-loop, mission rehearsal, test automation, or scenario generation.
- Experience working with U.S. DoD customers, defense primes, government labs, test ranges, training organizations, or operational units.
- Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or capture activities.
- Prior military, defense, aerospace, robotics, or advanced simulation experience.
- Active U.S. security clearance.
Skills Required
- 7+ years experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
- Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
- Demonstrated experience with Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills, able to explain complex technical concepts to varied audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
- Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
- Ability to obtain and maintain a U.S. security clearance (eligibility required).
- Direct experience supporting Department of War simulation, modeling and simulation, test and evaluation, training, experimentation, or mission rehearsal programs.
- Experience with LVC architectures, simulation interoperability, synthetic environments, constructive entities, digital twins, or operational test environments.
- Experience with image-generation systems, synthetic imagery, AI-generated training data, computer vision datasets, sensor simulation, or perception model evaluation.
- Hands-on experience with Python, Linux, APIs, SDKs, simulation tooling, autonomy software, robotics middleware, or technical prototyping.
- Familiarity with autonomy development workflows (SIL/HIL/software-in-the-loop, mission rehearsal, test automation, scenario generation).
- Experience working with U.S. DoD customers, defense primes, government labs, test ranges, training organizations, or operational units.
- Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or capture activities.
- Prior military, defense, aerospace, robotics, or advanced simulation experience.
- Active U.S. security clearance.
What the Team is Saying
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes medical, dental, vision, and mental-health support, with company materials describing excellent coverage. Feedback suggests these offerings are comprehensive and consistently highlighted across official and third-party benefit lists.
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Equity Value & Accessibility — Equity is granted to all full-time hires, with RSU structures and tools like Carta Tax intended to improve understanding and tax timing. Feedback suggests this broad-based ownership approach is a notable component of total rewards.
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Parental & Family Support — Benefits include paid parental leave, fertility support, childcare benefits, family medical leave, and onsite resources such as a Mother's Room. Feedback suggests the family-oriented offerings are more expansive than basic coverage.
Shield AI Insights
What We Do
At Shield AI, you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now, in the hands of the people who depend on it. Hivemind, our AI pilot, has been flying since 2018. It has flown more than 30 platforms, including an F-16, and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here, you contribute to technology with a proven flight record and a clear production future. V-BAT flies intelligence, surveillance, and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most, in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real. X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway, built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest, most formative stage. That's the kind of ground-floor work that defines a career. Do the most impactful work of your life, on problems that matter. Autonomy at this level asks a lot of you. You'll take on problems in perception, planning, and control that few teams anywhere are equipped to solve. You'll work across disciplines, from aerospace and robotics to machine learning and systems engineering, alongside people who hold themselves to an exacting standard and expect the same from you. Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision, every design review, and every deployment. It's why the work here carries a weight you can feel. Ready to join our mission? Explore our open roles and find where you fit.
Why Work With Us
Founded in 2015 by a former Navy SEAL, Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here, they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions, from Ukraine to the Indo-Pacific, protecting service members and civilians.
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