Staff Engineer, Tool Monitoring

Responsibilities:

•           Administrate and configure monitoring tools such as: ZenOss, OpenSearch, Superset, Splunk, Solarwinds, OpsGenie/JSM, Uptrends, Zabbix… (40%)

•           Lead monitoring and alerting recommendations, tools configuration and their integration (scripting) and collaborate with other teams to propose continuous tooling improvement by making technical contributions and by providing architectural recommendations (30%)

•           Design, develop, and implement new monitoring and tooling solutions, develop synergy and automation (20%)

•           Develop and maintain monitoring documentation, procedures, and standard operating procedures (SOPs) (10%)

Minimum Qualifications:

•           Engineer’s degree in computer science, mobile telecommunication, or related field preferred

•           3+ years' experience required; experience in Mobile telecommunication preferred

•           Experience as Monitoring and Observability tool administrator with experience on different monitoring tools such as ZenOss, Splunk, Solarwinds, Zabbix, Opsgenie, Opensearch, Superset

•           Advanced knowledge of different monitoring protocols (API, SOAP/REST, JSON, SNMP, TCP/IP, Webhook)

Desired Qualifications

•           Knowledge of mobile telecommunication and AWS cloud computing

•           Experience in automation or scripting languages such as Python, Perl, Bash, and Ansible

•           Knowledge of Jira Service Management cloud

•           Ability to work collaboratively