Staff Engineering Product Manager (Remote)

Posted 2 Days Ago
Be an Early Applicant
4 Locations
In-Office or Remote
149K-277K Annually
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Lead strategy and roadmap for AI agents across detection, troubleshooting, and remediation. Define goals, prototype with AI tools, set evaluation criteria for accuracy and safety, partner with engineering and design from discovery through delivery, and represent the product to customers and stakeholders.
Summary Generated by Built In
The application window is expected to close on: 08/21/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is fully remote and can be performed from any location within the United States. The role requires reliable internet connection and the ability to work independently in a remote environment.   

Meet the Team

Join the Splunk Observability Cloud team as we build AI agents that help engineering and operations teams detect problems, investigate root causes, and safely remediate issues across complex cloud environments. Work within a collaborative, cross-functional group of product managers, engineers, designers, researchers, and go-to-market partners focused on making production operations more reliable. Connect the team’s AI-agent experiences to Splunk’s broader mission of helping customers maintain secure and resilient digital systems. Thrive in a fast-moving, experimental environment that values customer insight, technical curiosity, thoughtful risk management, and measurable outcomes. Help shape an emerging product area with the potential to transform how teams understand and resolve operational issues.

Your Impact
  • Lead the strategy and roadmap for AI agents spanning detection, troubleshooting, and remediation.
  • Set 12–18-month goals, milestones, and success measures aligned with customer and business needs.
  • Discover high-value problems through customer interviews, product data, field feedback, market research, and competitive analysis.
  • Prototype concepts with tools such as Codex, Claude, and similar AI development platforms to test workflows, gather feedback, and accelerate product decisions.
  • Define requirements and evaluation methods for agent accuracy, reliability, explainability, safety, and user trust.
  • Prioritize new capabilities, platform investments, customer requests, technical debt, and quality improvements.
  • Partner with engineering and design from discovery through delivery, then measure adoption and refine the product.
  • Represent the product with customers, advisory councils, internal teams, and company leaders.
Minimum Qualifications
  • Bachelor’s degree with 8 years of related experience, master’s degree with 6 years of related experience, PhD with 3 years of related experience, or equivalent practical experience.
  • Experience managing technically complex products in one or more of the following areas: enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence.
  • Experience defining product strategy, roadmaps, requirements, milestones, and measurable success criteria for software products.
  • Experience conducting customer research and using qualitative and quantitative evidence to prioritize product opportunities.
  • Experience partnering with engineering and design teams throughout product discovery, development, launch, adoption, and improvement.
Preferred Qualifications
  • Experience building or managing AI-powered, generative AI, or agentic products.
  • Working knowledge of observability, Kubernetes, microservices, distributed systems, and DevOps or site reliability engineering practices.
  • Familiarity with metrics, logs, traces, alerts, incident response, root-cause analysis, and production operations.
  • Experience using AI-assisted development tools, such as Codex or Claude, to create prototypes, demonstrations, or proofs of concept.
  • Ability to evaluate technical trade-offs, align cross-functional teams around measurable outcomes, and represent products with customers, advisory councils, internal stakeholders, and senior leaders.
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$168,800.00 - $277,400.00

Non-Metro New York state & Washington state:

$148,800.00 - $248,200.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Skills Required

  • Bachelor's degree with 8 years, master's with 6 years, PhD with 3 years, or equivalent practical experience
  • Experience managing technically complex products in enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence
  • Experience defining product strategy, roadmaps, requirements, milestones, and measurable success criteria for software products
  • Experience conducting customer research and using qualitative and quantitative evidence to prioritize product opportunities
  • Experience partnering with engineering and design teams throughout product discovery, development, launch, adoption, and improvement
  • Ability to work fully remote with reliable internet and independently in a remote environment
  • Experience building or managing AI-powered, generative AI, or agentic products
  • Working knowledge of observability, Kubernetes, microservices, distributed systems, and DevOps or site reliability engineering practices
  • Familiarity with metrics, logs, traces, alerts, incident response, root-cause analysis, and production operations
  • Experience using AI-assisted development tools, such as Codex or Claude, to create prototypes or proofs of concept
  • Ability to evaluate technical trade-offs, align cross-functional teams, and represent products with customers and senior leaders

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
  • Leave & Time Off Breadth Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
  • Equity Value & Accessibility Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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